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Need help.
Okay, so if you saw my previous post, I asked how to unlink my EA and PSN account from a disabled email. The response is that I need to contact an EA Help Advisor for assistance. Which I know, but I don't know how to do this process as I try but it doesn't seem to work. Can anyone who has experienced this or someone from EA, talk me through the process in detail, so I can contact with an EA Help Advisor to resolve this issue? Here's a screenshot of what the context is, for those who are confused:Solved106Views1like8CommentsDisabled EA email account
Hey y'all! I didn't know where to post this, but here. So, I finally got Split Fiction for the PS5, as I've been wanting to play it for a while. However, when I tried to link my PSN account to my EA account, it wouldn't. It wasn't until I discovered that my account is linked to another email, but it's a disabled email. I tried to contact EA for a case, but I don't know how. Can anyone help me, please, with this situation?Solved86Views1like2Comments
Ongoing Issue - Error Code 104-40010000 (Game Session Unavailable)
Since yesterday, I have been experiencing persistent issues connecting to a game session, encountering the error code 104-40010000. I am located in Brazil and have been attempting to play from Xbox with players on PC, but the system consistently reports that the session is unavailable. This issue is preventing normal gameplay and significantly impacting the user experience. I kindly request that EA investigate and resolve this matter as soon as possible.SolvedMarcoTVale25 days agoSeasoned Newcomer666Views4likes7CommentsSplit Faction shows demo version only when using Steam Family Sharing
Hi EA Community Manager, I’m facing an issue with Steam’s Family Sharing feature and need some guidance regarding the game Split Faction. I purchased the full version of Split Faction on Steam and enabled Family Sharing to share the game with my sister. She successfully downloaded it on her system through my library. However, instead of accessing the full game, she’s only able to launch a limited version that appears to be a demo or "friend’s copy." Despite the full game being installed via Family Sharing, she doesn’t have full access to the features/content that I do as the purchaser. Is this a known issue with Split Faction or EA games in general when using Steam Family Sharing? Are there any restrictions in place, or a fix that might help us resolve this? Would appreciate any insights or help from the community or support team. Thank you!Solvedkingmohajm2 months agoSeasoned Newcomer140Views0likes3Comments- KSA99902 months agoNewcomer18Views0likes1Comment
Split Fiction Error Code: 108-0 or 108-3 on PS5
Hey guys, I can’t play Split Fiction with my friend together. We both play on Ps5 and both of us have the game. We try to play the game since release and till this day were not able to do so. We can load into the game and see the first scenes where the two arrive and also when Mio comes into the other's world. From there we come to the purple loading screen and one of us is then kicked. We don't know which of us because it says both for me and my friend that the other player has left the session. We get the same Error code over and over again and it’s really frustrating. The error code is: 108-3 or 108-0. We‘ve tried so many things like restart the game, restart the ps5, link and unlink our EA Accounts, delete the Game or play with the friends pass. We don’t know what to do from here so I hope you guys can help me fix this.Solvedxuliaxx2 months agoSeasoned Newcomer2KViews4likes15Comments
Split fiction, Chapter Factory Entrance, Moving Box/Container Puzzle BUG
This problem was earlier descriebed in the discussion "Factory Entrance? mismatching timing". We have already updated the entire Window system, graphic drivers, verified the game integrity on Steam, turn off any unnecessary tabs/programs on task manager. We’re trying to play on weekdays, going to other levels and started the chapter from the beginning, but the issue has not been solved. On the other levels and puzzles everything is perfect, but when it comes to moving boxes we're stuck again and out of sync. When I explode the grenade near the blue field, my friend can not get through and jump because she does not see the hole. Please help us if possible. We were looking forward to play this game but the adventure stopped.Solved254Views0likes3CommentsShuts down PS5 randomly
Same issue as many others have reported. Downloaded game, played on local, shutdown PS5 without warning in about an hour. Dragon Age does this too. Both EA games. Saw reports of others as well. Not sure if it is a coincidence, but this seems to be a game/company issue. Not a console issue. No other games I've played have this issue. All normal "fixes" attempted. PS5 is clean and well vented. Scared to play any other EA games until these fixes are actually done as I don't want to risk actually damaging my console.Solved46Views0likes1CommentBug in Split Function Chapter 3
After the Guard, get into a cage inside the factory then slide down and bug happened.SolvedKarouShi022 months agoSeasoned Newcomer35Views0likes3CommentsMecha "Oveerseer" cutscene bug
Me and my friend have both been playing on steam and he saw the cutscene here while I didn't. I had to reset from the most recent check point for us to sync back up. Full video of the problem here, roughly 4 mins long. My specs are 3700x, 32GB of memory, RTX 4070 with 8GB of GDDR5 VRAM https://youtu.be/P9STLWdfjooSolvedmj6xs3smawh92 months agoSeasoned Newcomer37Views0likes3Comments
Unravel - YouTube Copyright Strike
Hello! I have uploaded a non-commentary deathless run of Unravel. Now, 14 months later I received a copyright strike from someone with a "@gmail.com" email address and a non-real name for one of the videos. As far as I know, EA allows gameplay of their games according to their ToS. Is anyone able to help regarding the YouTube legal counter notification for this? Thanks!Solvedkruvik2 months agoSeasoned Newcomer54Views0likes3Comments
Bug On Pinball Level
ran into this. he was able to reset himself by rolling all the way to the end of the mechanism object on the left.Solvedhoneyrave2 months agoRising Newcomer24Views0likes1Comment
Immortals of Aveum stuck on "Logging In" screen via Steam
Hi, I just bought this game through Steam, and this is as far as I can get when loading; I end up having to alt+f4 to exit out of it. I checked these locations: C:\ProgramData\EA Core C:\ProgramData\EA Desktop C:\ProgramData\EA Logs C:\ProgramData\Electronic Arts C:\ProgramData\Origin C:\Users\119\AppData\Local\EAConnect_microsoft C:\Users\119\AppData\Local\EACrashReporter C:\Users\119\AppData\Local\EADesktop C:\Users\119\AppData\Local\EALaunchHelper C:\Users\119\AppData\Local\Electronic Arts C:\Users\119\AppData\Local\Origin C:\Users\119\AppData\Roaming\Electronic Arts I only saw 2 files that were modified around the time I tried running the game: C:\ProgramData\EA Desktop\machine.ini C:\Users\119\AppData\Roaming\Electronic Arts\5584726793811525203\0\eadp-sdk\persistence\PROD\eadp.director Other than those 2, it doesn't seem that the EA App recognizes the game at all.SolvedGWARslave1192 months agoRising Rookie83Views0likes6CommentsFactory Entrance: mismatched timing
At Factory Entrance, specifically, we were moving boxes through red screens and exploding the blue screen so Mia could jump through the hole. The problem is what I saw on my screen didn't match to what happened on my friend's screen. On Mia's screen, explosion was delayed at least 3 seconds compared to Zoe's. From my friend's screen, I was able to jump when the hole opens but somehow it didnt let me go through the hole. From mine, nothing exploded and the hole wasnt even there and I tried to jump when she told me to. Nothing worked. We switched roles and we could see what happened to our characters. We updated everything even our graphics. Nothing worked!!!!!!!Solvedthaonhijs2 months agoSeasoned Novice90Views1like7CommentsMismatch timing at Factory Entrance: moving box puzzle
Hello, I and my friend played online through friend pass. We had issue with the moving box puzzle. The timing of the box for Mio is way faster than for Zoe. And when Zoe made the blue door on Mio’s side opened, Mio couldn’t jump through it (at this point Mio screen still showed that the blue door is not opened). Please help us resolve this bug otherwise we couldn’t move forward with this gameSolvedNinbosua2 months agoRising Newcomer22Views0likes1Comment
Epic Games Achievements Not Granting
I have problem with Split Fiction achievements. I bought this game on Epic Games and already finish the game Im about to go full achievements collection but all 10 achievements i already completed dont go to epic games i have everything linked right so idk where is the problemSolved44Views0likes1Comment
New Update 247GB on Steam?
The new update that came out an hour ago is 247GB on steam for some players, including my brother. he cant update as steam says he doesn't have enough free disk space and therefore, we cant continue playing. please fix.Solvedmjsh63 months agoRising Newcomer75Views0likes4Comments
Solutions: Split Fiction not starting: Some hints
At first, the game would not start at all on my PC and show no error message. I could see the actual error by starting the game binary directly (not via steam). On my PC at: "C:\Program Files (x86)\Steam\steamapps\common\Split Fiction\Split\Binaries\Win64\SplitFiction.exe" My error message was about the resampleDMO.DLL not being found. The solution for me was to install the missing "Windows Media Pack" via Windows Optional Features. Another problem seems to have the same behavior which I found on this forum: In short: The AVX CPU feature not being enabled in the BIOS. Hope this helps somebody.Solved432Views0likes1Comment