Loss access to Old email due to Company getting bought out. need recovery
I'm Looking to recover my Old account that is associated with email with:[edit: email address removed]. The User should be NeedforSuper. If i need to provide more information to recover this account i am more than willing to provide it through the email used on this EA account. Hope you are able to help me with this issueSolved14Views0likes2CommentsWe can't log you in. Please double check you are using the Steam account
I installed SWTOR on Steam and it came up with this message. I've checked that my account Mr_Crawford is unlinked from Steam and it is. Yet when I try to log in, it does not link it. I have checked other accounts and they are not linked either. Can you check if there is a Swtor link to my Steam account?Solvedjkx3titdb6vz21 hours agoSeasoned Newcomer16Views0likes1Comment
Just had an unauthorized change on my account
Just got a email that someone has changed something on my account which is a problem because iv not logged in for years There is no contact details i can find who do i ping to lock the account down?Solvedsteadyhand082 days agoSeasoned Newcomer23Views0likes2CommentsHoth/Belsavis crashing
Recently, whenever I send my characters to the planets Hoth or Belsavis, I find my game crashing. When it does, my computer displays an error message saying, "The game has detected a internal error in your display driver and will exit. We recommend updating your display driver to your to the latest certified Windows Hardware Quality Labs (WHQL) for your device." However, I have check several times and I strongly believe I have the latest update and I have tried the lowest graphic settings in SWTOR to get the game to load, but nothing works. I have sent in my dxdiag info to EA and will add it here as well, but if anyone has any other solutions (aside from getting a new computer) I'd love to hear it.SolvedFerusOlin122611 days agoSeasoned Newcomer54Views0likes3Comments
Cannot change the password
Hello, so recently I havent been able to login to my account, it says "Login Failed, try again", so I went to change the password, but it also did not work, It said "Unable to change password". Can someone help, pls?Solveddr_Jangofeet18 days agoSeasoned Novice92Views0likes4Comments
Fraud scam
AsI can’t put the name of the person This person got ing to my ea account and bought this game and I contacted ea and they said they can’t do anything only Star Wars team can please test me back this person could still be on my account for all I know please the game need to be canceled as I didn’t buy it the scammer did and it not right I’m do the right thing here and I know I didn’t buy the game case I’m from Canada and the game is 100 pounds uk the person I’m guessing is from uk please help meSolvedPrincess12345819 days agoNew Novice104Views0likes7Comments
Problem when redeeming a code
Hello I recently bought the collector edition of SWTOR, it was all new with all the blisters. When I enter the code for my collector edition bonuses it says that it's the collector edition and then I have to confirm but when I click on confirm it says ''Sorry you can't redeem this here'' I don't know what to do tried to speak with the support but they redirected me on their phone lines that I can't use because they are only actives when I'm at work If anyone can help me thanks in advanceSolved114Views0likes7Commentsplz help
i am trying to log into my game but coz its a new pc i have to put in a one time password in but its not coming to my emails iv had this problem before but i dont know how or why its doing it again last time i got an email from swtor was in the year 2023 can some help plzSolvedpowersky11125 days agoSeasoned Newcomer108Views1like3CommentsCannot use Legacy Rename Token (Level 13 character)
Hello, I have a level 13 character in Star Wars: The Old Republic. I purchased a Legacy Rename Token, but when I try to use it, the game says: “You must have a Legacy to use this item.” My character should have a Legacy, but it is not recognized. I do not have a subscription, and I cannot submit a ticket through the normal support form. Could someone please help me restore my Legacy or allow me to use the rename token? Thank you very much!Solved49Views1like2Comments
Crash at Launch
I had to close out my game because of a sound issue and now whenever I try to start the game from the launcher it crashes immediately. I've tried fiddling with the client settings file but it's not changing anything. Please help I just want to play the game.SolvedA-Shanda1 month agoRising Novice71Views0likes4Comments
The Dreaded Blackscreen - Past solutions all failing
I wouldn't be as annoyed as I am at this if the game didn't literally work fine with the exact same setup yesterday, but here I am, trying to find a way to go back to how things were, which was perfect. All I want is to keep playing the game in my primary monitor and enjoying my time, and I can't. The Problem: The launcher works fine. After I log in and click play game, the game boots up but the screen is black. There is still audio and UI sounds, which means the issue is with the display and not with the game failing to boot. Further testing showed that the game displayed correctly when I hit alt+enter to move it to a second monitor (1920x1080, 60hz), but fails to render on my primary screen (2560x1600, 240hz), whether booted there or moved back from the second monitor. Before someone says those specs are not supported, this exact setup worked fine until yesterday, so the issue is entirely new and not how the game is meant to function. Solutions I've attempted which didn't work: Verifying game files via steam. Deleting SWTOR folders in Local AppData. Booting the game up to create a client_settings.ini and adjusting the resolution to my resolution from within the txt and rebooting. Making sure D3DFullScreen and FullScreen are both "= false" in the client_settings ini. It still booted to a black screen with working audio. Tried moving the game from the working monitor do the non-working monitor after setting it to windowed. It still became black after being moved. Unplugging the second monitor from my computer and booting the game up with only one available display after repeating step 2. Still led to a blackscreen. Tried adding a RefreshRate entry underneath [Renderer] to the client_settings.ini and making sure it matched my primary monitor's refresh rate. It still led to a blackscreen when booted on the preferred monitor. Using CRU, even made it so that my monitor's resolution is the only available one on the list.SolvedZeDango1 month agoSeasoned Novice138Views1like6CommentsSwtor launch issue
Hi everyone. So I'm having some trouble launching SWTOR. Basically what happens is that when I type in my password the launcher simply closes after I press enter. I just installed windows 11 too and the game worked fine before. I saw that quite a few people were having this issue. I installed direct x, c++ and even tried making changes in the client_settings since it seems to have worked for some people. But so far none of it has worked in my case. I appreciate any help I can get with this.Solved134Views1like5Comments
Still cannot log into the game - “hangs” on the loading screen.
Hi guys, I raised a ticket earlier after being concerned about my account security. I still cannot log into my account to check it, so would appreciate it if someone could please check my account in the backend to ensure the account is secure. When I try to log in, I either receive a connection issue error (attached to my previous post linked above) or it continues onto the character loading screen and just hangs there. Everything was working fine before I visited a twitch account that could be fraudulent, which is why I am concerned about phishing and my account security. I did manage to log into my account on the SWTOR website and changed my password, but I am still concerned that I still cannot log onto any of my characters within the game. Please advise what I should do next or whether you can confirm the account is safe and has not been compromised. I have also raised a post in the SWTOR forums. Thanks.SolvedXenithNZ2 months agoNew Rookie75Views0likes7CommentsReceiving an error when trying to log on - possible account security breach
Hi there. I need help urgently as my account security could be at risk. I cannot log onto my account, nor can I log into the SWTOR forums. I have an authentication key attached to my account, but I still cannot log in successfully. I am concerned that my account has been compromised after visiting a twitch.tv account that seems to be setup for fraudulent activity and stealing SWTOR accounts. Can you please urgently contact me via email as I am located outside the United States. I have attached the error that I am receiving when I try to log in. I have checked the server status and my server is up and online. Please contact me as soon as possible as I am concerned about the security of my account. Thank you.SolvedXenithNZ2 months agoNew Rookie31Views0likes1CommentCannot get past log in screen
I can log into my account online, I can also log in at log in prompt. I click play.... Nothing happens. Eventually play is no long highlighted and I can click again. I have tried repairing, and uninstall / reinstall. Still have the same issue. I have a paid subscription. I am a returning player from 2023.SolvedHagerge2 months agoSeasoned Newcomer38Views0likes2CommentsCharacter got sent back and after got softlocked
He hadn't played for awhile and he logged back onto his sith warrior that had already done rise of the hutt cartel and was doing revans dlc but when he logged in he was at the interlude and after completing the interlude it tells him to talk to r-c92 but he cant. we think its because he already finished hutt cartel but we dont know what to do to fix it.SolvedBiasedDolphin372 months agoSeasoned Newcomer39Views0likes1CommentBought 180 day subscription from SWTOR.com - Not applied to account
Hi all, Account Name: FabioMatt I bought a 180 day subscription directly from SWTOR.com about 10 hours ago, and it has not been applied to my account, either in game or actually acknowledged in my account on the website. The payment history indicates that the payment was made though. Please help.SolvedFabioMatt2 months agoNew Novice118Views1like8CommentsI can't log in, due to old security keys
I used to play Swtor when the game started, at that time It was on origin and I had the collector edition with the physical security key. Now after a time I stopped playing the game and moved on with other games. Yet I've found myself of late wanting to play again. The issue is simple, Origin doesn't exist anymore, so I in the EA app I don't have the game, because it is actually not EA that provide it but Steam, and my key is long gone now. Sadly nothing work including reseting the password or anything else. I just seems to be in a hell hole and can't seems to be able to contact an efficient customer service. I'd like to be able to play again can someone help me?Solvedb20302d02e537c2e3 months agoSeasoned Newcomer86Views0likes3Comments
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