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Character got sent back and after got softlocked
He hadn't played for awhile and he logged back onto his sith warrior that had already done rise of the hutt cartel and was doing revans dlc but when he logged in he was at the interlude and after completing the interlude it tells him to talk to r-c92 but he cant. we think its because he already finished hutt cartel but we dont know what to do to fix it.SolvedBiasedDolphin374 days agoSeasoned Newcomer23Views0likes1CommentBought 180 day subscription from SWTOR.com - Not applied to account
Hi all, Account Name: FabioMatt I bought a 180 day subscription directly from SWTOR.com about 10 hours ago, and it has not been applied to my account, either in game or actually acknowledged in my account on the website. The payment history indicates that the payment was made though. Please help.SolvedFabioMatt6 days agoSeasoned Newcomer88Views0likes8CommentsI can't log in, due to old security keys
I used to play Swtor when the game started, at that time It was on origin and I had the collector edition with the physical security key. Now after a time I stopped playing the game and moved on with other games. Yet I've found myself of late wanting to play again. The issue is simple, Origin doesn't exist anymore, so I in the EA app I don't have the game, because it is actually not EA that provide it but Steam, and my key is long gone now. Sadly nothing work including reseting the password or anything else. I just seems to be in a hell hole and can't seems to be able to contact an efficient customer service. I'd like to be able to play again can someone help me?Solvedb20302d02e537c2e2 months agoSeasoned Newcomer64Views0likes3CommentsLogged Out Due to Inactivity Bug
On the Star Forge server, both my wife and I are unable to log in to either of our accounts with the server selection screen being all that appears and returns to after picking one. Also not getting the verification code email to log into the website, but the server status says all are up.SolvedB4TR2 months agoSeasoned Novice220Views2likes10Comments
Cannot log in because of security key
Greetings I was going to log in to the game and finding out that SWTOR security app is no longer available on googlE store and cannot enter the game? I've recently change to the new phone and didn't transfer all apps from old to new one. How can I remove or reset the security key? Cheers!SolvedIIIBlqckIII2 months agoSeasoned Newcomer75Views0likes2CommentsPaid for SWTOR Subscription – Still Free-to-Play and Can’t Reach Support
Hi everyone, I’m having an ongoing issue with my SWTOR subscription. I purchased a subscription last Thursday, (thats 4 days ago) and the payment has already been taken from my account as soon as i made the purchase, but my SWTOR account still shows as Free-to-Play. On my account page, the subscription status has been stuck on Processing ever since. It’s been several days now, so this definitely isn’t just a normal delay. I’ve already contacted support by email (support@swtor.com) multiple times, but every time they just tell me to call the international EA Support number. Unfortunately, my mobile provider does not allow international calls to landline numbers, so I literally cannot contact them that way. It really shouldn’t be necessary to make an international phone call to fix a digital purchase made online. There should be another way — through chat or email — to resolve this kind of issue. Could someone from support please help with this, or at least escalate it to the correct team so my payment can be processed or refunded properly? Thanks in advance for any help — I’d really appreciate it.Solvedshodan2k882 months agoRising Newcomer69Views0likes3CommentsPlay is greyed out. Unable to play.
Hi, I downloaded the game, but Play is greyed out, and I am unable to play. Please help. Thanks!SolvedAmpilica2 months agoSeasoned Newcomer21Views0likes1CommentLaunch crash
Fresh Windows 11, fresh Steam SWTOR, after I signed in, in the launcher, accepted the EULA, pressed play, I see the loading wallpaper for less than a second, and then the game closes with the crash report Upfront, I did everything, starting with client_settings, finishing cleanboot. I just wanna play the game 😭. Please help meSolvedkreyyser2 months agoRising Rookie337Views0likes28Comments
Jedi Under The Siege
Is Jedi Under The Siege available to free to play players or do i need to buy a subscription for the game?SolvedDzin1ki3 months agoNew Rookie44Views0likes2CommentsHow do I submit a case? (Or contact customer support?)
I go to my cases, try to submit a case, there's nothing. I'm signed in, trying to submit a case to update my email address, but there is no way to do that that I can see. I even tried looking around online for some number to call or support email or something, and there's nothing to my knowledge; how do I actually contact anyone, instead of these endless forums?!?Solved49Views0likes1Commenti cant get avi page come up pic what avi i what to use
i cant get avi page come up pic what avi i what to useSolvedafb48de5f38e80cd3 months agoSeasoned Newcomer18Views0likes2Comments
New Phone Activation Code to security key
Just wanting to set up my new phone with the SWTOR security Key App. Unfortunately, I went through the iPhone prompts when I transferred all the data to my new phone reset my old phone. I now cannot log into my game/account using the app on my new phone; as the security key app requires an activation code... How do I go by finding this? I cannot log into SWTOR web page either because of this.Solved1f8e911ef922d2c73 months agoSeasoned Newcomer44Views0likes1CommentOTP for Security Key not arriving in mail
Hello, My username is "superultrahallo" for SWTOR and I'm a bit new to this, but I'm having some trouble with my account recovery. I no longer had the SWTOR security key app on my phone since I stopped playing for some time. So I went to request a one time password to remove it. Now the problem is that the mail is not arriving. It's being sent to a hotmail account, I'm not sure how much of it is visible to support staff and the like, but read that there's been some trouble sending mails to that domain in the past. I've sent a mail to support (via the gmail linked to THIS account) a few days ago, with no reply as of now so I'm wondering if anyone here could help? I believe that my SWTOR account was linked to this or another EA account back when I was active. Which according to my steam sadly was at least over 36 months, said steam account is linked as well. Just not sure what to do? Can a recovery email still be sent at all, do I have to change my mail via contacting mobile customer support? I just wanted to know if there's something that could be done via text first, since I don't live in one of the four countries for which calling Customer Support is available. So if someone could help me out, it would be greatly appreciated. Either way thank you for your time.Solved63Views0likes3Comments
Cant access my SWTOR acc
Hello there So long story short, my phone died and with that i lost access to my email account. I successfully changed my email on EA account to a new one. Now i want do the same for my SWTOR acc but security key linked to dead phone and if you trying to log in without security key it sends letter to email (wich i dont have access anymore). Is there any way to get my SWTOR account back ? I couldnt find a way to have a chat with support or send them email, only contact support with a phone which is problematic for me. Would be grateful for advises or mb local support could help. Thanks in advanceSolveddevilinmyheart3 months agoRising Newcomer98Views1like1CommentCan't buy a subscription
I tried buying a 2 month non-recurring subscription for SW:TOR earlier today, but when I tried to buy it, it gave the following error: I can still login to the website, and login to the game and play, but I can't buy a subscription (or buy anything else, for that matter). I thought maybe it was because I was using a VPN, but turning it off didn't work. I'm not in my home country right now, if that affects anything, I'm in Turkey. I saw on this Reddit post from about a month ago that some people managed to get it to work by buying it through Steam, but to do that I would have to download the entire game again through Steam so that I could link my account, and that would take ages.SolvedJKIUYHB24 months agoNew Novice182Views0likes8CommentsIssues to acces the expansions
Hello there! I'm trying to access the Prelude: The Rise of the Hutt Cartel but I can't. I'm pressing the accept mission button but nothing happens, even on the holochrome terminal. I haven't started any subsequent missions, and all the mandatory previous missions have been completed, and I'm already past level 51. Can someone help me?Solvedgabu_bottasso994 months agoSeasoned Newcomer60Views0likes1Comment
Ticket not showing up in "My Cases"?
I just changed my email for my EA account because i have lost access to my original Email. that all worked fine but it didn't change the email tied to my SWTOR account. i can still log into the game just fine through the launcher and place but i cant subscribe unless i can log into my account. So i ended up making a ticket about this issue but when i clicked confirm on opening the ticket, the ticket does not show up under "My Cases". is this normal? or does it take time for it to show up there? its been about an hour now.SolvedXxLeafCatxX4 months agoRising Novice101Views0likes5CommentsLogging In
I recently decided to get back into the game after a couple of years away. However upon trying to sign in it needs the one time verification code sent to your email. Unfortuneatley the email I used to create my account I no longer have access to. Is there anyway I could reach out to the support team via email to fix this? Thanks.Solved48Views0likes1Comment
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