Recent Discussions
EA_David6 years agoCommunity Admin
Sims 4 won't open!
I just got a new computer and re-downloaded all my Sims 4 games/packs. When I click "play" (either within the EA app or by clicking on The Sims 4 application) the Sims 4 opens, then immediately closes and redirects me back to the EA app. Please help! I got this new computer to play the Sims and I can't!
Sims 4 saving error
Hi can someone pleaseeeee help me 😭whenever I play my legacy save file it won’t let me save or save as ( it says saving error:0)and I have to create a new save file but when I go to another save file it lets me save perfectly fine. (Yes I have mods and cc but it works with all the other save files just not that one and I’m sad because I really want to continue my legacy challenge)
saves won't load
I updated the game after not playing in 2 years and suddenly my saves are just gone. I checked the saves folder in the files and they're all still there, they just won't show up in the game itself. instead of "load game" showing up, it's just showing "new game". I tried restarting everything from my back up but it still has the same problem :(
I can't find the Games Hub.
I have tried to open on the EA app and the game tile jumps up and down and then won't open. My EA app says I need to update it in the 'Games Hub Menu' but I have no idea where that is? I've tried un-installing it, removing Mods out and it still won't work. I just want to play The Sims.
Trouble Downloading.
A couple weeks ago in July I tried to log into my game on Sims 4 and it wouldn't let me play. I had tried everything so I just left it alone thinking it would stop. Then a day or 2 ago I tried to play and it said update required so I tried updating and it was stuck on "Preparing" so I just kept force quitting the app to try and fix it and eventually I stopped. Last night I started looking things up and it said clear your cache so I did that and now I'm trying to stop the download so I can re-download but its not letting me stop the download or anything!! i would just like to know what's going on.
Can´t open my EA app
Hey! I play the sims on my macbook air and i downloaded the game a couple years back and I haven´t really had any major problems. But today my EA app wont open and this is the message i got. You cannot open "EA app" because it may be damaged or incomplete. But it dosent say what i can do too fix it. Does any of you have any tips ?💓
Sims download not recognizing 'full disk access'
I am trying to download the sims 4 on my mac with an external hard drive. On the EA app, when I try to download the game, it immediately says "something went wrong" and that I need to give EA app full disk access in settings. The frustrating thing is that EA app DOES have full disk access in settings. I do not know what to do so that EA will recognize that it has full disk access. I have tried clearing the cache (manually as well), restarting the app, restarting my computer, etc. Please help!!!!
