Forum Widgets
ban problem
greetings. i appear to be one of those who've been banned without explanation. no penalties listed, no explanaition emails received. wrote several appeals and finally received an answer that they can't help me. and that i should apply to cg_lucifersdaddy here. but the link i was given doesn't work. could anybody please explain me what to do. ally code 534155183 thank you.Is there anything else to be done when a ban appeal isn't progressing
I've appealed my ban which is said to have been for "repeat offenses" despite not being told what the offense or offenses were, and gotten no progress or response. My account is multiple years old and I really don't want to not be able to play the game because my ban isn't being given enough attention. I imagine the staff are crazy overworked right now because the holidays, but it's been like a week, and I don't want this to become permanent because the appeal system is so one sided, and potentially run by robots. Thank you for your time. Ally code: 564233828PC client freezes in GAC
Hi, my PC client has frozen in the exact same way each of the last two GAC rounds. I can enter the grand arena, but the game hangs the moment I try to select a zone. This happens no matter which zone I select in both my own and my opponents zone. I have not noticed any other issue with gaming via the PC client (now or ever). I was able to access the game mode via mobile, but then what is the point of this app? I will try to report the bug, just wondering if anyone else has encountered and solved the issue somehow.
Possible Ban Bug
I've seen multiple reports of players getting banned for completing Tier 3 of Colliseum while around the level 30 Unit level. I don't know what detection system CG is using for this, other then having an over tuned benchmark system that may be automatically banning players they thinking are getting scores they shouldn't be. Both players I'm aware of that recieved bans, did so at the same stage. Tier 3 completion. And beginning stage four. CG may need to look into this as it's a stage of Colliseum many F2P players are starting to cross into.Have not received Datacrons
Great job removing 26 lvl 6 and higher datacrons from my account. TERRIBLE JOB in not providing and of the replacement datacrons or compensation. So much for Any players who invested in this Datacron will have theirs set to level 5 and receive the Datacron currencies used to upgrade in their inbox YOU FAILED to execute on this part of your forum post. I am missing 26 lvl 5 datacrons and the currency. Ally code: 135-197-825The appeal system is not working, please help
I have NEVER cheated in this game and yet my multiple year account has been banned. When I try to use the appeal system through the "contact us" button when I try to load up the game, I go through the process and provide as much information as I have, but get no response or unban. How can I be banned for "repeat offenses" when I don't cheat, and haven't even to my knowledge received any message prior to this point about a warning of breached behavior? I'm hoping this is a system error with robots/ai or whatever, and that a real human can resolve this. I saw reports of other people being banned incorrectly recently on the forums, so this might not be an isolated incident. Ally code:564233828Still haven’t had my datacrons reset or received any compensation
As the title says I am still waiting on my datacrons to be reset and waiting for the compensation. Before the update I spent money and resources on rerolls to get the datacrons that I wanted and now I stuck with nothing while I wait for compensation Ally code 466-164-194
Community Highlights
- EA_David2 years ago
Community Admin
- EA_Lanna7 years ago
Community Manager
Featured Places
Star Wars: Galaxy of Heroes
Discuss Star Wars: Galaxy of Heroes! Share guides, learn about events, find guild members, and get technical help.SWGOH Game Info Hub
Read the latest patch notes for Star Wars: Galaxy of Heroes and announcements from the community team.SWGOH General Discussion
Discuss and share your feedback on Star Wars: Galaxy of Heroes with fellow players.SWGOH Technical Issues
Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.SWGOH Strategy & Tips
Share guides, tips, and tricks for Star Wars: Galaxy of Heroes, discuss Arena strats, and help new players get started.SWGOH Guild Recruitment
Talk about player guilds in Star Wars: Galaxy of Heroes and find new members for your guild.SWGOH Bug Reports
Report bugs in Star Wars: Galaxy of Heroes and see what other players are talking about.
