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My Sims Side Action Bar isn't loading or showing up
Ive tried restarting and repairing the game it hasn't worked, and than tried deleting cache files like localthumbcache.package , cache folder , cachestr folder , onlinethumbnailcache folder but it still hasnt done anything. It started when I aged up my toddler sim to a child and than I happened and than I moved to my young adult sim so two of them are now glitched. But some of my other sims are fine and working. Ive also restarted my Mac but still doesn't work.3Views0likes0CommentsSave File missing ( New game/ game reset??)
I was playing The Sims 4 today with my household, and everything was fine. I was able to save properly and go to Manage Worlds with no issues. I decided I wanted to build my household a new home outside their city, so I saved and went back to Manage Worlds again without any problems. While I was browsing the Gallery and placing a home on an empty residential lot, my game suddenly crashed and booted me out without warning. I thought everything would be fine since I had saved beforehand. However, when I reopened the game, my save file was completely gone. I checked my Saves folder and saw that all the files were still there. I don’t understand why this happened out of nowhere when the game appeared to save normally.ii_DayDrxeam8 hours agoSeasoned Newcomer3Views0likes0Comments"Black Square Shadow" Glitch on Mac
Hi everyone, I am reaching out because I'm having a square shadow underneath my Sims. I play with Lighting set to High/Medium. The square disappears if I set Lighting to "Low" or turn Laptop mode on but I want to keep my graphics quality higher. I have tried editing the GraphicsRules.sgr file following several guides: SSAO: I changed SsaoEnabled to true in the $High (and $Medium) settings. Disabling CSM: I tried adding prop $ConfigGroup csmEnabled false to the $High block to disable the sun shadows while keeping SSAO. Transparency Fix: I tried setting HighRezTranslucency to true and RenderExternalDropShadows to true. ConfigOverride: I placed the modified file in the Documents/Electronic Arts/The Sims 4/ConfigOverride folder to force the game to read it. It didn't work. Right Now: I repaired the game via the EA App to start fresh. The black box still there. Mac Model: MacBook Pro M1 macOS Version: Tahoe 26.0.1 Thanks so much for your help.MarioLS02 days agoSeasoned Newcomer58Views0likes4CommentsBuild mode crashing my game
Everytime I leave build mode all the options on the top and bottom of my screen break and disappear, i cant pause or play, i cant choose any of my sims, go back in build mode or save and exit. im forced to go to desktop and forcequit the sims 4 but when I do it doesn’t tell me the game is broken or give me a option to report it.yaitslucy3 days agoNewcomer24Views0likes1CommentNo households show up even without mods/cc
After the most recent update (like two days ago), not a single household shows up in my game, I tried sorting my cc out, playing without mods/cc and it’s still the same, empty. I tried repairing the game, deleting the localthumbcache.package, even backing up my EA folder and creating a brand new one (only adding the files of trays and saves to the new one). Still, no households show up. Am I missing something? Is there a way to fix it? Is it just the update?30Views0likes1Commentgame not working
the game loads, however, once in a saved file it lags continuosly and whenever I press a key to move around it gets stuck and infinitely moves in that direction. it's impossible to click anything and even rotating the camera doesn't work and triggers that infinite shift from before. the game keeps getting stuck, making it impossible to play. this is also valid in build/buy mode. I already tried repairing the game but doesn't work.24Views0likes1CommentSims 4 Crashing on MacBook Pro Monterey
Posting on behalf of my sister cause she doesn't want to create her own account: She has a 2016 MacBook Pro running Monterey OS (the highest she can update) and since the latest update the game crashes as soon as she tries to do anything in the game. We followed the instructions on How to Troubleshoot and Test a Broken Game. She repaired the game and it still crashed as soon as she opened her household. Then we tested a new game, with a new Sims 4 folder, and the game crashed again as soon as she had her new Sim try to cook. The next step said to create a new thread here if that happened, so here we are. Any help would be greatly appreciated!bshrib13 days agoRising Traveler21Views0likes1CommentHELP all games gone
I was installing a mod but then decided to take it off and when i did, i kid you not, EVERY game/world i had created in my sims was gone. I dont know how to get it back but all I know is that everything is gone, all my progress is gone and all my real life turned game is also gone. I had an attachment to the games aswell. If anyone knows how to help please do thanks29Views0likes1CommentGame save files not on saves folder?
Had to wipe my Mac hard drive and now I can't find 5+ years' worth of progress saves. They should be in the saves folder in The Sims 4 folder which I have backed up on My Passport for Mac, and they are, but I tried importing the saves in there into the new folder and realized only one of the first ever families created when first getting the game were in there. It's as if the following saves ended up somewhere else, but I don't know where. I've been through every folder and copied all the files from the backup to the computer. Anyone have Amy ideas? Pls pls pls help!gpbfurlanetto22 days agoRising Newcomer29Views0likes1CommentGame fails to launch on Mac
Hey, so I just got a new computer, it runs on Sonoma 14.5. I installed the EA App and my Sims 4 as always, which is that the game itself is installed on an external drive due to limited space on Mac (I had it this way on my previous Mac and it worked without any issues on Origin). Now I did the same and everything is installed correctly but as soon as I try to play, I get the pop-up "game failed to launch, it's a problem on our end, please try again later". I've tried for 3 days now, repaired the game, repaired EA app, everything. I can't remove the folder from the documents because I don't have one - assuming the system didn't automatically create it since the game wasn't launched even once on this computer. I'm literally running out of ideasalaydance24 days agoNew Novice87Views1like4CommentsAll Households Disappeared
Hello, I'm currently having an issue with The Sims 4. I updated the game, and then when I started to play the first time, all my households were there, but when I went to create a new household, the sims don't show in CAS mode, so I couldn't see any of the sims or edit them. I did receive a "couldn't recognize my graphics card" warning and I just bypassed it, and I just created a random household to see if it works or not. It didn't. So I restarted the game hoping it would fix that, but when I restarted, all my households completely disappeared. When I tried to recover or load a saved game, the whole game just crashes. I removed all my mods and put them on my desktop but the issue is still there. I repaired the game and that didn't do anything either. What should I do?19Views0likes1Commentsims 4 packs wont work on my mac
So i bought the cats and dogs pack as well as the my first pet pack like a month ago. I have tried everything to fix it and it wont work on my mac but my sister has the same things on her mac and they work. I tried on my moms PC and it all worked fine but kicked me out without saving stuff. How do I get it to work on MY mac?74Views0likes3CommentsSims 4 Storage
Hi all! I have a Macbook 13 Air and I have been playing the Sims for a few years now while also being a student. Needless to say I have no storage… so much so I haven’t played in months. Am I able to transfer the Sims to an external hard drive? Will it save my gameplay, legacy, and packs? NEED HELP!!!!401ironworker2 months agoRising Newcomer42Views0likes1CommentSims are disappearing after new game/trying to play with household
I haven't played the game since 5 months or so. I had two games. The second game totally disappeared and I can't seem to find the save file anymore. The first and original game I played is still in tact. However, when I make a new game and the first sim in the new game, they seem to disappear. I moved my sim into a household, but can't play because my sim in basically not there. I checked in manage household, but there is nothing to find there. I made a second sim, and the same thing happened again. I tried deleting the save file(s), but then my first (original game) gets removed as well. I tried turning off the mods, but it did not help either... Has anyone got any tips???24Views0likes1CommentSims 4 closes immediately when trying to launch
Hello, I am having a problem where whenever I try to launch my game, it closes out immediately. I have tried repairing my game and removing all of my mods, but the problem keeps happening. I am playing on a MacBook Air with macOS 15.6.1, and I use a removable Samsung T7 SSD to play my game. Any ideas on how to fix the problem? Thank you!himebriana2 months agoSeasoned Newcomer122Views1like3CommentsGioco the sims4 non funzionante dopo aggiornamento
Ciao a tutti, da quando ho fatto l'ultimo aggiornamento il mio gioco non funziona piu. In pratica se clicco l'icona dentro l'EA games app si apre nella barra sotto l'icona ma il gioco non parte ne si apre la finestra di gioco. Se clicco sopra l'icona mi riapre la finestra dell'app EA e rimane l'icona sotto nella barra strumenti ma non si apre proprio il gioco. Vi lascio le foto della cartella, spero che qualcuno possa aiutarmi perché da EA nessuna risposta..grazie34Views0likes3Commentsgame that will not start
When I get into the game give that could. when create new game or character load the game it still tells me restart it now when I delete it still happen it has happen for a while since you just update the game so I can also send you a video if you like please help i have not played game in while because of this bug>unnamed22682 months agoNewcomer69Views0likes5Comments
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