Recent Discussions
sims 4 game not working
So, to start off my storage was really full so I downloaded OnyX to clear it, came back and my Electronic Arts/ The Sims 4 folder was wiped, my saves, tray files and mods were gone. I searched up Electronic Arts in my mac and three folders came up, one of them containing all my old saves and tray files. I moved the saves, tray and mods back but then it gave me a warning message and would not open (picture included). So I removed the mods and then opened my game but my saves and tray were missing, it was a blank game. So I moved the whole sims 4 folder out and moved everything back to my old EA folder and then moved the whole old The Sims 4 folder inside of the EA folder to my new EA folder. It still doesn't work. Please help, I am so confused?? Oh and when I put everything in sometimes it just crashes. I am very sad I don't want to lose my game.Solved99Views0likes8Comments
Unable to upload to library or gallery HELP!
Hiya everyone, for months now on my Macbook I haven't been able to upload ANYTHING to the gallery or my library! Please help, I have tried to research ways to help but for a lot of people it doesn't work and I don't want to corrupt any of my saves. I have attached photos of what the game says when I try to upload anything.SolvedSkylerskyexx13 days agoNew Rookie51Views0likes1Commentduplicate sims 4 game
I was checking what was taking up so much storage and I saw that theres another sims game. I know that I recently moved this to applications because I thought it was my current, but now there are two, but the (v1) hasn't been touched since 2023 as my macbook says. Please help! Do I delete or keep it? It's taking up double the storage though and my storage is literally full.Solved35Views0likes1Comment
[WORKAROUND] Pointer clicks off-target on Macs with display camera notch
Hi! Just received my new MacBook pro with an M1 Pro, and the first thing I did, was open sims 4, but alas, it's extremely buggy and runs on Rosetta 2. Just hoping you guys would push out an update soon for it! thanks Edit - merged posts and edited title to better reflect issue (Bluebellflora)Solved11KViews2likes123Comments
Black squares on world maps - using CrossOver on Mac
Hi I have an issue. On almost all my maps there are black squares on the picture. I can click on the houses but sometimes I have to click next to it. I tried everything. It also happened in a clean save and a clean game according to instructions I have found here, nothing seems to work and I keep getting more and more of those squares after time. I have now cc and a few mods, but it also happened without any. In Newcrest which is empty it does not happen. Any suggestions how to fix it? Edit - added CrossOver to title (Bluebellflora)Solvedweronicalenska26 days agoSeasoned Novice86Views0likes8Comments
[CURRENT ISSUE] Sims 4 M1 Pro/Max in full screen mode refresh rate problem
Hello, I have a MacBook Pro in M1 Pro and in M1 Max. I update my game today. I find when I play the game in full screen. It has a refresh rate problem. ether MacBook pro's monitor or an external monitor the refresh rate is always the lowest value of the system. which means 49.95fps in Macbook pro's monitor, 24fps in a external monitor. I have try in 2 Macbook, M1Pro and M1 Max. in a LG monitor or a Bend monitor. This bug will appear 100%. In the reddit, others have the same problem https://www.reddit.com/r/Sims4/comments/q0e3ai/terrible_fps_in_fullscreen_mode_m1_mac_mini/ " I have this as well on my M1 Mac mini - from what I can diagnose, something triggers my 60hz monitor to change over to 24hz instead. I’m getting a new monitor so perhaps that will help but given your report, I’m now doubting it’ll change anything. It may be worth flagging to EA as something they can change on their end. " Since there is no option for screen refresh rate in the settings in the M1 Macbook (always default), we can't change the refresh rate in mode full screen. In mode Windows, It works well. This problem never appeared in previous versions (the early November version did not have this problem). I think this bug appears on all M1 MacBooks (49.95fps in Macbook pro's monitor, 49.95 is the lowest value of the system in MacBooks monitor, but this is an acceptable value, so the perception is not strong was not found, but in an external monitor 24 fps is an unacceptable values, The problem is so severe that the game cannot be played in mode full screen. This is a seriously nasty bug, as the screen refresh rate of 24 fps in full screen is unacceptable. I can only run it in windowed mode. I hope EA will fix this problem soon Edit - tidied up title and and added current issue tags (Bluebellflora)Solved4.6KViews1like24Comments
Sims 4 Screen Flickering
Hi! I just downloaded Sims 4 and ever since I first opened it the screen started flinching from the top. I'm not too good with technical stuff so I would need some help with this. I tried to fix the problem with Origin, but it couldn't find the issue. I read somewhere that the problem could be about too high graphics? How do I get them lower on the game then? I didn't do anything to cause the clitch, it came on it's own when I tried to run the game. I also tried closing it and opening again, and I feel like the flinching gets worse and worse when continuing playing the game. Edit - added compiled list tag to title (Bluebellflora)SolvedAnonymous27 days ago157KViews20likes63Comments
Graphics issue with any reflective/shiny surface
I haven't been able to find a thread on this exact issue, but in the past two days I've actually found 2 other Mac-users who have experienced the same issue, one of whom was the actual Apple representative that I spoke with today over the phone. So I figured I'd post the details here to see if there's anyone else who's experienced it. According to what the Apple rep told me while viewing the issue in my game and his, it's most likely a problem on EA's end that occurred with one of the latest patches. According to the reps I've spoken with over the past week, it's not an issue with my hardware or my computer's capabilities. That said, here are my mac specs: - iMac 21.5 inch, Retina 4K, 2017 - 3.4 GHz Quad-Core Intel Core i5 processor - 8 GB 2400 MHz DDR4 Memory - Radeon Pro 560 4GB Graphics - Built-in Retina Display, resolution 4096x2304 - 1TB Storage (Fusion Drive), 700GB available - currently running OS Catalina, version 10.15.2 And here's a little info on the graphic issue: The visual effect itself is hard for me to describe, but it seems to occur on any object in-game that has even a slightly reflective surface texture. Weirdly enough though, I haven't noticed the effect on mirrors. But glass tables, metal appliances, shiny stone steps, windows, shiny wallpapers or wooden floors - from what I can tell which exact objects the effect appears on varies. And for me, the effect first appeared on 3 CC television screens and a CC refrigerator, and nothing else. No other CC, no EA items (that I looked at). More recently, the effect suddenly appeared on EVERYTHING that had a slightly reflective or shiny surface, as described above. The effect can vary in its pattern, but for me it's most often a pattern of dots, as you'll see in my pictures below. However, on some objects, it appears as densely packed lines (this is how it appeared on the one CC refrigerator when I first noticed the glitch). Apparently, both of these effects are forms of artifacting, according to the Apple rep who looked at the effect in my game. Out of curiosity he checked his own game on his 2019 iMac desktop, and he gets the same exact effect on TV screens in his game. The one other person I spoke to who has seen this effect in their game on wallpapers. The visual effect shifts as you move your camera around, zoom in and out, etc. I have tried a multitude of things to resolve this issue or gain more understand of what the exact problem is. Some of the things I've tried are listed below. - repaired my game via Origin - removed all mods and custom content - completed a folder refresh and tested without any of my saves, tray files, etc. - adjusted all graphics settings, to lowest and highest available, as well as combinations of various settings - adjusted resolution settings, played in windowed and fullscreen modes, with and without retina-optimization on - reset the SMC on my Mac - rebooted in safe mode - tested in a new user account on my computer - ran first aid on my disk image and hard drive - reinstalled the operating system on my Mac The only things I have not yet tried, but will be trying tonight: - full uninstall of TS4 and Origin I will update here if the full uninstall/reinstall makes any difference! I'm sure there's plenty more info that could be helpful - if there's anything, please just ask and I'll answer the best I can! 3 images (linked via Imgur, because I already had to lower the file size a lot and decreasing it further might make it difficult to see the effect) https://imgur.com/KIWApqK https://imgur.com/M2HFbdS https://imgur.com/El6PfFO Please do let me know if anyone else has experienced this issue! From what I'm told the only fix from EA's end, so we need to let them know it's happening in order to solve the problem. Thanks! AJ (Edit - edited title slightly, Bluebellflora)Solved20KViews7likes66Comments[WORKAROUND] game/Mac freezes on Apple silicon Macs
Apple just released their new M1 Apple Silicon chip. Will we be able to play the Sims 4 on this new processor? Maybe I don't know that much about computers, but will this affect game play? My laptop is so old and I desperately need a new one, but they're discontinuing the Intel processor. (edited title to better reflect the issue reported in this thread and the solution - Bluebellflora)Solved59KViews7likes699CommentsMAP IS BUGGED/GLITCHED
i need help getting my world/map back to normal idk how this happened but i removed my entire mods folder saves and tray but it's still the same, i also uninstalled and reinstalled and i still didn't change and i'm on the verge of throwing my pc atpSolvedcda885a77cac91122 months agoRising Newcomer45Views0likes3Comments
[FIXED] Sims 4 crashing when travelling - ARM Macs only
Hi, My game has been repeatedly crashing since the update this past week. I'm using a macbook air M3 2024 and am up to date, running Sequoia 15.2. I use the EA app and have lots of packs. It lets me load the game up and play for a while, then crashes at random times, most often when I am trying to travel. It doesn't glitch or freeze at all before crashing, it just exits the game out of nowhere. I play with basic mods but I have removed them and it still crashes (they are also all up to date). I don't think I use UI cheats, but am not 100% sure. I have repaired the game in the EA App and uninstalled/reinstalled the EA App. I also deleted the localthumbcache and onlinethumbnailcache. Please let me know what other steps to take, I just want to be able to play without saving every minute!! I'm not great with computers, so layman's terms would be great. Thank you!!😄Solvedncsalley2 months agoSeasoned Novice4.6KViews16likes91CommentsSims 4 Expansion Packs Disappeared
All of my sims 4 expansion packs have disappeared from my game library. Although i can find them on my previous purchases list they are not appearing as owned and is asking me to purchase them when i click on to them. Any idea how to fix this?Solved94Views1like1Comment
Sleek Bathroom Kit not showing up in add-ons
Purchased the Sleek Bathroom Kit for my Mac but it's not showing up in downloads or add-ons. EA app has kit listed as if I haven't purchased it but I received a purchase confirmation email from EA. How do I download the kit without paying for it again?Solvediheysel3 months agoSeasoned Newcomer112Views2likes5CommentsCan't delete stairs, never ending loading + saving screen + more.
I tested this on vanilla and the same thing happened as the modded version. I also have cheats on (bb.moveobjects) I have all packs and kits/stuff if that is relevant. Images of problem EA Forum user with same problem I can add one staircase to the entrance of my house but cannot expand it. I was able to make it one tile bigger but not two. And when I tried to expand it to 3 tiles total it said "Op generation failed", it also will say "nothing to delete" but not delete. And when I pick up the stairs or the vine curtain, in front of the house, I cannot place it down anywhere. I also cannot delete my staircase once placed, or the curtain that I put up to my entrance. I am able to delete other items in the house, so I don't know why it's glitching like this. I got the house from the gallery and can provide the ID if needed. The stairs are the "Unremarkable Staircase" from base game. I can save my sims to my library, but not the house after I've added stairs (haven't tried before yet but I'm certain it's the same). It does the same thing no matter how I align it with the house also. And I've tried to save after adding the stairs but I am forced into an unending save screen or an unending loading screen. When I try to save the sims and cats are loaded in, so it shouldn't be that. And when I tried to save the house to my library the photos were all loaded in as well. This all started after the update, I've repaired it thousands of times and don't understand why it is glitching. Reddit is no help. And the only other person I've seen have this problem are Sims 2 players or people on here from 8 months ago that are no longer active. I don't just want to know how to delete my stairs, I want to know WHY this is happening so I can prevent it in the future. I'd also be happy to provide my save file and any information necessary to fix this problem. I haven't been able to play since the update and I miss it >_< Thank you so much!Solvedyourfavebea3 months agoSeasoned Novice32Views0likes2Comments
Sims 4 after update 03 2025 - can't open
Sims 4 after update 03 2025 - can't open restaurant and veterinary clinic - iMac BigSur Hallo, Technical problems on iMac in German I have unfortunately not found any more. Can someone help me here? after the last update I can no longer open restaurants. Either the game freezes immediately when loading or when opening in build mode when I change something. I can't even delete it and if I manage to replace it I have the same problem again. Then you see a black square above the restaurant in the city view. 😳 Before, a window always appears that the restaurant was built with “moveobjects”, but it is always the same situation whether I have entered the cheat or not. I also tried to place the restaurant unfurnished. That all worked and after I had almost set it up (without moveobjects) it suddenly froze again. I tried it in different neighborhoods and game states. I have no script mods just normal CC and have tried without and also with, no change. It mainly affects restaurants also created by Maxis and partly also trade. I don't have the new expansion pack “From hobby to business”. Maybe it's due to a setting. I would be very happy if someone could help me, AnchesSolved294Views0likes8CommentsEA not loading Sims 4
My sims game was working fine yesterday. I tried to play today and the game needed and update clicked update and the EA app decided it didn’t want to work. Came up with an error saying ‘damaged or incomplete’ so I deleted it and reinstalled the app. I’ve repaired my game and tried everything stated in the forums. I’ve even removed my mods and the game still won’t load. I play on Mac and my mouse just keeps spinning for ages it never takes this long to load!! Please can someone help as I’m extremely upset about the circumstances!!!Solvedkflg8wcjbntg4 months agoNew Rookie123Views0likes6Comments
Game won't load past the saves
Hii, I'm having trouble to run the game ever since the 25th anniversary update, today I opened it with hopes of it working because of the new update but it's still with the same problem, I choose any saved game to play and I choose the household but I can't actually play it, it just stays in the world with no option to do anything else, same with the gallery. If anyone knows how to fix it please help me! The attatched screenshots are in case I didn't explain myself great! (Btw I know it's not a mod/cc problem)Solved90Views0likes6Comments
