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Apex freezes after getting kills, killed, opening inventory.
Past few weeks I have been having issues where my computer freezes for a second or two any time I get a knock, get knocked, try to open inventory (sometimes), open crafter and sometimes care packages. I have debugged apex, deleted cache files, uninstalled and reinstalled. Basically everything except full reset my PC as this is the only game that it does this on. Even with being on a RTX 3090/AMD 5900x, I dont play at max settings, most are at low or medium.PandazSenpai2 hours agoNewcomer8Views0likes0CommentsCannot contact ToS team
dont matter what i do i cannot contact them i do not have an active ban but i was banned before and than unbanned now im stuck in infinite matchmaking and was told they were the only ones who could fix it its been 3 months i still cannot play how do i contact them the “submit a report and we’ll” get back to you is a lie8Views0likes0CommentsError code: "SH-GRX.GNUT#1633[UI] The index "11044" does not exist"
Ive been having this error code both on my Xbox and my PC since Ive gotten back into the game recently. Every time it happens I'm opening a pack or using the store, and I have tried all i could think of since i've moved to PC to fix. Ive repaired it, uninstalled reinstalled, changed servers, done all the other tips i've seen online and nothing does anything. the only other solution Ive seen is i need to get in contact with EA so they can fix it and i don't see any other solutions. is there something ea can do on their end?boopter5 hours agoNewcomer9Views0likes0CommentsAsh mythic Skin not unlocking after all 24 event items are purchased/unlocked
Is anyone else having an issue with the Ash mythic skin not unlocking after you purchase and unlock all 24 Power Trip event items? EA help chat said that they were escalating this issue but no way for me to know anything else. They just told me "If this is a known or emerging issue, updates will appear in game".Solved23Views0likes2CommentsAre you people completely incompetent?!
Your absolute garbage servers die EVERY SINGLE DAY! I sweat blood and tears grinding my way up to Platinum 1. My friends and I queued up for one last game. I load in, and BAM — 'server error', and I'm kicked to the main menu! I desperately try to reconnect, it gives me ANOTHER ERROR, and throws me straight back to the lobby! And what is the result of your broken infrastructure?! MINUS 100 PTS, my nerves are completely shattered, and I get absolutely NOTHING but a penalty for YOUR server crash! Are you kidding me?! I am penalized because YOUR game cannot stay online! Fix your **bleep** servers and give me my points back, because I am sick and tired of this **bleep**!Apex freezes on after launch
its stuck in this screen for infinite time. i did everything from reinstalling to older driver and doing a clean install to startoptions everything i disabled all overlays everything I’m trying to fix this for 1 week 5 hours a day just want to understand if thats a known problem from apex or my pc because i did everything local what i possible can my specs rx 6800 and amd ryzen 5700x maybe some staff here can help me I’m getting crazyAbnormally long queue times
Since about 6pm yesterday I've been experiencing abnormally long queue times and empty servers on PS5. I have my cross play turned on and I have the most recent update allowed. But can't queue into any game mode as if nobody is playing the game?Shaggieonyt15 hours agoSeasoned Newcomer50Views0likes3CommentsProblem linking steam account
So i switched to pc gaming, and naturally wanted to link my steam account to my Ea account, but for some reason, my steam account is already linked to another Ea account, which i don't recognize the email. If anyone could help me with this would be really great.RAVEN7o_o19 hours agoRising Newcomer16Views0likes1CommentWhat an unlucky day. My apex account was stolen😠
I wish you all the best. Today, I logged in to apex as usual. I was told that the game was bound to an email that did not belong to me. My account was stolen. I need customer service to help me get my account back. I tried ea and steam, but the result was the same. Really? I have some previous shopping evidence, hoping to help me get back my apex account. This is when I played the new content of the 29th season in three rows with my friends after work, but my account was stolen by a stranger, which made me very sorry 😔 I can't do it as usual. Finally, thanks to the forum team. Have a nice day.38Views0likes2CommentsEAC authentication time out
Every single time I try to launch apex it gives me a connection issue saying that the easy anti cheat timed out just to tell me to check my internet when it’s perfectly fine. I thought it was a steam problem so I downloaded the game in EA app and the issue is still there. I’ve troubleshooted multiple times allowed EAC and apex into my firewall, used command prompts and ran things as administrator (for steam I verified integrity of files and it didn’t do anything. I’m so confused. My buddy’s apex works perfectly fine but mine doesn’t please help.17Views0likes2CommentsIssues Joining Xbox Lobby
I am on PS5, I have no issues loading game and loading into matches. I don’t have the eternal update issue that some have had. However, anytime I try to join my friend’s party (he’s on Xbox) we are both hit with an error saying that we are not playing the same version of the game. Is this part of the ongoing issue or is there something I can do?155Views3likes1CommentCRASHING/NOT OPENING AT ALL
I am on PS4, and I keep getting an error code anytime I try to play Apex on MY USER ACCOUNT. I switched to another PS4 User and the game opened but crashed and closed when I got into the lobby. I have no idea why this is happening; I uninstalled and reinstalled. Before this, the game kept crashing in the middle of matches and would heavily glitch. I see others are having the same issue.CHEFGOCRXZY1 day agoSeasoned Newcomer40Views0likes0CommentsLobby freezing
I’m experiencing a matchmaking/lobby issue. The game freezes whenever another player joins my lobby. Once the match begins, either I enter the game alone without my teammates, or they enter without me. As a result, I’m unable to play with other people in a party22Views0likes0Comments
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