Recent Discussions
Territory Battle Rewards
Hello, I am trying to resolve an issue with the most recent Territory Battle reward distribution. I have messaged through the EA Help in-game option and they are no assistance at all. Issue: I was not able to claim my Territory Battle rewards. Details: I play two accounts in SWGOH. My main account was in a guild that decided to go through a merger. I decided that I did not want to be apart of it so I talked with my former guild where my alt account was still at, and we worked in out to shuffle around the accounts after the Territory Battle event was over and rewards were claimed. I was on my way back home from an out of state trip at the time when TB ended and unable to claim the rewards for the event right away when they were sent out. For my main this was no issue as I was able to log on later that night, claim my rewards and leave the guild I was in to rejoin my old guild. For my alt however, one of the guild officers got a little trigger happy and removed my alt from the guild after rewards were sent out. He believed that since rewards were sent, that this was a safe action and would make things easier for me whenever I logged on, and make for a smoother transition. However I was not able to claim my rewards. This is a major setback for my account as this was the TB that would unlock Reva (3rd Sister) for my account as well as missing out on the event currencies, gear and crystals that I should have received. I participated in every phase of the event, was apart of the guild during the time that rewards were sent out and so I should be fairly compensated for these rewards. I have had lackluster responses from the EA Help team using the in-game messaging system. And I am being told that I need to be apart of the guild I started with in order to receive rewards. Well, now I am. I have rejoined the guild on that account. I would like my rewards sent. I know that the data and technology exist to make this happen. And all I am asking for is for what I should have receieved. So far I have experienced poor customer service and a lack of empathy to the situation. This is an easy fix that has been made more frustrating and difficult from the way it is being handled. It is not right, or proper, for my account to be punished by not receiving rewards from an event that I fully participated in just because someone else made a mistake. The guild received rewards according to my effort. So why can my account also not reap those rewards? It makes zero sense.
EA Link account
Hello, so ive been playing the game on both mobile and pc version for about a year now, now recently something happened and it logged me out of the ea app, when i tried to link it back it only worked for the WebStore, not the pc client so now whenever i wanna play on the pc client it asks if im a mobile player, if i tick yes, it just boots me back and asks me again, even though i am linked on my phone. What can I do? I just need to link it to my ea pc client and that’s it ally code : 278 - 695 - 537Relic didn't upgrade
Good morrow, on monday, early tuesday, I was playing star wars galaxy of heroes and was trying to unlock bocatan mandor in solo journeys, battle for Mandalore, the pirate and I attempted Paz Viszla relic 7 and was not having much luck, so I decided because he's a tank just to go ahead Race him to relic level eight. I did this and tried to play again. But what happened was the materials were taken, but the relic wasn't raised and I finally realized it and reached out to I need to help form on the game. I swear I spoke to 12 different people and uh, a couple of them would try to help, but then I'd get someone different. And they didn't care, and they would tell me to go to the forums, or learn how to beat it for the relic 7. It wouldn't bother me if I didn't spend so much money and time upgrading these characters and playing the game. One guy even told me that I upgraded him from relic 6 to relic 7 to which I replied, that's not possible.Or I wouldn't even have been able to play the event because everyone had to be at a relic seven. Is there any ea help form that I can reach out to that?Will actually help me? I felt like some of the guys didn't even yeah, play the game or understand what I was trying to say. I've been dealing with this since Tuesday. And i'm finally fed up with trying to explain to each person what happened and then have them blow me off and pass me to the next person. Has this ever happened to anyone else?And how did you go about fixing it. Thank you to anyone that responds.I appreciate the help.Cant do any actions in GAC match
Hello, I just launched a Wampa vs GG (B2, B1, Nute and Magna) no DTC. I tool out Magna then GG should have take his bonus turn but he didnt and the bot did not play a single move. I tried to target each one of the ennemy, put auto, auto basic but it didnt work. So the timer ran out and I lost my battle and I will loose my GAC round because of this. This is very frustrating that a known bug still exists..Bug after a let the timer run in GAC
In GAC, I let the timer run out after eliminating 4 characters from the completely overpowered SLKR squad, but all the enemies reappeared for the second battle. It's impossible to beat this team — it's way too strong with the datacron. The battle was lost before I could even play it. Please refund meDaily quests can't be claimed in last 5 minutes?
I quickly finished my last 4 dailies with about 5 minutes before the reset, but got an error saying my daily quests had reset, even though in the attached screenshot you can see the timer in the upper left with 3 minutes and 33 seconds remaining until reset.
another glitch where you lose the buttons
CG cant fix the game so it works right. then after time ont the game did not register barris as dead so they are back to full team. again this crap game. i am used to the whole cere special 2 on invulnerable will lock the game up but this is getting bad. form **bleep** poor drey cron and everything elseMissing Ithano shards, can anyone assist
I'm a GL in my guild, one of our officers did the initial unlock for Ithano, never got the 55 shards and could not replay the event, as such they missed any additional "free" shards for being behind, a ticket was raised the day of his release but no replies, any way to get this looked at that, anyone had success with this sort of thing?New Bad Batch raid mechanic glitches
I've noticed a couple of things: Marked enemies stealth instead of becoming marked. I searched through the raid descriptions for different factions, and never saw this as an intended mechanic. This tweak completely nerfs BB, as their attacks buff based on hitting a marked enemy. When Hunter uses his "This will Hurt" ability, it resets the target practice stacks on all BB members. It does not do this in other game modes, and didn't do this prior to the nerf update, so I believe this is also an unintended consequence. The attack still targets the last enemy damaged primarily, so I don't believe it's supposed to resent the stacks of target practice. These two mechanics greatly handicap the new BB from performing at a decent level in the raid. You nearly have to just use basic abilities and hope for the best. Many in my guild have either stopped farming them, or become very frustrated with their investment in this team due to the extreme nerf they received. I believe these were unintended "glitches" more than actual intended nerfs. Please fix these in your next update! Thank you.Received crystals instead of Quiggold shards twice
I tried to buy Quiggold pack (the one with 30 shards, 5 omicron etc.) Website wouldn't load after first purchase, so I reloaded and tried second time, then got message that it went through. Opened the game and saw that I received crystals twice instead and I still didn't receive any shards Order confirm: https://view.e.ea.com/?qs=3fbf1e09234f2e96218977bd3e36d7960c945ac4210074de9eda8d7403d4ba0f6852b9512135ae4e807f2e0ac837ea172795e4ca96e9f543b1fb7acfbdc64cf06ad4f0ceaae5aecc073943391c02888cfc8b1ce173301ab7Game slow, glitches after update
After the last update the app is running super slow and some items glitch. Unable to purchase items. Im connect to wifi with full bars and the game downloaded the update. I tried uninstalling and it did nothing. I clear the cache and no change. This making the game darn near impossible to do anythingStill cannot get in game.
I have cleared cache a million times that does nothing. Whatever you did in the recent patch undo it. I've never had an issue getting in game since last update. No error message. I have everything updated on my phone. And closing the replies before I could respond is not surprising.Lost 25 shards of quiggle as well as 3 x 1299 crystals
Bought the 12 card pull and was at 69/85. Didn't have enough crystals to buy more pulls so bought a vault. Then bought 3 single card pulls and got enough to go 88/85. Went to promote him to 6 star and the game said it failed to promote. Did all the force close, restart phone, etc and when logging back in, now I'm at 63/85 and missing the crystals I spent on the 3 x 1299 pulls. Communicating with EA but they are clueless. Any help @meatheadQuiggold Marquee event - finished tier 1, app crashed, no shards received
As I completed tier 1 of the event the app crashed. I restarted and the tier is completed, as well as related quests, but no shards awarded so I can’t unlock Quiggold and complete other tiers. I’ve force quit and restarted the app, tried restore purchase just in case, and raised a ticket with EA help. CG_Meathead Appreciate any further assistance you can give, ally code 467-887-633
