Recent Discussions
LS Bundle missing from stores after payment failure
I attempted to purchase the Inquisitors Lightspeed Bundle a couple days ago, but the webstore timed out when returning from PayPal. After chatting with EA Help, they asked me to wait 24-48hrs for the order to completely fail, and the hope was that the item would show back up in my in-game or webstore so I could retry the purchase. Unfortunately, that didn't happen by the 48hr mark. I reached back out to EA support, and we tried to troubleshoot things a bit, but none of it has worked. Checking the forums here, it seems that others have had similar issues. Things that I've tried: * Waiting "24-48 hours". * Clicking the "Restore Purchases" button in-game then restarting the client, on two separate devices. * Uninstalling and reinstalling the game on my device. So, is there a way to have the Inquisitors Lightspeed Bundle reset by Capital Games, such that it will appear in either my webstore or the in-game store, such that I can retry my purchase? Ally Code: 894-676-361
I got triple charged for the conquest pass plus
I went to buy it off the webstore and it said the purchase could not be completed please try again so i did and then it said it again so i restarted the browser and i opened it again and it says i have the conquest pass. So i opened my game i got the conquest pass and then it just gave me 4k gems which is no where near the value its charged me for if i even wanted the gems. I tried going to ea and they send me to capital games which sends me back to ea and there hopefully someone can help me here or help me find someone who can help i just lost 90$ I also didnt get any coaxium for the kessl run so im being royally screwed atm
Coaxium and Game Pass+ not awarded
Hello, today i bought CQ Pass + via EA Store and order was not sended to my account in the game and coaxium was not added at my webstore account as well. Can you please look at this issue? I send in attachment screen with my order number - 1005066868002. My ally code in the game: 365-162-814 Thank you for your help.Game error after completing the fight
Hello for a few days after I make regardless of what battle, whether in the arena, whether in a raid in a guild or some ordinary solo for energy after I beat everyone, there is no inscription Victor, only the game is standing still. I had the same during Journey, you can see SS in my previous post How it looked and the same thing happens here. To be able to continue to play, I have to go out and go into the game again, it is terribly frustratinCan't Connect to Webstore or PC
I have been using the PC client to play and logging into the web store for 6 months and haven't had any issues. The other day when I went to log into the PC client it asked me to connect my account to proceed. I looked at my account on my phone and it said it was connected. I tried to log into the web store and it asked to send me a code. When I enter the code it just loops back to request a code to be emailed to me. I tried disconnecting my account and then re-connecting and that hasn't helped. Any idea what's happening?
