Recent Discussions
Sims 4 won't open!
I just got a new computer and re-downloaded all my Sims 4 games/packs. When I click "play" (either within the EA app or by clicking on The Sims 4 application) the Sims 4 opens, then immediately closes and redirects me back to the EA app. Please help! I got this new computer to play the Sims and I can't!
Gallery Won't Connect
I recently downloaded the Sims 4 on my Mac and it was running just fine until one day I tried to access the community gallery to download a house to my lot and it said that a connection was required. When I selected the 'connect' option it would just load forever and not do anything. I have tried clearing my computers cache, restarting and updating my computer itself, resetting my wifi router, resetting the Sims 4, and even deleting the whole EA app as well as Sims 4 off of my computer, only to redownload it and have the same problem. I am at my wits end! I have looked at so many forums and tried everything everyone has suggested and NOTHING is working, so I decided to make a post myself. If you have any tips, let me know please!!
THE SIMS 4 UPDATE STALLING ON MAC
I tried to update my Sims game, but it is stuck downloading. I have tried to restart and cancel the download, but the issue is still unresolved. I've cleared my cache, restarted my computer, removed my mods and CC, and NOTHING has worked!!! I would really love to get back to my gameplay, but I am unable to fix this issue. I can't reach the loading screen or anything until I get past this update stall!!!
Sims stuck on preparing download and calculating time.
I have been trying to update my sims game for a couple of days now. Everytime I press update game, it gets stuck on the preparing update and the calculating time. I've tried clearing the cache and deleting the app and restarting my computer and nothing is working. I am on a Mac. Could someone help me?
Stuck on loading screen
Hello, Since about 4 days my game keeps getting stuck on the loading screen. When this happens differs, but I don't really know why. Sometimes it will get stuck before getting to the main menu, other times I already played (and traveled) in gameplay and then all of a sudden when traveling to a different lot it won't load. I've deleted all my mods and even deleted a save file and started a new one. It keeps happening. What can I do about this?Sims 4 won’t launch after update on mac
Hi there! My game won’t launch on my Mac after the update. I have uninstalled and reinstalled. Mods are gone. I’ve tried repairing the game. I’ve been searching for answers for 8 hours, nothing is working. Mostly what I’m seeing is for PC and I play on my Mac. Has anyone figured out what to do and how to fix? The game Main Menu opens fine, but then I get the spinning plumbob of death forever. Help please
Cannot start because game data is missing or damaged.
I have been getting the error message "Cannot start because game data is missing or damaged.If you have Mods installed please remove them and try again. If not, please repair or reinstall the game via Origin" ever since the most recent update. I have no mods or CC downloaded. I have gone through the support help 4 times, which involved "repairing," uninstalling the EA app from my mac, uninstalling the sims 4 from my mac, reinstalling them, etc. My game still will not even load. The advisor recommended posting on the forum for help.
Grim Reaper Week2 Update Causing Main menu Problems
Ever since I updated my game for Grim Week 2 it started this little pop-up that comes up fine but when I go to PLAY the game and click off the pop up it greys out my whole main menu screen so it where I can click continue my household or anything- (and it's not the main menu mod because it happened before I even put it in.)The sims 4 not updating at all
So, I've been trying to update my game ever since the new update came out, but it is stuck on preparing, calculating time, ever since then. I tried downloading the update the same day it came out as I always do and this has never happened before. I tried clearing the cache, uninstalling and reinstalling the ea app, I'm at the point where I'm considering uninstalling the game and reinstalling it, but will probably take hours to do so I don't really want do do it, also some thing very weird when it's in this state of eternal preparing the ea app just closes out of no where, like nothing happened, I don't get a pop up that the app crashed or anything it is just not open anymore. By the way my game is on a external hard drive, but there's nothing I can do about it cause is the only way I can play, because my computer dose not have enough space to download the game and I still be able to use it for anything els. I don't know what to do any more.
Game is lagging after update
I haven't played sims in a while, since before the very first lovestruck update. anyway, I just updated two days ago, and my game won't work. The game opens and runs okay, it was taking longer to load than usual. I was able to use CAS. But when it came to playing, none of my sims would listen to what I told them. They would just randomly start dancing. One sim was in the front yard but the game said she was playing video games. I completely deleted all of my mods and cc (after backing up) and was still having the same problems. It's super frustrating.
CAS not loading ?
CAS on my sims 4 game is will not load. The game itself loads fine, but when I go to edit sims nothing loads. If I try to start a new game CAS won’t load. It’s stuck on the loading screen when in gameplay. And it’s stuck on the white screen when making a new game. I do have mods but I have them updated. Seems like this is the only thing not loading. Anyone know what I can try to fix it?
saves won't load
I updated the game after not playing in 2 years and suddenly my saves are just gone. I checked the saves folder in the files and they're all still there, they just won't show up in the game itself. instead of "load game" showing up, it's just showing "new game". I tried restarting everything from my back up but it still has the same problem :(Sims 4 saving error
Hi can someone pleaseeeee help me 😭whenever I play my legacy save file it won’t let me save or save as ( it says saving error:0)and I have to create a new save file but when I go to another save file it lets me save perfectly fine. (Yes I have mods and cc but it works with all the other save files just not that one and I’m sad because I really want to continue my legacy challenge)Trouble Downloading.
A couple weeks ago in July I tried to log into my game on Sims 4 and it wouldn't let me play. I had tried everything so I just left it alone thinking it would stop. Then a day or 2 ago I tried to play and it said update required so I tried updating and it was stuck on "Preparing" so I just kept force quitting the app to try and fix it and eventually I stopped. Last night I started looking things up and it said clear your cache so I did that and now I'm trying to stop the download so I can re-download but its not letting me stop the download or anything!! i would just like to know what's going on.
Game Play Issues
Since the update, I’ve been having nonstop issues with the EA app and Sim 4 on my mac. The EA app takes forever to open, and then sometimes it completely crashes which prompts the helper to take over and launch it. I’ve noticed even the EA app icon disappears and turns into a grey square. The load time for sims takes ages, which I can understand to a point. I haven’t opened CAS since the update just because of it refusing to work. So i’ve been loading a previous save. It will work for a while, but then I am unable to have my sim interact with anything and everything . For example, I’ll try and have my sim cook, so but after I get to the prompt and select cook nothing happens. I can’t open my inventory, sim profiles, open CAS, change clothes, travel, etc. But the worst part is, this is on and off. So I start playing and then suddenly I can’t do anything. I can’t save or even close the game. I tried tricking it by going to manage worlds to save, and once I did that, the game went completely black in the frame, i could still hear the sim and see the sim gem above my sim, but i can’t actually see the sim or do anything. Since Sims refuses to let me even close the app, I then can’t close the EA app. I had to turn off my mac to even get it off my screen. Once I reboot my mac EA tries to launch yet again and it still does the same thing. I’m just lost and don’t know what to do to fix this issue, because when it loads and lets me in, it starts acting normal, but then everything just doesn’t work at all.
Update
This new update is **bleep**. Had sims stayed on orgin I wouldn’t be having any of these problems. None of my cc pops up and I’ve done EVERYTHING for weeks to try and fix it. And it seems like I’m the only one playing on a Mac book while all the information out there is for pc. This is **bleep** ridiculous and EA needs to do something about it.