galu1231231 day agoTraveler24Views0likes1Comment
Can't launch game
Hello, I'm trying the launch apex through steam and whenever I di there is a message that pops up saying that there was an unexpected closure. I've tried closing steam and relaunching, and I've tried shutting down my PC and nothing is helping. Thank youSolvedLoogie_582 days agoSeasoned Newcomer29Views0likes2CommentsApex ban appeals all denied with the same copy-paste reply to every appeal.
My Apex ban appeals keep getting denied with the same template, word for word, even though I’ve included multiple pieces of evidence. Big creators get unbanned within a day or two, but regular players get copy-paste replies. Could someone please take a real look at my case?Solvedposhley4 days agoRising Novice36Views0likes1CommentHelp! Cannot Start EA AntiCheat
This keeps annoying me these days, the anticheat program just quit and delete itself and report error with this screenshot I uploaded. This issue occurred since the 11/06 update. Also I do suspect that this issue is caused by Windows Update. Here is my Windows version: Before issue: 29698.1000 Having issue: 29704.1000 Plz help me solve this, Bros & Devs Appreciate it ❤️Solvedtonyblur5 days agoNew Novice149Views0likes3Comments
Hotkeys/Shortcuts/Keybinds no longer trigger external programs after Javelin
As title states, hotkeys/shortcuts without modifier keys are not captured by external programs while in Apex, this has now become an issue in multiple scenarious and I desperately need it resolved. I was able to work around it for my volume control shortcuts (previously bound to extended function keys such as F13 F14 & F15 which are mapped to my numpad keys on my wooting keyboard in its gaming profile) by combining them with modifier keys (such as CTRL+F13, CTRL+F14...) which is annoying, requires an extra hand now, but its manageable. However, a common usecase which I can't work around is the fact that I had my Discord setup so that my in-game push to talk-key, [T], would also be bound to my hold-to-mute key in Discord. Super pleasant & seamless way to talk to both domains with teammates being able to differentiate the two easily. Additionally, a much more important use case that is now disrupted applied to streaming. Being able to hold-to-mute ([~] key) Discord allowed me to chat with Stream without my teammates being forced to hear me yap. I mostly played Solo for the last little bit so I didn't use it much but now that I have been squading up a bit more via Discord, this has been lost functionality that has been highly disruptive & irritating. There is NO WAY for me to push to mute Discord while in-game anymore, what the heck 😖! I would love to get responses on the following: 1. I would like to confirm that this is the expected behaviour? It wasn't like this on EAC. If so can you find a way to turn it off 🙏. Its not like external keybinds are banned, they just need to have modifier keys which is extremely inconvenient & disrupts a lot of essential functions. Its would be such a shame for this to be another mark on the switch to Javelin from Easy Anti Cheat (EAC) which didn't have this limitation. 2. Is everyone experiencing this? Everyone can't trigger external shortcuts anymore? Am not finding any complaints about it in my searches, am I the only power user in Apex or something? If not, what am I doing wrong? How are other streamers handling this? No way this is a bug on my end? 3. Has anyone found a way to bypass this? Running the game with some compatibility flags or are there any launch options that we can use to legally bypass this limitation? Please let there be a way around this! 🙏🙏🙏SolvedAvWoN6 days agoRising Rookie51Views0likes2CommentsNew Update Code:Net
Ever since the new update I have been unable to play the game after previously having no issues whatsoever. I have not updated anything driver related or anything like that since the game update. The load in animation works fine, I connect to nearest server that has a ping ~50ms, and then once I am in the lobby and click esc to check ping it's at 1000ms and I get booted and code:net. I have done everything I can think of including resetting network stack, resetting router, changing DNS to cloudflare, clearing apex cache, checking integrity of game files, and nothing has worked. I then unchcked IP6v and that seemed to actually help in terms of loading into the lobby, shader loaded, let me load into the game but then it boots me out, I reconnect and then eventually I get code:wheel for timing out before I can establish connection with the servers. The other thing that worked is when I connected to my phones hotspot, it seemed to work completely fine but obviously I can't play the game on my hotspot. The other PC in my house has no problems and is running the new update just fine. Same network, on the same band, etc. Please helppp :cSolved73Views0likes1CommentEa Ban History and contacting support
I am extremely disappointed and frustrated with EA Support and the way my case has been handled. My account was stolen on October 25, and since then, no one has properly investigated my case. I have received no notifications or emails from either Steam or EA indicating that someone accessed my account or logged in from an unauthorized device or location. This clearly raises serious concerns about EA's account security and customer protection. Accounts can apparently be stolen so easily, and hackers can use cheats on them, just as happened to me, while the actual account owner is left to deal with the consequences. Honestly, EA has one of the worst customer support services and account security systems I have ever experienced. It feels like EA only cares about content creators and high-profile players, while ordinary players who invest their time and effort into the game are completely ignored. I have been waiting for a proper investigation, not generic responses or automated messages. I expect EA to take responsibility, investigate the unauthorized access, check the login history and locations, and provide me with a real explanation and solution. I deserve the same level of protection and attention as any other player.Solvedkira665312 days agoRising Novice164Views0likes6CommentsAccount recovery
Hello, I’m trying to recover my original EA account so I can access my Apex Legends progress on PS5. My original Xbox gamertag is Mexty3151. My EA account is registered under an old Microsoft email address belonging to my sister, and I no longer have access to the verification codes. I can authenticate through my Xbox account, but EA requires an email verification code before allowing me into my account settings. I would like to verify ownership of my account through another method and update the registered email address so I can link my PlayStation account without losing my original Apex Legends progress. Thank you for your help.SolvedAp111715 days agoNewcomer42Views0likes2CommentsThe email address associated with the ID I’ve been using is not mine.
I am unable to log in, even though I am entering the correct password. When I attempted to reset my password and entered my user ID, a code was sent to an email address that I do not recognize. This is not my email address; how should I resolve this issue? My ID is jihun006.The email originally linked to the account is [edit: email address removed] When I logged in using my email, everything was reset... Oh no, my Mythic weapon... [Removed screenshot for containing email address - CM]SolvedNeNemZZI_15 days agoRising Newcomer45Views0likes1CommentBanned without reason
I was banned nearly a month ago for “gameplay enhancements”. I’ve never cheated, used scrips, macros, or anything other than the vanilla game and a basic controller in all my time playing the game since season 2. I believe the new anti cheat is flagging something on my computer but I am not sure what it could be. Unfortunately I was banned and I appealed but it was rejected, so I appealed again on October 6. I received an email saying they looked at my case and that they determined I was cheating so my account is banned still, but there’s no update to the case status so I can’t appeal. While I love the idea that this would happen to someone who is actually cheating, it’s a real bummer there doesn’t seem to be a way to elevate this to the TOS team and have them look at it directly. I’ve seen this is happening to a lot of people on different forums and it’s disappointing for such a great game. This is a sort of last attempt call for help, even though technically the mods on here don’t make these decisions. I really hope at least this can help encourage the TOS team to look into the vast number of bans and see if there is something broken with the anti cheat system. Case #256066182Solvedbappbappbapp15 days agoNew Novice150Views1like4Comments
Banned without clear reason
Hello everyone My Apex Legends account was banned recently and I believe it was a mistake. I have an open case: CASE #257673917. I would appreciate it if someone could review it. Details: - EA ID: MysticMito - Platform: PC - Date of ban: 28/10/2026 I have never used cheats or any third-party software, and I play fairly. I rarely use voice chat in public lobbies, and I have never had any serious behavior issues on this account. The ban came about 4 days after I got my Heirloom, which makes me really sad, after grinding alot 🥹 I have not received a clear explanation of which rule I supposedly violated. Could someone please review my case and let me know the specific reason for the ban? If there is something in my chat history or match logs that was misunderstood, I would like the chance to explain. Thank you for your time.SolvedMysticMito16 days agoSeasoned Newcomer126Views0likes5CommentsHacked and Banned Due to Hackers Actions
My EA account was hacked by someone who accessed it without my permission, and my account was subsequently banned because of the activity they carried out. I am the original owner of this account, and I did not authorize or participate in the activity that resulted in the ban. I would like my account access and security to be reviewed, along with the ban that was issued during the time my account was compromised. I am willing to provide any information necessary to verify my ownership. Please investigate this as a compromised account and review the penalty associated with the unauthorized activity. I would appreciate the opportunity to recover my account and have the ban reconsidered.Solvedqatienceee16 days agoRising Newcomer83Views0likes2CommentsMy Apex Legends account on Steam was permanently banned
Hello EA Terms of Service Team, My Apex Legends account on Steam was permanently banned on October 24, 2026. The stated reason was allegedly abnormal use of in-game attributes or statistics. I have never used cheats, macros, or third-party tools to gain an unfair advantage. Shortly before the ban, I was playing Loba and attempted to use her tactical ability (Q). However, the ability did not work as expected because of the map's terrain or mechanics. I suspect this unusual in-game behavior may be relevant to the timing of the ban, although I cannot confirm the cause. I respectfully request a manual review of the evidence and gameplay data associated with my account, particularly the activity around the time of the ban. There is also a technical issue preventing me from submitting an appeal. Every time I try to submit my appeal through the Penalty History page, I receive this error: "Case could not be created. Something went wrong while creating your case. We are working on it. Please wait a few hours and try again." I have repeatedly tried to submit an appeal from both my PC and my mobile phone since October 24, but the same error persists. I would appreciate your help with both the appeal submission error and a review of my permanent ban. I have not intentionally exploited any bugs or used unauthorized software. Thank you for your time and consideration. EA ID: [osw0512] Platform: Steam (PC) Ban date: October 24, 2026Solvedosw051219 days agoSeasoned Newcomer62Views0likes2Comments
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