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Tusken LSB bundle
Today I purchased the LSB Tusken bundle on the Webstore. After payment, I logged into the game and only received gems, no Tusken updates. I looked around and saw this bug is quite often reported on forums. Can you please fix it? Ally code: 876-986-792SolvedKroko3998 days agoSeasoned Newcomer63Views0likes3CommentsKYBER NIGHTSISTER LST issue
I bought 2 Nightsister LST on Oct 16 a few minutes apart, 1 normal - 1 webstore special, only got 1 token, and I got 2070 crystals... Reached out to EA Help, "VishalMedisetty" wanted to close my complaint with a confirmation, that I got the crystals, deal complete. So I said that's not how it works, this is fraud or false advertisement and I will take steps if they dont respond. Then they closed my complaint and pointed me to a closed thread. They supposedly forwarded my case to the devs. I opened a new ticket a week after via EA HELP but it was closed as "Makam" kindly referred to the order that was actually completed. I've been in this fight for more than 2 weeks now. Please help. Ally code: 375-345-387SolvedZombienough16 days agoSeasoned Novice50Views0likes1Commentlightspeed token not recieved
I just purchased a kyber lightspeed token for nightsisters and did not recieve it, it gave me crystals instead. How do I go about getting refunded or getting my lightspeed token? my ally code is: 926448586SolvedBabylonFallen26 days agoSeasoned Scout121Views0likes6CommentsAttempted to buy Raddus LSB and got an error (webstore)
Tried multiple times on multiple devices and browsers for webstore per customer support chat. Nothing worked and they directed me here. Able to purchase other items, it's just this bundle that's affected.SolvedDarthApoplexy2 months agoRising Novice73Views0likes3CommentsPurchased Finalizer LSB and received crystals instead.
Hello, I bought the Finalizer LSB today and got crystals instead. What course of action can I take next to get my purchase? And yes, I have pressed the "restore purchase" button already. Thank youSolvedBigDaddyDongT2 months agoSeasoned Novice154Views3likes4CommentsGL Ahsoka Tano Tier IV crashing every time
I'm not sure if this is related to very recent updates, but: I can no longer complete the tier IV mission for unlocking Galactic Legend Ahsoka Tano (and I only need to do it once more for the final set of shards!). Sometimes the mission crashes out during the opening cut-scene (towards the end), but more often it at least begins the first battle. Sometimes I can get through the entirety of the first battle, but the second battle has never started. Also: there's no sound beyond the opening cut-scene. At each point when it fails, it's usually in the form of freezing - whether it's mid-attack, or transitioning between the battles. Very rarely, I've found the game just fully crashes (closes down). If I let my phone's screen go to sleep, whenever I wake it back up I find the game has been closed (even though it was the active app). This is on iOS 18.7, iPhone 15. I've tried restarting my phone, force-closing all other apps, reinstalling the game. No luck. I did not have this problem prior to today's update (with the B-Wing announcement) - I've successfully completed this mission twice, and I've been able to finish tiers 2, 3 and 5 today as well (post-update). I'd already completed tier 1 prior to the update.Solved714Views12likes26CommentsConnection Error
Hello, this morning I was able to log in fine left home went to the office and ever since I keep getting the dreaded "Connection Error" message. Android - Galaxy s23 Ultra Ive restarted multiple times (after each attempted fix), uninstalled swgoh and reinstalled, cleared cache and data in play services, Google play and swgoh. I've turned wifi on and off. Basically ive done all of the steps that have worked in the past. Anything I've missed that I should try? Thanks!Solvedy1vrsntlm0ns2 months agoRising Novice73Views1like4CommentsKyber Rebel LST - no lvl 7 abilities
Pretty self explanatory, I purchased the LST that advertised it would take all abilities to level 7, but it didn’t. This was basically why I bought it, so I’m not happy at all. I bought Saw, see screenshot showing Saw with leadership ability at level 6.SolvedStrudelPie2 months agoRising Novice90Views0likes2CommentsProfundity glitch? since Rogue One kit reveal
I don't know if it's just me for some noticing this for some reason since I can't see anyone else that has reported this. But I noticed since Rogue One was added to the game, there has been literally 0 assisting going on during fleet battles when I use Profundity in Fleet Arena. I'm assuming it's a glitch in a kit somewhere, because in GAC, when I use Profundity every ship assists normally because the kits were locked in before the new kit reveal. Maybe I could just chalk this up to horrific RNG over several battles if it weren't for one thing. There's no assisting even when I use Profundity's 1st special, which is clearly supposed to call a ship to assist. I could just be blind, and haven't seen if this has been addressed already. But if it hasn't I would appreciate some clarity soon, since now I just can't climb fleet arena high enough for a good crystal payout.SolvedTypicalCowz12 months agoSeasoned Newcomer97Views0likes3CommentsZeta ability lost
About two weeks ago I applied a zeta to Clever Ruse on Disguised Clone Trooper. After a glitch I was forced to reload, at which point the ability level was reset to level 1. Can this be restored so I don’t have to apply the zeta again?Solvedtheomags2 months agoRising Novice258Views3likes9CommentsGAC 5v5 SLKR BUG
Just played 5v5 match against mirror SLKR + DSR with her datacrons on both sides, My team was much stronger (relic 9 slkr vs relic 7 theirs, same in terms of other first order teams members) and during the battle 2 bugs occured: I was not able to kill any opponent toons they would not go below 1% of health, same happened to my toons my opponent was not able to kill them either. so i was stuck in the loop unable to win the match which basically costed me a match as i cannot kill that team with anything else. When i submitted the result of the match where SLK and all the enemy team members where at 1 % health the game decided to refuse the submit and now they are again at 100% health. Has anyone had similar problem? am i missing something? this seems ridiculous - many ppl play the game for GAC and this kind of bugs really **bleep**s up the game.... is there any way anyone could look into this? (all screens are attached, their SLKR team after the match, the result, and my SLKR team)SolvedKadu19843 months agoRising Rookie81Views0likes2CommentsAbility ascension pack
I just paid for the ability ascension first tier and claimed my item. I’ve then decided to pay for the second tier (transaction gone through with my bank) I’ve had the pop up my sessions has expired, had to restart the game and i need to pay again for the next tier? I’ve tried restarting the game a number of times to see if it refreshes but nothing.SolvedFiretiger913 months agoRising Novice41Views0likes2CommentsEa HELP
I'm facing sanctions for violations on my newly opened account. How can a new account commit a violation? How can someone commit a violation without even starting the game? I'm appealing, and they maintain it's legitimate. ally code 499 638 237Solvedb902db36bebfadd03 months agoNew Traveler183Views0likes6CommentsDROPS NOT ACTIVE
Hi My game isn't making the drop event 05/09-07/09 active. I've spoken with in game support and followed the steps they provided... EG: Check for updates/Restart device/Log in and out/unlink from Google/ relink to Google/ un and reinstall... and still nothing. Any help much appreciated, as I saved up the energy to use on the event and it's now going to waste. I'm playing on Android (pixel 7pro) and my username is Ruxpin64 Many thanks AshSolved64ruxpin3 months agoSeasoned Newcomer80Views0likes3CommentsAccount recovery
Hello I havent been on my account for years I cant seem to get it back the ally code is * [Username and ally code removed by the CM, let's keep this information private, per rules. EA_Claus] Could I possibly get linked to this EA Email [edit: email address removed]Solvedt6xi4pjm2d4b3 months agoRising Newcomer51Views0likes2CommentsCan't purchase shadows of the empire lsb
I tried to purchase the shadows of the empire lsb and got an oops something went wrong error. the lsb no longer appears in the webstore or in game so I cannot try to buy it again. Other lsb's do not give me any error when I begin the process of purchasing them Ally Code: 748-586-784Solved510464153 months agoSeasoned Newcomer37Views0likes1Comment
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