Recent Discussions
I would like a refund
Hello there! I wanted to ask for a refund. I accidentally bought the daily jawa offer from the shop, the 1600 crystals one. I did not mean to even touch it but somehow it happened, there Is not even a single thing i have a use for in that package, i was going to spend the crystals on relic materials. I was wondering if you guys could remove the gear and the Omega materials from muy account, and return the 1600 crystals back to my account. Those crystals were paid for, as they are the ones that came with the hyperdrive bundle and it would not be very nice if i just lost them to a mistake of my phone. I did not take a screenshot of the things that came in the bundle because i tried to close everything fast out of desperation, i do have proof of the purchase because as you can see on the screenshot, the offer does not appear anymore. I hope this can be fixed. Thank you for your time.EloyTorrnado2 hours agoNewcomer10Views0likes0CommentsBought LSB for Jabba and Tusken and got Crystals instead!
Dear CapitalGames, Yesterday i bought the LSB for Jabba and Tusken. After saying that the purchase is in work i got a message in my inbox saying there was an error. Instead of my LSBs thast ur normally get instand i got Crystals. Please CG give me what i payed for and not some stupid Crystals.97Views0likes9CommentsMissing Grand Inquisitor Shards
Product: Star Wars: Galaxy of Heroes Platform: Android Phone What type of device are you experiencing the issue with? All OS Version 13 Ally Code: (Find it here: http://bit.ly/AllyCode ) 233-545-982 What type of issue do you have? Missing Rewards How often does the bug occur? Every time (100%) Summarize your bug The game got this error that read "An error has occurred that requires restarting the game[.....]" as I killed General Kenobi at the end of the final tier. I clicked Restart as that is the only option and it reloaded the game and marked the event as complete but didn't give the shards for the final Tier. Steps: How can we find the bug ourselves? Connection Type Mobile Please select your region South America Country Brazil So the game got this error as I killed General Kenobi at the end of the final tier. I clicked Restart as that is the only option and it reloaded the game and marked the event as complete but didn't give the shards for the final Tier. I did try force quit and relaunched the game. No change I also replayed the last tier. Beating it again did not give shards either.4030110140c356d021 hours agoSeasoned Newcomer22Views0likes0CommentsLinking my EA account
I am trying to connect my galaxy of heroes account to my ea account and every time I try it says the birthday I put in galaxy of heroes and the birthday I have on my ea account don’t match. I’ve tried changing it on my ea account but it gives me the same message every time. Does anyone know how to or if you can change the birthday your galaxy of heroes account?SolvedUltronClone21 hours agoSeasoned Newcomer51Views1like3CommentsDid not receive my Apple gift card rewards
I bought the $25 and $50 Apple gift cards from target for the rewards. The $25 rewards got redeemed and showed up in my acc in ~5 mins. I redeemed the $50 card “redeemed my special gift” and one in game day later I’ve still haven’t received it. I’ve deleted the app and reinstalled, I’ve restarted my phone, I waited until the next day. Idk what else to try but I’d really like to get my rewards. Ally Code: 281-835-124jaxsuperstar00721 hours agoNew Traveler330Views5likes23CommentsGame freezing
I've been having more game freezing lately. Latest wrecked a TW battle when the enemy Boba got stuck and wouldn't take a turn. Strong signal, strong phone, issue isn't on my end. Why can't CG I've a better experience given all the money they make.Presaria712 days agoSeasoned Veteran8Views0likes0CommentsGrand Arena is not registering my battles
This has happened to me on 3 different occasions. In a battle, and if the timer runs, you will not get the participation or kill points. I sent a message and customer service kept saying there is no proof that I participated even though I showed screenshots.Jbskinner132 days agoSeasoned Newcomer23Views0likes2CommentsDid not recieved any content when buying Depa Billaba Bundle 2
I bought the "Depa Billaba Bundle 2" but I did not recieved any content in the bundle. The transaction has been completed from the bank. Anyone else having this problem? What can I do to get the content or the money back? Best Regards,kaarlesjo2 days agoSeasoned Newcomer64Views0likes3Commentsaccount being banned when I log in through Google, but I can log in through EA.
I get a message about account ban when logging in via Google, but I can log in via EA the problem did not appear immediately, but after multiple attempts to log in via Google during recent problems with logging in. ally code 559-625-922, EA mav1212liza (1f0281973af2e8b5) Nick warrior. Thank you, I hope you can help me solve the problem. You are the best team, thanks guys.48Views0likes2Comments- swgohkabuqinuo4 days agoRising Novice81Views2likes5Comments
Webstore
Having issues logging into the webstore. It is saying to go in game and connect EA coonect. But when im in game its already connected. I even tried disconnecting and reconnecting andbit still wont log in. Is there issues on Google end?Gemini67774 days agoSeasoned Traveler30Views0likes0CommentsError Message When Trying to Buy the $29.99 Pack for Depa Billaba
I have been trying to purchase the $29.99 shard pack for Depa Billaba on the webstore but I keep getting an error message every time I click purchase. The pack disappears from the store and then re-appears about 15 minutes later, only for the same error to occur when trying to make the purchase. The transaction was never completed. I haven't yet been charged & I have not received the contents of the pack. Only the error message. I would like to purchase this shard pack but am not sure what else I can do. Thank you in advance for your helpjc5244 days agoNew Traveler93Views4likes7CommentsMissing Depa Billaba shards
Payment has been completed。 I haven't received the shards , make me Depa Billaba can't 6* 391-852-317Solvedswgohkabuqinuo4 days agoRising Novice22Views0likes1Comment