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Episode quest error in text?
Was working on episode quests trying to complete the quest that says complete 5 mod challenges. I did 5 mod challenges but it didn't complete the episode quest. I ended up having to do 10 mod battles to complete the quest. Please see attached screenshot from my account. Ally code 656-354-347Character pack purchase error
I purchased the 100 character shard pack (shortly after purchasing the 30 pack) when I got an error message. It popped up quickly then crashed the game. When I logged back in, I had 11,500 crystals and no character shards. Do I need to have my CC company decline payment so I can make the purchase again? Crystals are a nice gesture, but won't get me 100 character shards. Thanks!money lost but no Episode pass
I have tried to buy the episode pass from the webstore around 10 times now, 5 of which have behaved as if they were working and money is now pending to be taken off my card yet i haven't recieved the episode pass, is their any way i can get my money back or at the bare minimum get the episode pass. my ally code is 272-735-133 thank you if anything can be sorted out.Didn't receive the 30 major Partagaz shards
I purchased the $29.99 bundle in the swgoh webstore, 30 Partagaz shards and 5 omicron mats. I had yet to activate Partagaz in game when I made the purchase in the webstore. Unfortunately I clicked the inbox notification so quick I didn't notice what the delivery showed. But looking in game it definitely seems I didn't receive the 30 character shards, although I think I did get the omi mats. Ally code: 622-821-532Purchased Episode Pass - no rewards!
Hey! I purchased the episode pass like last week, and haven’t received anything for it! I’ve been talking to tech support from the minute I didn’t get rewards and haven’t gotten any progress unfortunately. Anyone else had a similar issue? Any admins on here that could help me out? I’ve shown transactions and apple receipts and still no luck. Would love to get this resolved as the pass ends in a few days. sorry if this is the wrong forum!Missing Shard Dark Revan
1 year ago on Christmas Day, I bought two packs: one that allowed me to unlock Revan and another that allowed me to unlock Dark Revan. When I finished the Revan Jedi event, I had no problem, but when I finished Dark Revan’s, I was surprised to see that I was missing shards. So I decided to contact you, but unfortunately, I received no answer except one that I had unfortunately not seen, and since that time, I have tried again and again. My ally code is: 954-174-128Battle stoped
The battle had just started and at minute 3:07 the battle was blocked. It was the rival's turn and nothing happened. Then I decided to leave the battle and lose it because of the game's programming, I don't know about the rival, but what I would like is for such errors to not happen again. My rival's name was Gnomie, ally code 959323146. Thank you
Subject: Missing 6-dot Mods after character unequip/transfer
Hello, I am reporting a technical issue regarding the disappearance of 6 top-tier (6-dot) mods. Event details: Date: April 6, 2026 Time: Around 13:00 (GMT+3 / Your local time zone) Issue: I was transferring mods between characters, and during the process, 6 of my 6-dot mods completely disappeared from my inventory. They are neither on the target character nor in the general mod storage. Requested action: Please investigate my account logs for this period and restore the missing 6-dot mods. Thank you for your assistance. Ally Code: 187-855-392] Player ID: e-B-sEiiTSicpf0l_HoynwGame crashed while claiming TW rewards
Hello, game got stuck on the circle progress graphics then crashed with contact us/restart dialog box while claiming TW rewards from the inbox (right after TW end). Looks like I lost the rewards (win, 380M tier). Please assist, hopefully there is a way to credit my account with this. thank youLightspeed token gone
I earned level 50 of the episode track and got the Bronzium lightspeed tank relic 1 booster to automatically upgrade a character of my choice. I was going to use the upgrade and redeem it. However, I was pulled away from the game before I could apply the upgrade and I thought I could return to the game later to apply it. When I returned to the game later, the upgrade was gone. When I looked for it, the upgrade to relic 1 no longer showed up in my inventory as it didn't exist now. Can I get this relic 1 upgrade back? Has this happened to anyone? Thanks!
New label calendar issue
I recently reinstalled the game and when loading I get a new calendar that just keeps loading and never actually loads. I have tried reinstalling, clearing cache, upgraded my device and even tried logging into the game on PC. It still does it regardless of device. Anyone know how to fix this?Unable to connect to EA servers
HI, since I believe Wednesday, 1st of April, I have had this pop up any time I try to get into the game (specifically on laptop via the EA launcher can easily get on via mobile) I have had this pop up before, but after clicking restart, it would fix itself. I have tried reinstalling the game, clearing the cache, forcing updates to both the launcher and the game, clicking restart for 2 hours straight, leaving it on this screen for an hour, then clicking restart, opening via the launcher and shortcut This is my main form of playing the game, and I only play on mobile when I or my guild needs something done asap and the lack of my ability to play has hindered my progress and playtime. Could someone tell me if this is a problem on my end or the games, and any ideas on fixes?Mods
Hello, I have been using the auto assign mod feature when it comes to RotE and other events that I need to put on best mods. When I use the "include assigned mods from selected characters". there are times that I can't see some of the characters that I have in my group that I am about to use. Earlier in TB I tried to use maul hate filled. and he didn't show up in the section to remove him from his mods to get picked from. since I was going to use him in the battle. I know there is a bug when some characters don't show up and I don't know why. I know some might say I may have missed him but i have him at relic 10. So he is pretty much always in the top two rows of characters. An idea if you could. When you are in the area to add or remove characters that the auto can pull mods from. could you add in a box that says when clicked it will not include the characters that are currently in your group? So this can-do multiple things. 1. it will pull mods from all the characters except those in your group. 2. you don't have to go looking for all those characters during the mission/event. and 3. when there is a bug where they don't show up, at least this can help save that trouble. As you can see in the photos below, 1st is in the auto section and Maul dont show up. In the 2nd one you can see where he is in my character section list and it shows that hes not in the photo of the 1st when he should be due to placement.Ewok Scout LSB issue
Hi, I wanted to purchase the Ewok Scout LSB a few days ago on the webstore, it said transaction completed, but I didn't recieve the confirmation email. Checked on it yesterday in the store, it said transaction still in progress I just have to wait. So I did, but I didn't get anything in game either. It was still in progress today, so I canceled it and purchased it again. Now I got the email and the message ingame to claim it, but when I did I only got ~600 crystals. Could someone help me get what I paid for? My ally code is 616-917-388. Thanks.
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