Locked out
So decided to try returning to see what all has changed. came to find the physical digipass security key fob battery died and i have forgotten my password over the years. so i cannot sign in nor can i reset the password or remove the security key. they made it even harder to get ahold of them directly so i have no clue how i am supposed to get back into my account when i can't even send a support ticket and these useless **bleep** at ea don't answer the phones and such. is there anyone that may be able to assist or point me in the right direction at least?
Email connected to my account doesn't exist anymore
so thought id start the game back up after a break, so i decided to connect my account through steam since i havent done that before and well its easier than having them seperate i guess, but when i tried logging in after downloading its asking for a one time password, the trouble is the email connected to my account was hacked a few months ago and to completely cut off my information from getting anywhere i deleted the email in its entirety , theres absolutely no way i can get into that email anymore , what do i do ??
Cannot login to main account - "An error has occurred" on launcher and website
My main account cannot log in neither to the game servers nor to the website account.swtor.com. I always receive one of these two errors: "A server error has occurred. Please follow the Help Center link below for more information." "An error has occurred. Please try again later. Return to SWTOR.com." I made an alternate account and it works perfectly fine on the same PC and same internet connection. I have already tried the following: Clearing all SWTOR folders and cache Running launcher as administrator Language switch trick (change language → save → restart → change back) The problem exists only on my main account. Account/Legacy name: Noctecursor Please check my main account for any session/authentication issue or soft-lock. Thank you.
Can't access my e-mail account anymore.
Hello, My display name is MasterAtomik. I have a problem when logging into my account. I know my display name and password, but whenever I try to login, I get met with the e-mail prompt. I can't even remember on what e-mail address is the account made on. My request is to help me change the e-mail address. Thank you.
Swtor "there's a problem with your account, check your email for instructions"
There is no email to check that I can see in my inbox. Up until maybe 4 to 5 hours ago I was playing swtor through steam fine. But now I'm suspended to my knowledge I haven't done anything to break ToS. So I'm confused and trying my best to troubleshoot while I wait for a response on my case. Has anyone else dealt with thos before? How did solve it?Unable to login due to One Time Password Email
Hello community, I have not played SWOTOR since June 2025 and I tried to play the game again. After filling in my password I get a "One Time Password required". I have send multiple request and I have wait 30-60 minutes, but I did not receive an email unfortunatly. I also emailed swtor support. I have also tried to contact the UK and USA support phonelines, but my calls are not getting through. I am calling from the Netherlands. Could someone help me? Thank you in advance!
I'm not receiving the one-time password email.
Hello and good day to everyone reading my problem. I've tried repeatedly, both last night and today. They're not sending the one-time password for the game to my email address. I've tried countless times. I used to be able to log in before. Now I can't access the game. When I tried to resolve my issue, I saw a page that said "Call our customers," but it only had numbers for the UK, Germany, and the US. I'm not even bothering to write this message because I'm so angry. The world's biggest games don't use this system for millions of players. To log into my favorite series, I have to wait 15 minutes for the password, and they're NOT SENDING it. Furthermore, I can't find a direct customer service representative to contact them to resolve this issue. By the way, I want to remind everyone that we're living in the year 2026. Please help me.
Unable to launch SWTOR - from steam or launcher
So, after the latest update to SWTOR delivered by Steam I am unable to launch the game. I have verified my files through Steam and no problems reported. I have run the swtor diagnostic file from the swtor file location and it reports no issues. I have run the swtor repair file and it reports that it cannot repair the launcher it says: The install wizard is unable to complete the repair of Star Wars: The Old Republic due to the following problem: Status: Repairing Error: Failed to update the catalog > read operation > JSON error How do I repair the JSON error so that the install wizard can repair the launcher?Cant log into swtor on steam
So i just downloaded the game on steam, last time i played was years ago. After i put in my username and password it wants me to use a one time password that gets sent to my mail. Every time i try to use it, it just says we cant log you in. I got 0 issues logging in on the websiteStar Wars: TOR account inaccessible. Deleted Email Account in play.
I have a complicated problem that needs solving on EA''s end. (Salient Info redacted on a public forum) I am unable to log into my Star Wars: The Old Republic account registered to username: SWTOR LOGIN and the email SWTOR ACCOUNT ADDRESS. I betatested The Old Republic, and I originally bought the game when it launched in order to keep the character names I got during the beta. I lost most of those names during a long period not playing the Old Republic to others who wanted them. I do not remember the name of the server I was on. It's likely I had characters on more than one server. I am unable to reset the password or authenticator for the SWTOR LOGIN / SWTOR ACCOUNT ADDRESS account. I no longer have access to the SWTOR ACCOUNT ADDRESS email account. That was a Mail.com account, and they no longer offer that domain name. The account has since become defunct and was deleted by the people at mail.com. It is gone. I do have Star Wars the Old Republic in my Steam Library, as I played it on PC. I have logged in successfully in the past using the now defunct authenticator app that has since been removed from the Google Store. My last played in Steam says today. But I was unable to play it. I was unable to log in without an authenticator key. Before that, the last time I played with The Old Republic was in 2023. In 2023, I purchased several in game items from the marketplace/bazaar or whatever it's currently called with in-game currency. I may have an EA account, but when I try to use the SWTOR LOGIN and password that works in The Old Republic's launcher in the EA app, it tells me the SWTOR ACCOUNT ADDRESS password does not match, or has expired. I cannot reset that password for the EA app, because that associated email address is defunct and inaccessable. The password I tried to use for the SWTOR LOGIN / SWTOR ACCOUNT ADDRESS account in the SWTOR launcher works, but still needs an authenticator. I cannot reset that authenticator as I have no access to the SWTOR ACCOUNT ADDRESS email account. It is defunct. I had a full legal name change in 2011, right about the time I got SWTOR. So I'm not sure which name might be on the account, but would provide both to anyone at EA that could help. My current email address is CURRENT EMAIL ADDRESS. I do have an EA account for CURRENT EMAIL ADDRESS under the name CURRENT EA ACCOUNT NAME with a display name of DISPLAY NAME. The games in that account's library are Dragon Age II, Dragon Age inquisition, Dragon Age Origins, Jade Empire Special Edition, and Mass Effect (2007) The only game I can confirm is associated with my SWTOR ACCOUNT ADDRESS account is Star Wars: The Old Republic. I do have EA games in my Steam Account. The name on my Steam Account is STEAM ACCOUNT NAME. In that account I have Dragon Age Origins - Ultimate Edition, Mass Effect: Legendary Edition, Mass Effect Andromeda: Deluxe Edition, Star Wars: Knights of the Old Republic, Star Wars, Knights of the Old Republic II: The Sith Lords, Star Wars: Squadrons, and Star Wars The Old Republic. It is likely I associated my old SWTOR ACCOUNT ADDRESS account with my Steam account. I had an authenticator code set up for The Old Republic, and used the SWTOR authenticator app on my android phone to log in. That authenticator app is no longer available on the Google Store. I cannot set up an authenticator with the Google Authenticator App because the SWTOR site wants the authenticator code for me to log into my account there. Given that I cannot confirm what other games may be on my SWTOR LOGIN NAME - SWTOR ACCOUNT ADDRESS account, I don't know what I'd try to launch in order to reclaim the account myself. Every option routes me back to needing to log back into an email address that no longer exists, and is therefore unavailable. Among the verification questions I was asked where I apparently got an answer wrong in the last support chat session, there was 1. Can you tell me a purchase you made on your account in the last 12 months? -I honestly don't know? I've been unemployed for the last 2.5 years, so I wouldn't have had money to spend on things like games. If my steam purchases count I bought Mass Effect: Andromeda - Deluxe Edition on May 3 2024 I bought Star Wars Squadrons on December 30 2023 2. Can you let me know any Linked Platform and Name/ ID on your account (for example, Xbox, PlayStation, Epic, Steam, Nintendo, Prime gaming, Twitch, Facebook, Discord, Apple, Google)? My steam account is likely linked to the SWTOR ACCOUNT ADDRESS EA account that my SWTOR is on, since SWTOR is in my Steam library. The name I see on my profile page in Steam is STEAM ACCOUNT NAME. Beneath that is my name REAL NAME AND LOCATION. 3- Can you provide any details on your account such as date of birth, last 4 digits of your credit card, billing address, or phone number? I've moved several times since I purchased Star Wars: The Old Republic, and not being able to log in, I couldn't tell you the billing address or the CC number that was on that account. The phone number should be PHONE NUMBER I'VE HAD SINCE 2008. And the birthdate should be BIRTH DATE. 4. Do you remember what email address was used to create your account? The email address used to create the account for my Star Wars: The Old Republic Account was SWTOR ACCOUNT ADDRESS 5. Do you have a secondary email address on the account, and if so, can you provide this? The only two email addresses I would have used with my SWTOR account would be CURRENT EMAIL ADDRESS and SWTOR ACCOUNT ADDRESS. 6- Can you tell me if you have an EA Play/ Pro subscription either direct or from a third party also can you confirm when you purchased it - and if it's an annual or monthly subscription? I do not have a paid EA subscription, monthly or annually. I have the SWTOR ACCOUNT ADDRESS account that might be associated with my Steam account. And I have the CURRENT EMAIL ADDRESS account, with the games noted above associated with it. 7. Can you tell me when you last logged into your EA Account? (month and year) I logged into my CURRENT EMAIL ACCOUNT EA account today. I last attempted to log into SWTOR with the SWTOR ACCOUNT ADDRESS address though steam today. Before today, I believe the last login date for The Old Republic in Steam and therefore my SWTOR ACCOUNT ADDRESS account said March 2023. But I can't confirm that because steam lists my last attempt as today now. Given that the last time I played SWTOR was 3 years ago, you understand why my memory may not be clear on that point. 8. Can you provide an invoice or proof of purchase? you can check the given link to see the required proof of purchase we need. I cannot. Given that it was an online purchase made initially from the SWTOR.com website, I would have been emailed a receipt. But that email was contained in the SWTOR ACCOUNT ADDRESS address in a folder I used for gaming. And that email address and all the mails in it were deleted by mail.com when the MAIL.COM DOMAIN domain became defunct. And though SWTOR appears in my steam library, it does not appear in my purchase history there as I didn't purchase it on steam. So. To sum up. -- I need to change the email address on my SWTOR account to my current email address. Or associate that SWTOR account with the EA account linked to my current email address. -- I need a process that is sufficient to the issue. Not one that asks for information that is either 15 years old, or was stored in a now deleted email account whose particulars are not available to me. -- I'd be willing to work privately with any EA with authorization to make this happen so I don't lose an account I bought at launch when SWTOR actually cost money to buy. I betatested this game, and bought it on launch day from the actual site for the game so I could keep the character names I had in Beta. -- I suggest challenge questions wherein I could provide other information besides a proof of purchase, last 4 digits of my CC, Date of Purchase, things I might have bought from EA in the last 12 months with that account. My actual name, maybe a scan of my state ID with dangerous information redacted, Screenshots of the game in my Steam account. The current challenge questions have not worked or been incorrectly answered. Likely due to lack of information I was keeping in the email account that was deleted. I've tried on two separate support cases. What I can provide, I will make happen. But I need someone to work with me here. Mail.com deleting my account's address was out of my control. Removing the SWTOR authenticator from the Google Store was out of my control. I'm really hoping I'm not going to lose the time and monetary resources I spent on SWTOR only to lose them to bureaucratic inadequacy.Ultra Widescreen issue
Hello, I tried many workarounds like regedit and CRU, but I just can't seem to fix this stretched issue happening on my Samsung G9 Odyssey 49'. Sadly can't/won't play the game like this, would be nice for the game to not force strange resolutions onto the client. GPU: RTX4080SuperUnable to Log-in from Steam
I'm using PC. After launching the game from the Steam, I enter the display name and password from the website, but it says double-check you are using Steam account. I checked it. There is no steam link. I even transferred my e-mail to my second e-mail. Just to be sure I didn't use my second e-mail to login or create account before. The transfer went without problem, but I'm still unable to login with my account. How can I login from Steam?
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