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Game crashing
I had the CAS issue the moment the update was complete, I found a work around by filtering colours and packs but then once I got into playing the real issues started, the doctor career and acting career were unplayable, so I started a new save and then the crashing started (I’ve always had crashing issues but they were pretty few and far between) so I restarted and it lasted about 10 minutes and then it crashed again so I restarted and long story short I can’t make it 5 minutes without crashing so the game is completely unplayableCebaeg1144 minutes agoSeasoned Newcomer9Views0likes0CommentsWont work on CAS all option
https://share.icloud.com/photos/06dEGrxCs2Sx27xKCb7Xqw2KQso I purchased the royalty DLC as well as the Bridgerton ones and ever since when I try to go on create a SIM and I click on all my all options to show every selection for example if I click on all to show all the hairstyles I’ve got it freezes it doesn’t let me scroll down or anything, but I can go back and I can click on and say shirts and it will work on shirts but not on all and it’s just bugging me. I’ve tried reinstalling the game I’ve reinstalled all the DLC of hard reset my Xbox. I’ve deleted the cash and the save data. I’m stumped on what else to do now.14Views0likes0CommentsAdd CAS issues to all the new update problems (PS5)
So, in addition to crash issues and other problems plaguing console since the new update, May 2026. CAS is broken, you can’t scroll through items if the sim already has something equipped in that category, unless the item is in the top section. So, “Show All” for each item category is useless. And, the only way I’ve found to be able to select new items, is to either know exactly which pack it came from and select to only show those items or pick an item in a different category - ex. if your sim is wearing a tank top, but you want to change color or pick a different one, you will have to equip a jacket or blouse then go back to the tank tops to be able to scroll. This is happening on everything - body features, accessories, and clothing.37Views2likes0CommentsThe Sims 4's new update ruined my game.
Ever since this new update for Sims 4 came out i've been unable to continue my current game. My sims and everything else are untouched as far as i can tell, i haven't had a single notification telling me that there was any corruption happening, i can still load into my current save but can't do anything. If i try to play any household i get kicked off the game halfway through the loading screen and told to report an error. I can enter an old save, but most are so old that i would have to start all over again after playing for 1585 hours, so that would be a waste of all the time and effort i put in for this game.Kainegan0213 hours agoSeasoned Newcomer57Views1like0Comments- BlackBubbleGum114 hours agoSeasoned Newcomer18Views0likes0Comments
Cannot drag items to and from sim’s inventory
Playing on PS5 since the May 12th update I’ve been unable to drag things into my sim’s inventory and out of it. So I cannot drag books into it or move items from one sim to another. This seems to be a grab issue as this also means I cannot grab onto paintings on the easel to move around either the house or into the inventory.beccasimatron17 hours agoSeasoned Novice12Views0likes0CommentsScreen not working when going in and out build mode
When going out of build mode the bottom bar doesn't come up and disappears. Going to manage world doesn't fix this either as the screen goes black, going to main menu also doesn't work as the screen goes white. To fix this you have to completely reload the game.hamsters5432122 hours agoRising Newcomer14Views0likes0CommentsCannot Select Options in CAS
I have a PS5, use the PS4 version of the Sims 4. After the new update, I cannot select any options in CAS if I click Select All. Sometimes when I choose sub categories, it does the same thing where it won’t let me scroll or select any. I can’t even tab through the options. What can I do?lilliebugz031 day agoSeasoned Newcomer90Views4likes2CommentsUnable to connect online
I know this has been an issue for a while. I've had this issue on and off for a good few months now. But now when I load in I try to connect online but when I do it says that i am unable to as an EA account is not linked. when i go to my settings and press link account it says my account is already linked and to reset. I do so and this cycle repeats. I am unable to access the gallery, events or the marketplace. During one of the events i missed out on gifts because of this exact issue. I've tried resting my game and console, but nothing works. My other games work and it's only the Sims 4 i'm having issues with. So it's like a Sim 4 issue and not an xbox network one. I am also having issues opening the game, almost every time i have to try and load it around 3 or 4 times or load into another game before being able to open and load into the sims 4, unsure if this issue may be related in a way. Any help would be appreciated, thanksMissing Content From Marketplace (Xbox)
I've noticed since the introduction of the marketplace, a few stuff packs are missing from my in game store. No content went missing from my actual game, but I couldn't find the butler pack when I was interested in buying it. There should be 20 stuff packs and 4 don't show up for me, regardless of if there are filters or none. Vintage Glamour Stuff - unowned My First Pet Stuff - owned Moschino Stuff - owned Tiny Living Stuff - owned Also attached photos of how they look on my marketplace. It's not too big of a deal since I can just go grab what I need from the Xbox store, but I'd still like to be able to preview the content to confirm it has stuff I genuinely want before purchase. And I'm not sure what else is possibly missing from the game packs and kits sections. Atp, it'd be awesome if the marketplace could just be removed, it's so wonky and not nice to navigate.Console Recover Save file
I saw that you could apparently now do this in the patch update and on the discussions things since it gives you steps to do it. its not working, there's nothing that comes up so I assume we haven't actually got this? or is it like really hidden because so far I cant find a way to go back to an older version of a save file? I dont know if we are exactly meant to have it on console but I would assume this is a bug if we are meant to have it?32Views0likes0CommentsCan’t load a save PS5
I was playing earlier for quite some time I saved and got off the game to do. Something else came back and now when I try to load in and resume my game, it sends me to manage worlds. Then, when I click on my house, it says create new household and move in. I’ve been playing the same for generations now I don’t wanna lose it. What can I do?JenClarice1 day agoSeasoned Newcomer19Views0likes0CommentsIssues after update render game unplayable. Xbox OneS
Staircases. Sims will not use some outdoor staircases that were previously fine, and I can’t figure out why. 2. My Library in the gallery freezes the whole game. Unable to exit out of the gallery screen or load any options. 3. CAS won’t scroll through clothes. Can change colour swatches of items already worn but that’s it. 4. Adopting a pet doesn’t work. The sim will pick the pet up and then get stuck. The pet eventually just disappears. 5. Will not ‘place lot’. Nothing happens when trying to place a lot from the gallery and you cannot exit out of the pop up screen. 6. Caterers only make white cakes. Never ending white cakes. Cakes for days. I don’t use any cheats, I don’t use any CC.74e6eae3798896ac1 day agoRising Newcomer47Views1like1CommentMy whole sims save is gone
My sims generation save has completely gone !!! saying something about Error Code 34!!! Only really old saves are coming up , I can’t believe this I’ve used this generations save for like 2 years !!! I play on XBOX never had this after an update, really hoping I can get it back.20Views0likes0CommentsCant load game
Im a sims player on xbox and ive had nothing but issues since the marketplace arrived. Now, i had hopes after the update however it now seems that i cant even get my game to open. I am fed up, absolutely and completely sick to the back teeth, the money i have spent on this game is no joke. I am ready to delete my entire game and never play again. Why are you adding all this new stuff when a lot of us cannot even load our games. I want my money back, every penny because im absolutely disgusted by this. The whole thing is an entire sh*t show. Im sick of it. When are you actually going to fix the problems?Jo_lei88112 days agoSeasoned Newcomer21Views1like0Comments
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