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[READ FIRST] Sims 4 - Mac Help, Guides and Troubleshooting
Whether your game isn't playing properly or you just want some info on how The Sims 4 should perform on your Mac, please take some time to read through this thread and try out some of the suggestions and troubleshooting tips. This thread is for Mac specific issues. For general gameplay bugs it's always worth checking Crinrict's Bug Thread as some bugs are gameplay related so therefore affect both Mac and Windows users. All issues with EA App which include DLC not showing as installed, DLC content not loading, entitlements not registering and numerous other issues with the client should be posted in the EA App Technical forum here - EA app Technical Issues & Bugs | EA Forums and not in this Sims 4 Mac forum - Using Curseforge for Mods Curseforge and Sims 4 for Mac | EA Forums - 9204302 - Choosing an external drive https://bluebellflora.com/2023/11/26/choosing-an-external-hard-drive-for-your-game/ - Storing the Sims 4 folder externally 🛠️ Creating a symlink in macOS to store the Sims 4 folder on an external drive | EA Forums - 11034490 - Finding out which Mac you have Please read these instructions on how to find the information. - System requirements Make sure your Mac meets the minimum system requirements for the game. If it doesn't it will not load. - Game not loading - Black screen - Crashing - In-game performance and graphics issues - Sim behaviour Please try these basic troubleshooting steps before posting asking for help. You can normally fix simple problems yourself in minutes. - Screen flickering in-game Toggle your Edge Smoothing settings. More information here. - Saved games not loading Read this guide - [READ FIRST] Saves, CC/Mods or Library items disappeared? iCloud issues | EA Forums - 10979712 - Mac specific bugs Please read this post for Mac specific bugs. These are bugs which only affect those playing The Sims 4 in macOS. - CC, Mods and Patching Please jump to this post. - Graphics issues For all graphics related queries head to this section. How to open the cheat console - 🛠️ Opening the Sims 4 cheat console on Mac | EA Forums - 11011321 - Miscellaneous information If you want to play the same save games on two or more Macs you can without having to copy the save files onto an external drive. Saves can be synced immediately using a file sharing site and an app called MacDropAny. Full instructions here. If you would like to stop the Gallery from filling up the cache folder with thumbnails you can use Automator to automatically delete them.489KViews27likes9Comments
My Sims 4 game won't open
Whenever I click the Sims 4 icon it takes me to Origin, but when I click the Plau button on Origin it thinks about it for a moment and then does nothing. The Sims 4 will not load, it works fine with my other game but not with Sims 4. I tried restarting my computer but had the same issue, Origin will not load the Sims 4, although it did so earlier in the day.Solved327KViews53likes215Comments
[Info] The Sims 4 macOS Catalina Troubleshooting
Edited: Check the solution in the comment below!SolvedEA_Mai6 years agoEA Staff183KViews63likes729Comments
Will Sims 4 Run on my Macbook Air
I previously bought and tried to run The Sims 3 on my Macbook Air, however it did not open or run. I'm not sure if I will have the same issue with The Sims 4? My Mac info is as follows: MacBook Air (13-inch, Early 2015) 1.6 GHz Intel Core i5 4 GB 1600 MHz DDR3 Startup Disk Macintosh HD Intel HD Graphics 6000 1536 MB I think it might have been something to do with my graphics when TS3 wouldn't run... But anyway, does anyone know if TS4 will run? I just don't want to spend $80 on a game that won't work. Thanks in advance :-)SolvedAnonymous10 years ago172KViews8likes22CommentsSims 4 Screen Flickering
Hi! I just downloaded Sims 4 and ever since I first opened it the screen started flinching from the top. I'm not too good with technical stuff so I would need some help with this. I tried to fix the problem with Origin, but it couldn't find the issue. I read somewhere that the problem could be about too high graphics? How do I get them lower on the game then? I didn't do anything to cause the clitch, it came on it's own when I tried to run the game. I also tried closing it and opening again, and I feel like the flinching gets worse and worse when continuing playing the game. Edit - added compiled list tag to title (Bluebellflora)SolvedAnonymous8 years ago157KViews20likes63CommentsHow do I rotate objects in build mode on The Sims 4 for Mac?
How do I rotate objects in build mode on The Sims 4 for Mac? I honestly have no idea and I'm not sure what to try. But rotating objects is obviously important if you want your Sims to be able to use objects, right? So, how do I do it? It wasn't covered in the tutorial, to my knowledge.Anonymous9 years ago148KViews4likes4Comments
There is no Electronic Arts folder Sims 4 Mac
I don't have a Sims 4 Electronic Arts folder. I have a Mac and the only things that come up when I search for it in Finder are the Sims 4 and Origin, which take me to the game. I want to download custom content, but I can't without a Mods or Electronic Arts folder. If you know any other way to get CC or how to help, that would be great. Thank you!Solved130KViews11likes48Comments
Moving my save files to another computer
Hello! So my current computer has completely broke and I'm fairly new to moving games around,so I was wondering if its possible to download all of your save files from your sims game onto a new computer,if anyone could help that would be great. Thanks!127KViews5likes11Comments
Sims 4 crashing on Mac
I downloaded Sims 4 on my MacBook Pro (13-inch, Mid 2012) about a week ago. I played on it just fine for 2 days and now it crashes every time I open it. At first, I could at least get to the main menu before it would freeze and I would have to manually turn off my computer because I couldn't even exit the game. Now, I don't even get to the loading plumbob before it starts freezes and starts trying to close out of the window on its own but fails so it just starts making my screen going crazy. I did uninstall the game and install it again and I was only able to play it once. When I loaded the game later, I had the same issue again. I don't think it's the specs of my computer that are the issue because I played it several times without any issues but I don't know a whole lot about specs so I could be wrong. Any suggestions that I can get are highly appreciated because I did not pay $40 for a game to just crash my computer!Solved110KViews3likes63CommentsCan my macbook air play the sims4?
hello, Can my macbook air (mid 2011) run the sims 4? thxxxSolvedAnonymous11 years ago107KViews5likes24Commentshow can I transfer sims 4 from my macbook to an external hard drive?
I'm running low on storage in my macbook air and I have already moved all my music and pictures off of it and onto a hard drive. It still says start up disk is full. Is there a way that I can transfer my Sims 4 on to an external hard drive, play it, and save it to the external hard drive?SolvedAnonymous9 years ago103KViews1like34CommentsSims 4 Won't Open Due To Corrupted Files
When I try to open Sims 4, I get this message: Unable to start: Cannot start because the below file appears to be corrupted. Please repair or reinstall the game via Origin. /Applications/The Sims 4.app/Contents/Data/Client/ClientDeltaBuild1.package [bdbb60ea:29f00e76:00000000:00000000] Is there any other way to fix this other than reinstalling the game as that takes a really long time and if I do reinstall the game will my data be deleted?Solved100KViews6likes99CommentsThe Sims 4 Mac Legacy Edition thread
There seems to be a lot of confusion and potential issues for some attempting to download and install the Legacy Edition of the Sims 4. This thread aims to answer some common questions and also serve as a help thread for those needing further clarification and assistance. I am merging all current threads into it so as not to clog up the Mac forum with multiple posts on the same issue and also to not drown out those needing help on other issues. @EA_Mai has already posted a very helpful and informative sticky here, please read it together with this post before leaving a comment, your question has probably already been answered. Update 18.04.23 - The Legacy version will no longer launch, users will instead get an unsupported hardware error message. There is no fix for this. In order to play the Sims 4 you must be using a Metal compatible Mac Update 14.11.22 - From 12 December 2022 the Legacy Edition of the game will no longer be available to download. In order to play the Sims 4 you must be using a Metal compatible Mac (source). Q. Do I need to download and install the Legacy Edition of The Sims 4? A. Prior to December 2022 you could download and install the Sims 4 Legacy Edition if you were running a Mac that does not support Metal. The following Macs DO NOT support Metal: MacBook 2010 models and earlier (White MacBooks) MacBook Air - 2011 models and earlier MacBook Pro 2011 models and earlier Mac mini 2011 models and earlier iMac 2011 models and earlier Mac Pro models can vary due to the ability to upgrade the GPU. Please see this Apple support page for more specific information and this thread from a user with a 2008 Mac Pro Q. My Mac supports Metal but still forces me to install the Legacy Edition A. Make sure you are running macOS 10.11.6 El Capitan or later. The current version of the game will not run on previous versions of macOS. Q. Will downloading the Legacy Edition on a Mac which supports Metal fix any game issues I am experiencing? A. No! The Legacy Edition is ONLY for those with Macs that are not Metal compatible. If your Mac supports Metal it will attempt to load the normal version of the game. The Legacy Edition is NOT A FIX for game issues on supported computers. Q. Origin is prompting me to install the Legacy Edition, how do I do that? A. The Legacy Edition is no longer available for download. Q. My Mac is running macOS El Capitan/Sierra/High Sierra, why can't I run the current version of the game? A. Some 2010 - 2011 model Macs can run versions of macOS up to and including macOS High Sierra 10.13 but do not support Metal. This is because the Intel/AMD/NVIDIA video cards Apple used in these machines do not support Metal. Q. Is my Mac 64-bit? A. Yes! The 32-bit instruction for The Sims 4 Legacy Edition is only applicable to Windows users. The Sims 4 has always been 64-bit for Mac. Please disregard any and all comments regarding the 32-bit application of the Sims 4 that you read anywhere on the internet, it does not apply to Mac users. Q. I cannot access the Gallery in the Legacy Edition A. The Legacy Edition does not support any online features. Q. I am not receiving any new game features introduced in new patches such as the hot tub, firemen, Alt window placement, platforms, scenarios, infants etc. A. Patches released for the current version of the game were not applied to the Legacy Edition, although the game did appear to update. Q. I've purchased and installed an Expansion/Game/Stuff Pack/Kits through Origin but it is not showing up in my game. A. Packs released since November 2019 were not compatible with the Legacy Edition. Realm of Magic was the last legacy compatible Pack. Q. Will my Mods and CC work in the Legacy Edition? A. No idea, you need to check with the creator that they are Legacy Edition compatible. EA are not responsible for 3rd party content working in the game.Solved81KViews11likes850Comments
Error- Unable to start due to missing game data.
Hello I have downloaded the legacy edition and deleted it and re-downloaded it multiple times but no matter what I do, I keep getting the same error message. Can you please assist? The error message is below: Unable to start: Unable to start due to missing game data. Please download The Sims 4 Legacy Edition from Origin. [5de4b8a3:29f00e76:00000000:00000000] thanks!Solved80KViews21likes102Comments[MAC] Sims 3 won't start!
I have had Sims 3 on my Mac for some time, and it has always started up fine. However, I recently installed the Sims 3 Starter Pack, reinstalling the Sims 3, and now whenever I try to open any of my games, the Sims 3 green diamond pops up but does not open the game launcher. In the past, I have had to install all of my expansion packs twice, as they do not seem to work otherwise. However, the game has always still worked, though without the expansion pack for the first time. Now, nothing starts up. I do not know if this is related in any way? Please help, thank you in advance! 🙂Solved79KViews5likes12Comments[CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod related
I updated my game today with the new November 2020 update. It let me play for a little while (10-20) minutes before crashing. Nothing popped up on my screen and no error code either. The game just closed itself basically. I play on Mac. Edit - edited title to reflect issue since the 10 November patch, 1.68. (Bluebellflora)Solved77KViews94likes266Commentssims 3 mac no cd
Dear people, I recently bought an macbook air without a cd tray. I do want to play the sims 3. I made an .iso of my game disk on my pc, and transfered it to my macbook air. Now I'm unable to start the game because it needs the cd, how can I solve this?SolvedAnonymous12 years ago77KViews0likes12CommentsReshade for Macs....SUCCESSFUL!!!
I figured out how to get the ReShade files to work for Macs. The Bin file does not exist on a Mac, but the necessary files are available. Go to the Drive where your Sims 4 app is located > Using two fingers on the track pad click on the app one time > This opens the menu popup > Select 'Show Package Contents > Select Contents > Select MacOS > Place your ReShade presets. The activation process of doing through F2 on a PC does not seem necessary here. When I start my MBP it's immediately got the look of the preset.Solved76KViews9likes108Comments
I can't find my sims 4 folder anywhere
Ok I'm just going to apologize rn for how dumb this happened. Sooooo my Sims game wasn't even loading so I could play, it kept trying to open then it would close and open Origin. I looked up a few things and someone posted something that said it works. It said that if I moved the whole "Sims 4" folder somewhere else, opened Origin, closed it again, then move the "Sims 4" folder back to its spot and then it's all good. So I did that and moved everything back to where it supposed to go and it all looked good. But when I went back to where I put the "Sims 4" folder temporarily, there was still one there. I assumed that I copied it so I just threw that one away and cleared it all out (I can't stand my trash bin being full), right after I did that I thought to myself "well I should've checked first" and I should've. I went back to the "Electronic Arts", opened it, opened "Sims 4" and it told me that the original folder couldn't be found. So I went back and had to download everything again and the "Sims 4' folder is still gone but when I go to the launchpad (I have a Mac) "Sims 4" is there. Please help me, I don't know much about computers except what I really need to.73KViews2likes7CommentsWhich MacBook is best for Sims 4?
(This is my first time looking at buying a computer, so I’m sorry if I don’t understand much) I’m looking into buying a MacBook (since I’ll have to if I get accepted into the school I want) but I don’t know what model would fit my needs best. Basically, I’m just after something that can run The Sims while being able to do everything else I need. I was looking at either the MacBook Air or the cheaper MacBook Pro (without the touch bar). Which one would be able to run the game better?Solved71KViews3likes14Comments
