EA PLAY code not redeemable
Hello Threre, I purchased a redeemable code for EA PLAY from a company called "WISH" and this code is not working, it says this code is not valid in your country....although its a USA code and my account's region is USA also... Please Help, Thanks allotSolvedllixkillerxill3 days agoRising Newcomer47Views0likes3Comments
EA Play Pro did not expire on expiration date
This might be a one of if not the weirdest thing that happened to me. So my EA Play Pro subscription should have ended on the 14th of January and since I wasn't able to renew it due to not having money for it, I tought I'll let it expire and I'll resub to EA Play Pro whenever I have money for it. But for some reason, it is still active on the 16th of January, and whenever I check if my subscription ended, it still says that it'll end on the 14th of Jan. (shown on the picture atteched below). Whenever I tried to manually cancel the subscpription or renew it, nether of these worked, and it still says that my EA Play Pro is active and it'll renew on the 14th of Jan. which I really can't understand how it's happening. I am asking everyone, including mods or devs to help me in this case because I really don't want to get my account banned because of something that's not my fault, at least I think it's not my fault. The only thing I can think of, what could be the reason of this huge bug is that I used a credit card that's no longer useable due to certain circumstances, and I only changed the card today so that way it can bill me for the next month of EA Play Pro. Thank you if you can help me out in this case, I'll really appreciate if you can provide anything that could be helpful, so my account don't get banned!Solved194Views0likes4Comments
Request for EA Play Pro Subscription Cancellation and Refund
Dear Support Team, I hope this message finds you well. I am writing to inquire about a refund for my EA Play Pro subscription. I am a Korean customer, and I received a notification that my EA Play Pro subscription was charged as a recurring payment in the early morning of January 12, 2026 (Korean Standard Time). The original payment was processed on January 11, 2026 (Korean Standard Time). As I am no longer using this service, I would like to kindly request the cancellation of my subscription and a refund for the recent charge. I would appreciate your assistance and look forward to your response. Thank you very much for your time and support.SolvedBolbalgan41 month agoRising Newcomer146Views0likes2CommentsAccidentally bought an Eaplay yearly subscription twice, how can I get a refund?
I bought an EAplay yearly subscription for PS5 twice by accident (I thought the first time didn’t go through properly) and I have been charged for 2 years of the service, I have cancelled but the only thing it says is that my subscription expires in 2028, I would like a refund, I haven’t used the service and I cancelled the subscription within minutes of getting it after realizing what had happened.Solvedtulf9991 month agoSeasoned Newcomer166Views0likes3Comments
Removing packs?
ive fully bought and paid for Get to work and Toddler stuff. I had the EA play membership for a little while, and after it expired i lost both packs? i paid for them with my own money. it only deleted those two, and said its because my membership ended. i bought them before the membership. I either want a refund, or my packs back because this sucks. Id get if it was a mistake that was resolved moments later, but this was in 2024 and still isnt fixed.SolvedLionwithnofrens2 months agoSeasoned Newcomer111Views1like1Commentrefund for PlayPro.
I subscribed to this membership to play BattleField6 2 months ago. I canceled the membership after 1 week of playing. Today 16.12. unexpectedly my membership had renewed on its own and I had to pay for it. Last time I played something on EA was BF6 so about less than 2 months ago. Please help.Solvedduviodo2 months agoSeasoned Newcomer177Views1like4Comments
EA Play & Game Pass ultimate library issues
I just recently bought gamepass ultimate and as yall know, it comes with ea play; the problem is that my games don't show up in the ea app and the website asks me to join ea play, my membership says active and it recognizes me, but the website doesn't. the app also recognizes me as an ea play user but doesn't show me my games on the library, i can only see the ea play games through xbox library. i have tried everything past users have said on this forum, disabling and enabling extension, resetting the xbox app and logging out of ea, etc., but my games still dont show up on the ea library. i filed a complaint to the support already, i hope yall can help me with this issue.SolvedEA play refund in the UK
Is there anyway of contacting support so I can refund my membership through the right of withdrawal act. I haven’t used it in weeks and just saw the payment come out right now. IT SHOULDNT BE THIS HARD TO GET A REFUND…SolvedCreteGod192 months agoRising Newcomer196Views0likes4Comments
Account Recovery
I’m trying to help a friend recover his account, but he doesn’t speak English. When he tries to play FIFA online and is prompted to log in with his EA account, it shows that another email is registered. However, when he logs into his EA account to link it with his PlayStation account, it says there’s already an EA account linked to his PlayStation. He also tried removing the EA account from his PlayStation settings, but nothing related to EA appears there.Solved77Views0likes1Comment
NHL 24 PS4 delisted without notice
Hi all. I lost access to NHL 24 PS4 version on my EA Play subscription. The game is not available to play or download. There was no notice of the delisting. Please help me to escalate that to EA fix this problem!Solvedisraellaks5 months agoSeasoned Newcomer322Views0likes1Commentea play 39 usd
I just opened my EA account. I subscribed to EA Play just to play FC 26, but it turns out I need to buy Play Pro to play, which costs $119. The game itself is $99. I want to cancel my EA Play subscription and get a refund for the $39 fee. I want to get my refund and purchase the latest version of the game. Can you help me? I couldn't find the live support link.Solved73Views0likes1CommentEA PLAY and EA FC 26
Hello, the link here is https://www.ea.com/games/ea-sports-fc/ea-play It says we can try FC 26 for 10 hours as early access. So, as far as I understand, I can try it for 10 hours by purchasing an "EA Play" membership starting September 19th? But when we scroll down to the bottom, the early access options are only checked under the "EA Play Pro" section. I'm confused. If I purchase an EA Play subscription now, will I be able to play EA FC 26 for 10 hours on September 19th?SolvedHakanAyas19925 months agoSeasoned Newcomer168Views0likes1Comment
EA Play Pro automatic fee withdrawal failed
When the automatic fee withdrawal failed, I renewed my membership manually, but the fee charged to me was many times more than it should have been. I need help please.. I live in Turkey. I was taking advantage of EA's country-based pricing, but here opposite happened and too much was charged, and I request that this error be corrected.Solvedn3ujx5 months agoRising Novice200Views0likes5Comments
EA Play Pro - Cancelling Subscription
Two days ago I upgraded my subscription to Play Pro, only to find out this is only applicable to my PC and not my PS5 EA account. The whole idea of this was to pay for one subscription, and have the balance of the other refunded. I have now found out that Play Pro is PC only and, to carry on using the PS5 EA Play, I will need to pay for the two. This makes Play Pro, for me personally, a waste. I have been trying for over an hour to find a page where, as a UK customer, I can invoke my 14 day right of withdrawal, but I cannot submit anything through EA Help as they do not have EA Play as a product listed. I have not downloaded or used any games, as this was in preperation for EA FC 26, on my PS5, and Battlefield 6, on my PC. Can someone please help me contact someone to cancel the Pro part, and refund the annual subs of £109.99, as this is within the period of my legal rights? 1005012490154Solved261Views0likes7CommentsKonu: Epic Games Üzerinden Alınan EA Play Aboneliği Aktivasyon Sorunu
Merhaba, Yaklaşık 15 gün önce Epic Games üzerinden EA Play aboneliği satın aldım, ancak aboneliğimi EA hesabıma bağlama ve kullanma konusunda sorun yaşıyorum. Bu sorunla ilgili olarak Epic Games destek ekibiyle iletişime geçtiğimde, aboneliğin aktivasyon sürecinin EA tarafından yönetildiğini ve bu konuda sizinle iletişime geçmem gerektiği bilgisini aldım. Epic Games hesabımda aboneliğimi EA hesabımla ilişkilendirebileceğim bir seçenek bulamadım. Satın aldığım bir EA oyununu açmaya çalıştığımda ise EA uygulaması açılıyor, ancak bir hata mesajı alıyorum ve aboneliğimi etkinleştiremiyorum. Bu durum, satın aldığım hizmetten faydalanmamı engelliyor. Bu sorunun çözümü için yardımınızı rica ediyorum. İyi çalışmalar, Serdar Coşkun E-posta: [edit: email address removed]Solvedaej2q3j8za3r5 months agoSeasoned Newcomer162Views1like1CommentEA Play Pro - Cannot Download Battlefield 6 on PC After Subscribing
Hey everyone, I'm having a really frustrating issue and I'm hoping someone can help. I bought the EA Play Pro subscription today specifically to get early access to Battlefield 6 on my PC. The payment has gone through and is fully posted, and my account shows the Pro subscription is active. However, when I go to the Battlefield 6 page in the EA app, the download button is completely unresponsive. I can't click it to start the download. I've tried restarting the app and my entire PC multiple times, but nothing works. I've already lost an entire day of my early access because of this. This is really disappointing after paying for the premium service. Has this happened to anyone else? Is there a known fix for this? Any help would be greatly appreciated! Thanks, PegSolvedPegThaStallion5 months agoSeasoned Newcomer398Views0likes1Comment
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