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Sims 4 add-ons not playable anymore
I have purchased the base game and some add-ons with my Xbox account. I have these installed on a console which is MY HOME console. The game and these add-ons were playable by my wife on her own Xbox account, and we have saved games to prove that. The last time she accessed these was maybe last year or the beginning of this year. All of a sudden, these add-ons are NO longer playable for her. Am I missing something or has something changed in the last few months on these? I will add screenshots when I login on her accountSolvedRGblaQ5 days agoSeasoned Newcomer43Views0likes2Comments
DLC Disappeared
I've got an Xbox one - I went to go play my game the other day, when opening my save it said that content was missing, and that I was missing packs that were used in the save. I went to the manage game and add ons section all my packs were still listed. So I restarted the game and the console both multiple times to see if that would help - but still registered as missing content. I noticed that I was also getting store notifications for packs that I have purchased and owned already. After checking on here, I went back to the manage add ons section, selected all and uninstalled the packs. This caused all the packs that the game thought was missing to completely disappear from my list of add-ons. I reinstalled the few remaining packs (it seems the ones that I have purchased this year remain) in the hope that might job the programs memory. So now that majority of my game has completely disappeared - so 42 of my packs/kits, and only 9 remain. How do I get the rest of my packs back - especially considering they have fully disappeared from my add-on section.Solved77Views0likes6Comments
thing I own not showing
I just got a new computer and installed and got EA app I was looking for stuff i own for sims 4 I do not see cats or dogs or Stranger vile etc. I got it on PlayStation and cannot find it. I’m not sure if I need to reinstall them or check my account settings?Solved62Views2likes3Comments
Expansion packs disappearing/ need repurchasing
Hi I play on PS4 and loaded into my game this morning and as I clicked to load my last played household it popped up with a notification saying that 3 expansion packs were missing but when I was playing the game yesterday it was fine. Now it’s showing that I have to repurchase the expansion pack all over again and I refuse to pay for them again… can someone explain why this has happened pleaseSolved64Views1like2CommentsSept. 18th update not appearing on console
I saw online that there was an update yesterday (Sept. 18th) and i went to check my game, but nothings showing up. I've checked my notifications history and the update history, but nothing. I've booted up the game to see if that'll trigger it, but still nothing. The most recent update i have is 2.19. I am on PS4SolvedMaidai002 months agoSeasoned Novice202Views2likes8Comments
Game Setting Options Incorrect?
So sorry I accidentally posted this in the mac forum first. Anyways. So I just bought Pets. I was told there was a way to turn off pets aging in the game options, and looking online told me to Open the Game Settings by clicking on the Settings icon in the top-right corner of the screen. Scroll down to the "Other" section and toggle off the "Animal Aging" option. Save your changes and exit the Settings menu. Only problem is I don’t have that option. It’s also not an option in any of the other settings. Can someone tell me if I’m missing something? Did a glitch remove the option? How do I stop my pets from dying?SolvedChaotic7Cam3 months agoSeasoned Newcomer55Views0likes1CommentMissing pack/content on PS5
A couple of hours ago, i couldn't load to my saved world due to a 'missing content' warning. One of my downloaded packs had been unplayable, said on the notice "1 required pack need to be loaded/installed", if i play with the save anyway, "contents from unloaded packs will be removed, potentially making the save corrupted and unplayable" there's an option to keep playing with missing content and 'view packs', when i clicked on the latter, its said that i owned the pack and can't seem to do anything else. I tried restarting multiple times, leave it for the night, nothing works.Solveduvmc81prpz7k3 months agoSeasoned Newcomer163Views1like6CommentsMissing Items That I paid for
Hey I reported this a few times but no one ever got back to me. I am still missing items from my game that I paid for… the early purchase incentives. I can drop the receipts if you need. I got high school years early and I had the speaker chair and light before but it disappeared from my game and never came back. I would like to have them if that’s okay cause I brought it early full price to get them, if it waited I could have got it on discount. So let me know if I can get them in my game please, thank you I think it’s the same for that love struck bed, I dunno I’ll check it later, it’s mainly this speaker that I’m vex about cause it’s the only nice speaker in game.Solved85Views0likes4CommentsGame no longer "sleeps" when Xbox does, shuts down instead.
After the 8/19/25 update, my game will no longer "sleep" when the Xbox does. I used to be able to turn on my console and hit "resume" for the Sims, where once in, the last lot I was in or CAS screen is still actively loaded. Now, the only option upon waking up my console is "play," so the game has to reload completely every time. This used to never happen unless the game received a major update every so often, and it'd only be once. My load times are brutal, so now I can't just sit down and play like I used to be able to.Solved119Views3likes4CommentsMissing bonus content from pre-order - console profiles
Hoping someone can help! I’ve just realised that I don’t have the bonus content for Enchanted By Nature or Growing Together available. I play on console and me and my partner have our own profiles - he bought these expansion packs for me as gifts on his own profile (so I didn’t get notification of the receipt). The bonus content is available on game on his profile but not mine, is there anyway to connect them? He has no interest in playing and had purchased for me - is there any way to swap it in some way? Or grant the items on my profile? 😭Solvedgiegie923 months agoSeasoned Newcomer54Views0likes3CommentsPurchased pack not working???
So I purchased the Sims 4 City Living pack a while back and it worked fine for the longest time. But, a couple months ago, I noticed all my stuff from the pack suddenly disappeared from my inventory and from every build I had used it on. I can’t even access the world that came with it. But the pack (City Living) still shows that I own it. It just says I have to download to use. One, I’ve already downloaded it way back when I first bought it. Two, when I try to go see if it’ll let me download it doesn’t? As if it’s already installed. All my other packs work fine so I don’t understand. Please HELPSolved72Views0likes1CommentError Code 13- Opening Small Business
I’m not sure if this is just happening in my game, but ever since the Enchanted for Nature update, every time I try to open a new small business and then save, I get Error Code 13. All the small businesses I created before that update still work fine. I’m on console, and it’s frustrating because it makes one of the main feature of the pack unusable which feels unfair, considering I paid for it.SolvedLuna_eclipse_1234 months agoRising Novice660Views1like9CommentsGame packs
Hey guys so I got the update on my ps5 it kicked 11 packs I have and they aren’t showing up anymore. I tried deleting the whole game and redownloaded all the packs and the 11 still aren’t showing up in my game at all. It says installed everywhere and I can’t download it from my ps app onto my console either. Any advice would be great thank you :)))SolvedKGIRLGrounds4 months agoSeasoned Novice105Views0likes3Comments
My data repeatedly corrupts
Every time I open the game, i get a pop up that says my data is corrupted, and I lose everything in my library. I'm on PS5, and luckily I have PS plus, so im able to retrieve the things I lose, so I download my latest cloud save, only for most of my hairs, clothing, and makeup to be missing from all of my saved, created sims dispite gaving all of my dlc installed I'm also unable to save in CAS, and if I attempt I get stuck on an infinite saving screen that never saves no matter how long I leave it. I can't say anything about gameplay or building as im mostly a CAS player, so the game has been quite literally unplayable for me. I made a post on reddit and have searched the internet for answers, but have been unable to find anyone else facing this issue I have almost all the dlc installed except like, two stuff packs and several kits, and im on the latest update. Ive even deleted and re-downloaded the game and all my packs several times, and am doing it again as we speak. I've also already restored my licenses several times as well. I have had a very rough two weeks, and want nothing more then to make (and actually be able to save) some new fairies and sims and get away from it all for a while, but I can't. I just want to be able to play the gameSolved271Views1like12Comments
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