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Trench LSB purchase did not show up In game
I have purchased the Admiral Trench LSB a little over 4 hours ago through the Webstore, and it hasn't shown up in game. I have attempted to contact support through the help chat, and have received almost no communication. I hope there is a way to fix this. Ally code: 564-394-719 Order Number: 1009433945951One step ahead: take 10 bonus turns doesn’t seem to work.
I’ve tried it plenty of times using characters that give another character a bonus attack like Windu and Sendulla, as well as with characters that do Assist. However, no matter what I do the counter for One step ahead stays at 0. Could it be broken? Many thanks! P.s.: it is Conquest sector 1 at Easy.Welcome to the STAR WARS™: Galaxy of Heroes Bug Report Board on EA Forums!
Hello Holotable Heroes! We now have a dedicated bug report section that can be found HERE. Please go there to submit any potential bug you may have encountered in our amazing game. For more details please read this post: Welcome to the STAR WARS™: Galaxy of Heroes Bug Report Board on EA Forums!GAC bug cost me the round!
I was playing Leia VS SLKR and I killed everyone except SLKR, then the game froze down, my buttons dissapeared, auto didn't work, and even after the timer ran out the battle didn't end! So I had to restart the app and the whole SLKR team is there!! I have video proof, and I demand this issue being addressed, and my ranking being credited with a win! This is getting ridiculous, the game play is getting worse and worse. How do I get in touch with costumer support over this issue? I'm not farming DCs and buying passes so I can lose in GAC due to glitches! GAC is the main source of crystal income, so I'm expecting this to be resolved. Like I said I have videos showing the timer at 00:00 and SLKR is just standing there in ultimate form and nothing happens. Fix the game and credit me my win! Edit: Nevermind I still WON. Luckily my opponent didn't bother to attack until the last half hour and ran out of time. It was still a super annoying experience!...Lost account
Hello EA Support Team I am requesting assistance in recovering my "Star Wars: Galaxy of Heroes" account. I lost access to it in January 2025. My friends in the game noticed that my nickname was changed, which leads me to believe my account was compromised. Could you please let me know what information I need to provide to verify my identity and regain access to my account? Thank you for your help. I look forward to your response.Did not receive Kyber Light Speed Token after purchase
I just purchased the KYBER LEGACY HEROES Light Speed Token on the Webstore, and my purchase did not arrive in my inbox. I didn’t even receive crystals. I would like to receive the token or a refund for my purchase. Any help would be appreciated, Thank you. Order number: 1006154107219 Ally code: 631-726-177Bought a Galactic Advancement Kit and received crystals
Hello, I purchased this on December 28th. I selected the zetas on both tiers and the mod materials. When I purchased it the game crashed and when I logged back in I received an email stating that there was an issue processing your purchase and we credited your account as best we could. I was sent 3891 crystals. I have not claimed them and reached out to in game support and was told there was nothing that could be done. Ally code is 668-446=242. Player ID is attached in screenshot.iPhone 17 Pro Max - IOS 26.0.1 - Random lockups
I used to have this issue on my old iPhone but it still happens on my new phone. I have the new iPhone 17 Pro Max on the most recent IOS version. When I am on a call the game loads fine and I can move around the main screen. However, as soon as I start clicking on things, the game locks up randomly. For example, I can enter Guild Battles and the map comes up but then I can't click on anything and I have to restart the game. Sometimes I can click on a planet but then the game locks up. This never happens when I am not on a call. Only when I am on a call.
I haven't recieved the BKM LSB after a week
Hello, I bought the Bo Katan Mandalor light speed bundle from the in game shop nearly a week ago and I have not recieved any of the items or characters that I should have gotten for my 40 dollar purchase! I have tried reaching out through in game support but I have been left unanswered for several days now. I have done everything to try and get it back: restore purchases, reset my game, check the inbox over and over again, and talked to support, but nothing has happened and I just want my items at this point. I have also confirmed the the transaction was completed via virtual receipt, as well as the fact that I don't have the option to try and buy it again in the in game store. Is there any way I can get the stuff I paid for.Mark VI Not Getting 50 Stacks As 2nd Reinforcement
The past 2 days in Fleet Arena, my Mark IV Interceptor has not received 50 Devouring Swarm stacks needed to instakill as a 2nd Reinforcement from Leviathan (it is only getting 40). Is anyone else having this issue. It is hurting me in fleet arena against Executor. Is anyone else having this issue?
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