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refund for PlayPro.
I subscribed to this membership to play BattleField6 2 months ago. I canceled the membership after 1 week of playing. Today 16.12. unexpectedly my membership had renewed on its own and I had to pay for it. Last time I played something on EA was BF6 so about less than 2 months ago. Please help.Solvedduviodo8 days agoSeasoned Newcomer75Views1like4CommentsEA Play & Game Pass ultimate library issues
I just recently bought gamepass ultimate and as yall know, it comes with ea play; the problem is that my games don't show up in the ea app and the website asks me to join ea play, my membership says active and it recognizes me, but the website doesn't. the app also recognizes me as an ea play user but doesn't show me my games on the library, i can only see the ea play games through xbox library. i have tried everything past users have said on this forum, disabling and enabling extension, resetting the xbox app and logging out of ea, etc., but my games still dont show up on the ea library. i filed a complaint to the support already, i hope yall can help me with this issue.SolvedEA play refund in the UK
Is there anyway of contacting support so I can refund my membership through the right of withdrawal act. I haven’t used it in weeks and just saw the payment come out right now. IT SHOULDNT BE THIS HARD TO GET A REFUND…SolvedCreteGod1923 days agoRising Newcomer92Views0likes4CommentsAccount Recovery
I’m trying to help a friend recover his account, but he doesn’t speak English. When he tries to play FIFA online and is prompted to log in with his EA account, it shows that another email is registered. However, when he logs into his EA account to link it with his PlayStation account, it says there’s already an EA account linked to his PlayStation. He also tried removing the EA account from his PlayStation settings, but nothing related to EA appears there.Solved45Views0likes1CommentNHL 24 PS4 delisted without notice
Hi all. I lost access to NHL 24 PS4 version on my EA Play subscription. The game is not available to play or download. There was no notice of the delisting. Please help me to escalate that to EA fix this problem!Solvedisraellaks3 months agoSeasoned Newcomer176Views0likes1Commentea play 39 usd
I just opened my EA account. I subscribed to EA Play just to play FC 26, but it turns out I need to buy Play Pro to play, which costs $119. The game itself is $99. I want to cancel my EA Play subscription and get a refund for the $39 fee. I want to get my refund and purchase the latest version of the game. Can you help me? I couldn't find the live support link.Solved56Views0likes1CommentEA PLAY and EA FC 26
Hello, the link here is https://www.ea.com/games/ea-sports-fc/ea-play It says we can try FC 26 for 10 hours as early access. So, as far as I understand, I can try it for 10 hours by purchasing an "EA Play" membership starting September 19th? But when we scroll down to the bottom, the early access options are only checked under the "EA Play Pro" section. I'm confused. If I purchase an EA Play subscription now, will I be able to play EA FC 26 for 10 hours on September 19th?SolvedHakanAyas19924 months agoSeasoned Newcomer154Views0likes1CommentEA Play Pro automatic fee withdrawal failed
When the automatic fee withdrawal failed, I renewed my membership manually, but the fee charged to me was many times more than it should have been. I need help please.. I live in Turkey. I was taking advantage of EA's country-based pricing, but here opposite happened and too much was charged, and I request that this error be corrected.Solvedn3ujx4 months agoRising Novice173Views0likes5CommentsEA Play Pro - Cancelling Subscription
Two days ago I upgraded my subscription to Play Pro, only to find out this is only applicable to my PC and not my PS5 EA account. The whole idea of this was to pay for one subscription, and have the balance of the other refunded. I have now found out that Play Pro is PC only and, to carry on using the PS5 EA Play, I will need to pay for the two. This makes Play Pro, for me personally, a waste. I have been trying for over an hour to find a page where, as a UK customer, I can invoke my 14 day right of withdrawal, but I cannot submit anything through EA Help as they do not have EA Play as a product listed. I have not downloaded or used any games, as this was in preperation for EA FC 26, on my PS5, and Battlefield 6, on my PC. Can someone please help me contact someone to cancel the Pro part, and refund the annual subs of £109.99, as this is within the period of my legal rights? 1005012490154Solved211Views0likes7CommentsKonu: Epic Games Üzerinden Alınan EA Play Aboneliği Aktivasyon Sorunu
Merhaba, Yaklaşık 15 gün önce Epic Games üzerinden EA Play aboneliği satın aldım, ancak aboneliğimi EA hesabıma bağlama ve kullanma konusunda sorun yaşıyorum. Bu sorunla ilgili olarak Epic Games destek ekibiyle iletişime geçtiğimde, aboneliğin aktivasyon sürecinin EA tarafından yönetildiğini ve bu konuda sizinle iletişime geçmem gerektiği bilgisini aldım. Epic Games hesabımda aboneliğimi EA hesabımla ilişkilendirebileceğim bir seçenek bulamadım. Satın aldığım bir EA oyununu açmaya çalıştığımda ise EA uygulaması açılıyor, ancak bir hata mesajı alıyorum ve aboneliğimi etkinleştiremiyorum. Bu durum, satın aldığım hizmetten faydalanmamı engelliyor. Bu sorunun çözümü için yardımınızı rica ediyorum. İyi çalışmalar, Serdar Coşkun E-posta: [edit: email address removed]Solvedaej2q3j8za3r4 months agoSeasoned Newcomer125Views1like1CommentEA Play Pro - Cannot Download Battlefield 6 on PC After Subscribing
Hey everyone, I'm having a really frustrating issue and I'm hoping someone can help. I bought the EA Play Pro subscription today specifically to get early access to Battlefield 6 on my PC. The payment has gone through and is fully posted, and my account shows the Pro subscription is active. However, when I go to the Battlefield 6 page in the EA app, the download button is completely unresponsive. I can't click it to start the download. I've tried restarting the app and my entire PC multiple times, but nothing works. I've already lost an entire day of my early access because of this. This is really disappointing after paying for the premium service. Has this happened to anyone else? Is there a known fix for this? Any help would be greatly appreciated! Thanks, PegSolvedPegThaStallion4 months agoSeasoned Newcomer369Views0likes1CommentEA Play on Xbox and PC (via Xbox App)
Hey! 👋. I want to get EA Play and play on Xbox and PC. If I take out a subscription on the EA website and select Xbox as the platform, can I play the games on both the Xbox and the PC in the Xbox app? I think it has nothing to do with EA play, but with Microsoft and Xbox. I am asking here, because maybe some of You know it. Thanks!Solved156Views0likes1CommentSTEAM EA Play and Steam EA Game stating not an EA Play member?
I purchased BF6, am attempting to play the Beta early as that has released. Not a single game mode is accessible. [see attachment(s)]. I can access the firing range. Before it is mentioned, yes my steam account is linked properly. I had it linked, recently unlinked and concluded with another relinking due to a tutorial on these forums. Yes, My debit card payment went through for both EA Play and BF6 (I have email confirmation and EA Play is active in my Steam Subscriptions.). I was under the impression that EA Play members could play BF6 Beta a day early, This is why I purchased it in the first place. Any who... if I am required to provided more information, EA simply needs to ask. Hopefully we can resolve this issue quickly. Have a great day.Solved190Views0likes4CommentsEA Play Pro automatically canceled itself
So I bought the ea play pro membership for pc today. and was able to play madden 26 for a few hours then out of nowhere my ea play pro membership randomly gets canceled [Title edited by CM]SolvedXBAMAX2205 months agoSeasoned Newcomer3KViews13likes220CommentsSteam hra chce po mě origin klíč.
Ahoj, zakoupila jsem na steamu Battlefield 3 a po vybrání serveru mi to hodí error abych zadala klíč ke hře, viz přiložené foto. Zkusila jsem již spoustu rad na internetu, jako například odstranění souboru, reinstall, prostě snad vše a stále mi to nefunguje. Podpora samozřejmě neodpovídá, tak to zkusím tu. Pokud se s tím někdo potýká, potýkal a nebo ví jak to vyřešit, budu moc ráda za radu. Děkuji :) (Propojený účet mám )Solved58Views0likes1Comment
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