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Cannot enter webstore
Since shortly before the Anniversary update, I cannot enter the webstore. I enter my email, get the code, and enter it. Then it goes to login but then returns to the main menu with the Login button instead saying Retry. There is no shown error code, and happens regardless of device (android).
Help me recover my account
Good day. I need your help. Please help me restore access to my account in the game SWGOH(star wars galaxy of heroes) In October 2025, a child picked up a phone, logged into the game, went to the "Delete Account" section, and deleted the account. Please restore the account. My ally code is 482-294-211, The game was linked to Google mail. [edit: email address removed]Lagging making game unplayable
The lagging and choppy play since the update is simply making the game unplayable. I've lost every GAC match since because of timing out so many battles that should normally be wins. Every fleet arena mirror with what should be a 100% winning team is a race vs the clock now. There are some teams that are fully unbeatable for me now because the normal battles would take 4+ minutes to win typically, and I'm lucky to get half the turns now because of freezing and lagging. If this doesn't get fixed relatively soon, will probably retire for good. It's not fun playing a game with losing half the battles being baked into the outcome because the gameplay isn't capable of accommodating winning.Gac freeze
Your game is unplayable due to the freezing or lagging during pvp battles. I will lose this Gac round because of it. Your game was fine before relic delta. If you needed to incentivise higher relic levels, why not just increase the stats more between relics? Or add a speed boost. Hopefully you will get rid of relic delta because this really sucks right now!Mace Windu Bug causing all sorts of problems
I've encountered a bug where the tutorial for ships and crew begins with forcing me to select Mace Windu via the endurance and then it just ends, and going back to the home screen begins the tutorial cycle again. I found a workaround by favouriting a bunch of the ships and it works, but now I'm running into a bunch of other issues that seem to be related. Other tutorials are not appearing anymore. (e.g. after unlocking the galactic war table none of the tutorials appeared) Locked out of Windu and Tarkin Fleet Commander Training despite meeting the requirements. Can't do any of the journey guide battles. (the battle button will do the animation and sound but wont take me into the battle) It seems to be a sequence issue where the game is still stuck on the Mace Windu tutorial but I don't know how to fix it. If anyone can help that would be amazing. Ally code: 338-427-261Coliseum issue
Todays Zeffo task started off at tier 2 and not tier 1. Also playing tier 2 it took over 2 hours to complete to 100%. I ended up playing with auto on. It took 15+ minutes to achieve 1%. Luke was 4 stars and level 33. It feels unless I pay for upgrades this activity has no beneficial rewards to move Luke levels up.Not receiving correct amount of shards on Journey Guide.
Hi. I don’t know what to do, I left a comment a few days ago but am yet to get a response. I completed all the tiers on the Jabba the Hutt galactic legend journey guide but I’m stuck on 320/330 shards. I have read online that it happens sometimes to other players. Any ideas on how to fix this ?? :( Ally Code - 769-736-271Lagging lots
I was wondering when are they going to fix the lagging issues with the mobile version since the update I can't enjoy my game I lost my last GAC cuz of it its so frustrating I don't have a computer and don't want one ive been playing on my phones for year's and never had this problem please do something about it ill stop playing until they fix the issue thanksJourney Guide Bug
I'm trying to start Journey Guides - Specifically for Thrawn. I've met all the requirements and the "Battle" button is green but when I click on it, nothing happens. I've deleted and reinstalled the app multiple times. I'm also still getting the automatic prompts to go into the ships tab for Home One every time I open the game. Any thoughts?Lag and Colissem rewards compensation
As you have acknowledged the that the latest update caused hitching/lag and that Colisseum awards have been lost due to a bug, I would like a confirmation if any compensation for in-game awards lost due to these issues will be automatically sent to all affected or if we need to file a bug report to get the compensation? Personally I only play SWGoH on mobile and I haven't been able to finish Fleet Arena match in time after the update, so I have missed 1st place rewards I was getting regularly for 5 days and counting. I seem to have also lost Colisseum rewards three times. On Squad Arena I can't finish matches in time against Hondo teams which make up about 80 to 90 % of the Arena top 10. In Grand Arena I have been getting timeouts on all regular counters, so I haven't been able to finish any attacks. At the moment my rewards losses areon estimate 1.000 crystals
Moving my sons account
Hi all. My son’s device was on the way out, so I got him a new one. I’m trying to move his account onto the new one and seem to just be going around in circles. I cant link the account, to anything, so it’s just stuck in limbo. It is going from android to android, both on the play store on the same account. Could anyone help me with what I need to do to fix this? I have both his ally code and player ID saved, just incase either is needed. Thanks in advance ☺️
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