Temporary suspension in game
I received a temporary suspension in game, 1 week. However, I cannot log into the actual website to validate my subscription. Thank you for any help you can provide - it keeps just saying ERROR;Try Again Later. My subscription renewed as of Monday June 1st, 2026.Solved20Views0likes1CommentLegacy Account Age Verification Failure
I’ve been extremely frustrated and disappointed since last Thursday, when the new age verification brazilian law was implemented in SWTOR. From that moment on, I have been unable to access the game — not because I’m underage (I’m 31 years old), but because the verification process appears to be failing for older accounts like mine. My account is very old and was originally linked to an EA/EA Games account that no longer exists, and now the system simply doesn’t verify my age or allow me to proceed. As a result, I was instructed to contact support by email, but the only response I received was that this can only be resolved by telephone support. The problem is: I’m Brazilian, I don’t speak English, and I have no practical way to call international phone numbers — both because of the language barrier and because I cannot afford the cost of this type of call. Being forced into phone support in another language, for an issue caused by your account verification system, feels completely unfair. What makes this even worse is that I recently returned to the game and paid for a subscription. Now I’m locked out of a service I’m actively paying for, and I’m being bounced from one channel to another with delays and no real solution. This is extremely disrespectful to the customer and a very poor experience. I’m asking for a reasonable resolution through an accessible support channel (email or chat), including a way to complete age verification despite the legacy account issue. If that is not possible, then I would like compensation for the lost subscription time and/or a refund for the period I cannot access the game. Please escalate this issue and provide a solution that does not require an international phone call in English.Solved66vq1lmm2y6b1 day agoSeasoned Newcomer47Views0likes5CommentsLatest update broke my story progression.
I was at the end of the story, awaiting this latest update, to finish the last Era, and after the update, it only shows a trailer button, and no launch button, yet says to click launch to continue. Launcher says everything is fine, and the repair button is greyed out, stating no repairs are needed. How do I fix this, if the repair option is broken? Because clearly, everything is not working correctly.SolvedTiamoc752 days agoRising Rookie45Views0likes7Comments
Recovery email
Im coming back to the game after a year absence and i cant remember my password, so i do the normal thing and request for the reset and give my display name for the recovery email. It then states if the account exists then the email will be sent there. Ive used the same email for everything EA wise and ive been waiting 4 hours now and there is no recoevery email. so i guess i dont have all the stuff i purchased on that account anymore. Is there a way that i can contact support without being logged into the game or am i screwedSolved39Views0likes2CommentsHELP!!! ERROR CODE C2 ON MAC
I have been playing SWTOR on Mac the past week or so and suddenly today it won't launch. I don't use the Security Key and when I login it doesn't prompt me for a One Time Password. I tried deleting the user.reg file, didn't work. I tried uninstalling and reinstalling the beta Mac launcher and redownloading the game, didn't work. When I login the launcher everything looks normal until I click on Play. Quote This program encountered an internal error and will exit. Error Code: C2 There was a problem starting the game, please contact support for assistance. Invalid authentication token. The repair tool is greyed out. Anyone help me please?Solvedmatlillis9 days agoNewcomer29Views0likes1Comment
Game crashes after hitting play button.
Had it on Steam, deleted and installed standalone launcher now I'm back on Steam. No matter what version I have it will not generate a crash report. Game starts I can see the start up loading screen of Malus etc. but only for a second. It's done it before and a reset of the laptop would fix it, but not anymore. I've tried pretty much everything I can find. Including the clientsettings.ini fullscreen shenanigans.SolvedDredCthulhu011 days agoSeasoned Novice70Views0likes7Comments
T7-O1: Lost forever?
Hello, I am a Level 14 Jedi Knight on the quest 'Dark Temptations'. After dying (I got stuck and was looking up online for a solution while I got attacked), I chose to respawn to the nearest camp, subsequentially I noticed that my companion T7-O1 disappeared, and my Companion window (N key) is empty (all sub-menus are disabled). I tried to restart the game, but nothing changed. Have I triggered some sort of bug? Is there a way to fix this? ThanksSolvedD4rio12 days agoNew Rookie40Views0likes4CommentsJoin The Fight bundle not doing anything
I bought it, the purchase went through, its there in my account information, invoice and all, but when i open SWTOR there is nothing, no coins, no subscription, nothing. Whats the issue? Is it just processing?SolvedThighHighSamurai18 days agoRising Rookie56Views0likes1Comment
Log in problems
Hi everyone I bee away for 1-2 years from the game and I wanted to get back in but when I try to log in they tell me "One time password required" and that I will get it within 15 minutes but its been 30 and I haven't received anything any help?SolvedDef4ult_RK26 days agoSeasoned Newcomer97Views0likes2CommentsAsking me to verify my email, but telling me it is already verified.
I have just started playing the game again, decided I was enjoying it so decided to order a subscription. Go to log in after purchasing the subscription, and it asks me to verify my email address again. I click the link to send the email, get the email, click the link in the email and I get a page saying that there is an issue with my account or my email has already been verified. I end task the game, because it won't let me past the character screen without verifying my email address. Restart the game, only to have it ask me to verify my email again. I try again, get the same response, your email has already been verified and can't get past the character screen. It is now saying that I have sent too many verify email requests and that I can't do it any more. So, I've now subscribed to a game that I can't even play. To say that I'm a little ticked off about this is an understatement! Please help.SolvedZenQuyst27 days agoSeasoned Newcomer73Views0likes2CommentsAppeal: Goodwill review request
Hi everyone❤️! I’m a long-time active player and current 6-month subscriber. SWTOR is genuinely my favorite game 😊. I’m reaching out today hoping for a one-time review regarding some assets I lost a few years ago (Case #39737099). I was unfortunately given incorrect info by phone support at the time, which I’ve since learned about as other players with similar situations were successfully helped. I know the team is incredibly busy with the Legacy Reborn launch and the May 4th events, and I would be so grateful for any help. Thank you so much for your time and for everything you do for the players♥️! Best regards, Humble_champSolvedRollingRoller1 month agoNew Novice179Views0likes3Comments
I can't access Twi'lek race on legacy
So i bought Twi'lek legacy access with cc but it won't unlock when i try to create a new character, i'm more than lvl 10, my legacy is lvl 8 i tried everything but it just won't show like i haven't bought it... I bought another race too and this one worked, i don't know why the twi'lek one won't.SolvedKaiserSosei981 month agoSeasoned Novice82Views0likes3CommentsEmail connected to my account doesn't exist anymore
so thought id start the game back up after a break, so i decided to connect my account through steam since i havent done that before and well its easier than having them seperate i guess, but when i tried logging in after downloading its asking for a one time password, the trouble is the email connected to my account was hacked a few months ago and to completely cut off my information from getting anywhere i deleted the email in its entirety , theres absolutely no way i can get into that email anymore , what do i do ??Solved98Views0likes3Comments
Swtor "there's a problem with your account, check your email for instructions"
There is no email to check that I can see in my inbox. Up until maybe 4 to 5 hours ago I was playing swtor through steam fine. But now I'm suspended to my knowledge I haven't done anything to break ToS. So I'm confused and trying my best to troubleshoot while I wait for a response on my case. Has anyone else dealt with thos before? How did solve it?SolvedSpiritGaming5011 month agoSeasoned Newcomer118Views0likes7CommentsSwtor STEAM subscription not working
Bought a subscription on Steam, but its not activated in game. Accounts linked, send an email at SWTOR support but there was no answer (Email is send from adress used with my SWTOR account). SWTOR username is:KennethiJerry Can someone help?SolvedKennethiJerry2 months agoRising Novice107Views0likes2CommentsI can't log in (SWTOR Official launcher)
When I try to log into my account (it is newly made) I get an error message that says "The login service is currently unavailable. Details can be found on our Twitter account." but when I go to their Twitter account there is nothing about a server shutdown or anything like that. Any help would be greatly appreciated!Solvedi1tqbua4e7q92 months agoSeasoned Newcomer106Views0likes1Comment
Problem to get back authentificator 2FA key - Star Wars The Old Republic
Hello, I'm trying to get back to my old account, but i don't have the authentification code to log into my account anymore. When i go to Steam support, it's written i have to go on EA assistance, and when i go to EA, it's written i can contact Steam support. It looks like the QR code is not working, but right below it's also written i can be sent a code, and it's not working either. Can support show up in this topic, to help me solve that problem ? Regards, ValheriusSolvedValherius2 months agoRising Newcomer149Views0likes2CommentsEA account hacked! Can't buy CC or subscribe.
I return here once again seeking your help masters (my last discussion) Re: SWTOR error Subscription | EA Forums - 11026381 So, this time I wanted to buy some CC/subscribe, but before the payment an error message appear on the screen saying “there is an issue with your EA account”. Also saying that I can see my status on my SWTOR overview, I go there and turns out that there was another email ([edit: email address removed]) as my EA linked account. I went to my Gmail and found out that on September 24, 2025, I received an email saying “the email address linked to your EA account was deleted”, it was on Spam… Then I tried to log in with my Gmail and password, couldn't do it (Apparently it no longer exist), so I tried Google log in, I ended up creating a new account (this one). Somehow I need to revert that change of email address and get back my EA account, or maybe I link a new EA account to my SWTOR (I don't know how to do that, or If it's possible). Anyway, I would really appreciate it if someone could help me figure this one out. P.S. Sorry for my bad englishSolved6hu0s84ommw92 months agoRising Novice131Views0likes4Comments
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