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Unable to unlink PlayStation account – unlink button is greyed out
Hello, I need help with unlinking my PlayStation Network account from the wrong EA account. My original Apex Legends account was linked to my PlayStation account. My original EA ID was Nikolajnica. After my email was compromised, I ended up with a different EA account and now Apex Legends starts with a new level 1 account. I was told that I need to unlink my PlayStation account and link it to the correct EA account, but the Unlink button is greyed out and I cannot click it. Could you please help me unlink my PlayStation Network account or restore the correct EA account connection so I can get my original Apex Legends progress back? Thank you.Missing shards.
For context at the time of the pack opening I was not at my 500 pack pity limit, and I am not sure whether my pity has reset or not due to the pack. I opened a pack and got the red beams, which, as far as I know, guarantees heirloom shards. However, before the pack finished opening, my game froze while the beams were still present, and crashed. Upon re-launching the game, I checked the shop and I had no heirloom shards. Please tell me there is a way to fix this, and if this resets my pity. And before you ask, I have repeatedly relaunched my game, even re-installed apex, and nothing. SYSTEM: XBOX Series X
Apex Legends not using GPU
Hello, before you asnwer this, please, read carefully. Apex Legends does not use my GPU. I have it added in Nvidia Control Panel, I use a PC, therefore, there is no option to add "run with graphic processor" in Nvidia Control Panel. Also, there is no option "select the preferred graphics processor for this program". I simply added it to the list. I have been searching for hours to find a solution to this, but still nothing. Enclosed you can find a screenshot of what the game looks like. As far as I can see there are lots of people who has the same issue. If you have any solution, please help.[Steam] Game Crashes When Opening & When Switching Game Modes
Been having this issue since Season 27. Will open Apex Legends in Steam. Will click continue and when it gets to the News Feed, it freezes and closes. Here are the things that I have tried: Verifying the file integrity. Still crashes. Have uninstalled and reinstalled. Still crashes. Stare out my window hoping that nature will provide me some divine intervention to get the game to load. Still crashes (but at least I saw grass). The only thing that seems to work is waiting an hour or so and it eventually works. Why does it do this? I don't know. If I knew I probably would've figured out the bug by now. But alas... I am not an IT person. But back to the issue at hand. I don't want to wait an hour to play the game. I want it to work when I wish to play it. And after that hour or so when I'm able to play the game, I can only play one mode. If I switch to any other mode, the game crashes. And when I open the game again and click the mode I wanted to play it (you probably guessed by now) crashed. Please help IT gods and goddesses so fair in judgement. Only you can prevent game crashes. Sincerely: A gamer trying to cope with humor.
Lag in Apex Ranked
Over the past year in ranked I have started to experience unplayable lag in ranked. Whenever I enter a game that is a “protected server” my packet loss spikes around 70-80. If I am not in a “protected server” I hover around 30 ping and have zero packet loss. I’ve tried everything I can on my end such a setting my NAT type to open, switching to ethernet, etc. I tried to contact the EA support but am forced to chat with an AI that provides no help and I am not given the option to open a case or anything. I have seen people experiencing the same issue but have seen nothing in the replies on how to fix itcannot reliably join friends and play with them
Hello, When I join my friends’ lobby (they are on Xbox or PC and I am on PS5), we very rarely manage to start a match together. Most of the time, they load into the game without me, even though I am in the party before they start matchmaking. On my side, I stay in the lobby or get stuck on the loading screen while they are already in the match. To make it work, we have to restart the game several times (both me and my friends), and after a few attempts it sometimes works when we are only 2 in the lobby, never when we are three, but it is very inconsistent and unreliable. This makes it almost impossible to play together. Troubleshooting already tried: Restarted the game and the console multiple times. Cleared the PS5 cache (full power down, unplug, etc.). Rebuilt the data base. Checked that crossplay is enabled in the game settings. Re‑added friends via EA IDs. Tried different data centers/servers. Tested my internet connection (stable and working fine with other online games). Deleted the game and reinstalled it. Can you fix the issue ?
Code:Net Code:Over
This started recently. I've gone through the troubleshooting steps i've found online. The game continues on like normal but why can't I reconnect if it's just a temporary internet hiccup like all the posts say it is? This last time I got leaver penalty for something that was completely outside of my control. What sense does this make EA? My PC is direct wired on Ziply fiber. No other games have problems including 2000 hours on Overwatch. Please help me overcome this.
Controller aim assist feels much weaker after the update
Hi everyone, I'm wondering if anyone else has noticed a change to controller aim assist since the recent update. No matter which response curve I use (Classic, Linear, or ALC), aiming now feels much "slipperier" than before. The aim assist slowdown around the center of the target seems much weaker, making it harder to stay on target and causing the aim to feel less stable. I'm not trying to complain or argue that one response curve is better than another. I just want to know: Has anyone else experienced the same thing? Has Respawn confirmed any changes to controller aim assist? Or could this be an unintended issue? Thanks!
I have a problem with latency on ApexLegends.
Hello, So I cant really find much on the problem im having so I thought id write here. Ill start by saying my wifi is pretty good, 350mbps upload, 9ms (most games) but for some reason apex is just terrible with it? I load up apex on eu servers (Live in the uk) and for some reason get this (Look under) Ping is fine 30ms, but loss 0/61. Its like this every single time I play apex, Ive tried many fixes but nothing works. However when im tabbed out I get this (Below) Like how does this make sense? I tab into the game and straight to 60PL, Clearly there is nothing wrong with my internet but the game? Has anyone had the same problem and found a fix for this? I love playing this game but its unbearable sometimes. Thanks - Ryan.
Share some interesting things
I live in Asia, so there's a time difference. My Nintendo Switch was locked on July 20, 2026 at 13:42:49. But I must clarify, I've never bought a Switch, and I don't understand how someone without a Switch could cheat. Why do I have a Switch account? Because I registered an account because I wanted to buy a Switch, but I haven't had the chance to buy one yet. So I don't understand why my account was banned; I've only ever played games on my computer. I have filed appeals, but they have all been rejected.
How to get help with Apex Legends account bans and suspensions
Hey Legends, Is a locked, suspended, or banned EA Account keeping you from accessing Apex Legends? If your thread has been merged here, the information below covers the next steps, including how to check your account status and request a review if you believe the action was applied incorrectly. Please keep in mind that we cannot review, change, or remove account actions here on the forums. Not sure where to start? Sign in to the correct EA Account. If you play on multiple platforms or have more than one EA Account, make sure you're checking the account linked to the platform you use for Apex Legends. Check your EA Account email address for details on the action. We may email you from [email protected] regarding any account action, so be sure it's not being filtered to any spam or junk folders. Check the penalty history tool to see whether your account has an active suspension or ban, along with any available details about the action. Review our Rules of Conduct and Positive Play Charter to better understand the reason an account action may have been issued. If your account is locked rather than suspended or banned, check the account recovery steps first before attempting to submit an appeal. Ready to request a review? If you believe the account action was applied incorrectly, visit the Penalty History page and select the action you'd like to appeal, then follow the on-screen instructions to submit the request. If you don't see the action you want to appeal and have confirmed you're signed into the correct EA Account, check out this EA Help article to review additional details and submit an appeal. What happens next? After creating an appeal you can expect a response from [email protected], or keep an eye on your Case History page for a response once the team has completed their investigation. Each appeal is reviewed by a member of EA's Terms of Service team before a decision is made. While the response you receive may use standard wording, every appeal receives a manual review. If you're no longer able to submit another appeal through the Penalty History page, you've reached the maximum number of reviews available for that action. At that point, the decision is considered final. If your situation isn't covered above, you'll find additional information and answers to common questions in the EA Help article below. EA Account bans, suspensions, and locks: how to appeal and check status As a reminder, forum staff cannot review, change, or overturn any account or game sanctions. Posts merged to this thread will not receive a response.Game Freezing completely
Bug Description: I am experiencing a game-breaking bug in Season 29 that causes my client to completely freeze, leading to an unfair abandon penalty and RP loss. When loading into a match, the game becomes extremely laggy and then freezes entirely. My character is locked into whatever action I did last, and the game world stops updating on my screen, even though the match continues without me. I am getting latency spikes on my ping indicator (as shown in the attached video). The strangest part is that my text chat still works perfectly. I can type to my teammates, and they can respond to me in real-time. This proves my connection to the server is still active, but the game logic and movement are completely frozen. When I am forced to restart the game, I am met with a code:snake timeout. The game registers this as an abandon, resulting in an immediate matchmaking penalty. This has happened twice now, and I have unfairly lost a total of 330 RP (-165 x 2). Troubleshooting Steps Taken: I initially thought this was a localized network issue, but my internet is perfectly fine. I ran a speed test during the freeze, which showed normal results. My brother was playing League of Legends on the exact same network at the same time with zero issues or lag spikes. This is clearly a client/server desync issue on EA's end, and it is incredibly frustrating to be punished and lose RP for a game bug. Please investigate this routing/desync issue immediately. PC Specs: 32GB DDR4 RTX 4070 Windows 11 i5-13400F
LAG ONLY ON APEX RANKED
I really need help to this problem so literally only on rank I lag but everything else like trios and duos, etc.. I am playing perfectly fine but when I get on rank, I lag really bad. I even have a whole new council wich i got an ps5 pro and play with LAN cable even got a new Wi-Fi box and still am lagging only on ranked. I really need help fixing this because honestly all I really play is ranked and it’s really annoying.
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