NHL 25 Bug Reports

Report bugs in NHL 25 in this community forum.737 Posts

Ideas

NHL 25 - Be A Pro Hat Trick Crash
Game: I was playing in Be A Pro Mode and got my first hat trick at home arena and as the hat celebration is wrapping I start to get a few sound issues and then the screen went black and crashed bac...
vikesfan1724
Rising Scout
9 months ago129 unread comments
New
crashing
xbox
32likes
129Comments
Game Freezing
Xbox X-game loads up, I can access menus, but then when I start a game or practice the game will freeze up?? Tried rebooting, powering down, uninstalling, not sure what to do next? Help
mochaos71
Seasoned Spectator
10 months ago47 unread comments
New
freezing
launching
xbox
3likes
47Comments
Can't Customize My NHL25 EASHL Club
I've always loved playing EASHL games and opening bags to unlock new stuff and new customizations. But all that work is for none cause every time I try to save anything like jerseys, or logos, or col...
FB570-CBJ
Seasoned Newcomer
9 months ago34 unread comments
New
crashing
2likes
34Comments
CHEL - Game configuration failed
Game configuration failed . The game suffered a configuration fail. Please try again. Me and my teammate have been suffering of this error for some time now. It is random, and the error pops up as...
Henkkah1994
New Spectator
9 months ago30 unread comments
New
connectivity
crashing
launching
multiplayer
playstation
5likes
30Comments
Free Agents list in Season and Franchise is broken
Everytime when entering going into the "Free Agents signing" tab, either in the SEASON or in a FRANCHISE mode, the window / list with all available players fpr signing is BROKEN!!! I neither can SEL...
bittersweet1982
New Spectator
8 months ago28 unread comments
New
crashing
freezing
lag
playstation
7likes
28Comments
Game configuration failed/Failed to retrieve data
Since Sunday 27th October, loading into online games has stopped working. In WOC I constantly get the message "game configuration failed" whenever I am loading into a game no matter which club is use...
Minokin1
New Spectator
10 months ago28 unread comments
New
connectivity
crashing
multiplayer
playstation
2likes
28Comments
Not receiving XP rewards for HUT objectives
Claiming HUT rewards and not receiving XP. It had happened to me at least 8 times now ranging from 500xp up to 15,000xp rewards.
Axs1890Sxa4283
Seasoned Novice
10 months ago25 unread comments
New
missing content
xbox
1like
25Comments
Be A Pro other modes possibly , offsides not working or registering.
Be A Pro and other modes possibly Offsides are not working in offline modes, User Ai and CPU Ai just freely walking into zone with out getting called for delayed offside or offsides. https://www.yo...
SuperGoalies
Seasoned Veteran
6 months ago25 unread comments
xbox
0likes
25Comments
Cronus Zen Cheats
Although that could be a connection/ping issue. I've heard and seen evidence of Cronus Zen cheat box. EA has not protected the integrity of this game. Why game if the cheating is allowed. Not even ...
Topshelf47
Rising Novice
6 months ago21 unread comments
multiplayer
1like
21Comments
Sliders not saving
Sliders not saving and taking affect in franchise mode.
slickster195263
New Scout
11 months ago20 unread comments
New
xbox
6likes
20Comments
ERROR CODE: DFEFBDO6AB1C0954-0000000000009999-43CAF82FB583FDFB
Keep getting the above error whenever i try to customize anything in my world of chel club. Ill make changes and hit save then it will give this error and boot me to the main menu. Any thoughts??
DrakeDeep
Seasoned Newcomer
9 months ago19 unread comments
New
crashing
multiplayer
9likes
19Comments
No player at faceoff
This happened already twice in a game. My player supposed to take a faceoff is standing outside the faceoff circle with the other players when the puck drops. Opponent center is at the spot. Faceoff ...
Tziisus
Seasoned Newcomer
10 months ago19 unread comments
New
lag
playstation
4likes
19Comments
Franchise Crashes
I play on an XBOX Series X. I click on a new franchise. 33 team expansion. Custom rosters. Select a team. I pick either Québec or Hartford usually. It does not seem to affect the outcome. I g...
MercuryIsGod
Seasoned Newcomer
5 months ago18 unread comments
crashing
xbox
1like
18Comments
World of Chel Club Uniforms not working
So this was a bug in 24 and it was of course never fixed. So here we are again. The club uniforms in World of Chel are not working. Even with a full club squad, playing in threes eliminator, our club...
no_hands_hand
Seasoned Novice
11 months ago17 unread comments
New
missing content
multiplayer
xbox
5likes
17Comments
Can‘t set draft year to 2024 for a created player
I can‘t set the draft year of my created player to 2024 because of thet he does not show up in franchise and can‘t be signed by his respective team
livisti
Rising Traveler
11 months ago17 unread comments
New
lag
missing content
11likes
17Comments
CHEL - Club Size Match Settings
Settings to match club size and match goalie are missing.
Pengman
Seasoned Vanguard
11 months ago17 unread comments
New
multiplayer
31likes
17Comments
Visual Bug
since the launch of the game i've had a weird visual bug. sometimes when i load into games, online or offline, the players, fans, ice, and arena overall have a weird white, glossy look to them. its k...
chokington
New Spectator
8 months ago15 unread comments
New
freezing
lag
xbox
0likes
15Comments
NHL 25 keeps freezing
Tried everything to fix the issue and it still freezes when in CHEL or even customizing my character. Anyone know the actual fix for this
9d29b34a2db9334d
New Spectator
9 months ago15 unread comments
New
connectivity
crashing
freezing
0likes
15Comments
Tradeable and untradeable players missing
Hi. All my tradeable and untradeable players that were in my lineup went missing. The bnd cards in my lineup remained. It seems all my fodder remained. Please assist
cyvgd2zdq5gh
New Spectator
10 months ago15 unread comments
New
progress issue
0likes
15Comments
Stuck in editing loadout
Bug while editing loadout in the dressing room. After editing your loadout in the dressing room and trying to return and ready up, the player gets stuck and the caption “editing loadout” is still pre...
THE_NUKE_P1G
Seasoned Scout
10 months ago15 unread comments
New
freezing
lag
multiplayer
playstation
4likes
15Comments

Found a bug? Check if it's new.

Community Highlights

How Do I Report a Bug in NHL 25?
11 months ago
EA_Aljo

Featured Bug Statuses

New
Troubleshooting
Reviewed
Under Investigation
Confirmed
Needs Info
Fixed
Duplicate
Resolved
Not A Bug
Declined

Featured Places

NHL 25
Official EA Forums for NHL 25.
- NHL 25 General Discussion
  Discuss the latest news and game information around NHL 25 in the community forums.
- NHL 25 Hockey Ultimate Team
  Talk about NHL 25 Hockey Ultimate Team with the NHL community.
- NHL 25 Technical Issues
  Are you experiencing technical issues with your NHL 25 game? Get help from the community here!
- NHL 25 Bug Reports
  Report bugs in NHL 25 in this community forum.