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Missing/hacked fc mobile account
Dear EA Support Team, I am writing to request your assistance in recovering my original EA SPORTS FC Mobile account, which unexpectedly became inaccessible. My previous account had a team with an overall rating of 124 OVR, and my club name was R.Magar. I was using a 4-3-3 formation and had accumulated more than 300 million coins. Unfortunately, I do not remember my original UID or exact gem balance. I was playing on my iPhone XS Max, and when I opened the game on 4 November 2026, I found that my original account and team were missing. Instead, the game took me directly to the initial login screen, where I can currently see only the Guest option. I would also like to mention that I have checked my iPhone’s Game Center settings. My Game Center profile is still active, and FC Mobile appears under my Recently Played games. I am using the same Game Center profile and Apple account that I used when playing with my original 124 OVR team. I would be grateful if you could investigate whether my previous game progress can be recovered through Game Center. There is another unusual issue I experienced before losing access to my account. Two players in my starting lineup, 126 Pirlo and 126 Kevin De Bruyne (KDB), had unexpected changes to their individual attributes. Their shooting and passing attributes were increasing, while their defensive attributes were decreasing randomly, without me making any changes to their training or upgrades. I am unsure whether this was a technical issue or something related to my account, but I would appreciate it if your technical team could investigate this as well. I have invested considerable time and effort in building my team, and losing access to all my progress has been very upsetting. I sincerely hope your team can help locate my original account and restore my progress. Although I do not have my UID, I am happy to provide any additional information required to verify ownership, including my previous club name, team details, device information and other relevant details. I would be extremely grateful if you could investigate this matter and guide me through the account recovery process. Thank you for your time, understanding and assistance. I look forward to your response. Kind regards, R.Magar FC Mobile PlayerSubject: Complaint regarding the transfer market collapse
Subject: Complaint regarding the transfer market collapse and Ballon d'Or event progression in FC Mobile Dear EA Support / Community Managers, I am writing to express my deep frustration regarding the current state of the transfer market and the overall structure of live events in FC Mobile, specifically the recent Ballon d'Or event. As an active player, I am currently facing major issues that are completely ruining the gameplay experience: 1. The broken transfer market: The market is entirely frozen due to artificial price floors. I own a 120 OVR card that has crashed in value from 6 billion to 2 billion coins in a very short period. It is physically impossible to sell this card at the current market price because there are thousands of sellers stuck in the 999+ queue and zero buyers. My team value is evaporating with absolutely no counterplay. 2. Extreme Pay-to-Win and lack of vouchers: Progression in the Ballon d'Or event is virtually impossible for Free-to-Play (F2P) players. Division Rivals rewards have been heavily nerfed, and earning enough Draft Vouchers without spending hundreds of euros is unrealistic. Once the daily token limit is hit, there is literally nothing meaningful left to do in the game. Right now, the game does not feel like a football simulation; it feels like a daily chore where paying players get everything and regular players are trapped by an un-sellable market. I strongly urge EA to adjust the artificial price floors on the market, introduce viable coin/player exchanges, and make event rewards rewarding again for the F2P community. Best regards, henk from the NetherlandsFC Mobile 26 – Not compatible on Lenovo Tab M11
Hi, I can’t install EA SPORTS FC Mobile 26 on my Lenovo Tab M11 (model TB330FU, Android 14/15). Google Play says: “This app is not compatible with your device.” The tablet meets the minimum requirements (4GB RAM, Octa-core CPU, Mali-G52 GPU with OpenGL ES 3.2 / Vulkan). My older Redmi Note 9 Pro installs and runs FC Mobile 26 without any issues. It seems the problem is with the Play Store compatibility flags rather than the hardware. Can you please check and update the manifest so that Lenovo Tab M11 users can install the game? Thanks.
[Information] How to contact support
[Information] How to contact support Hey FC Mobile Community, Welcome to the FC Mobile community on Answers HQ. This is a place for the community to talk about FC Mobile, Share feedback about the game, and report on issues you might be running into while trying to make the next goal. General Discussion - Discuss all things game-related Technical Issues - Trouble with EA SPORTS FC™ MOBILE? Issue with a crash, or error? Bug Reports - Report bugs in EA SPORTS FC™ MOBILE However, there are some issues we are unable to assist with here on the forums. These can include (but not always limited to) Account related issues Missing in-game Rewards or unlocked items Missing purchases For these issues, you will need to reach out to our support to further investigate and see what options may be available. Be sure to follow the steps below to reach out support: Launch FC Mobile Select the settings Icon (be sure to save your Player ID) Scroll down to "Help & Feedback" and select "Customer Service" Next, you can select an option based on your issues, or select the "Chat with us" option at the bottom. Click below for a visual guide:Request for 60 FPS Support and Performance Optimization on Samsung Galaxy A24
Please enable 60 FPS support for the Samsung Galaxy A24 (MediaTek Helio G99, 6GB RAM). The device is capable of running demanding mobile games at 60 FPS. Please review the device compatibility whitelist, frame-rate restrictions, and performance optimization for this model. A stable 60 FPS option would significantly improve gameplay. Thank you!Game Plan Glitch
I changed my game plan from 4-3-3 1 AM to 4-1-2-1-2 Narrow, it said that 4-1-2-1-2 narrow is activated so I played, but in Head vs Head or Vs Attack, it said that I am still using 4-3-3 1 AM. But when I go to club and want to change, 4-1-2-1-2 narrow is still activated. It is still like that since yesterday till now.
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