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lost all my progresses on apex psn account due to linking ea account
Ho, my name is Pietro i used to play apex a lot in the past, i’m talking about since 2020 to 2/3 years ago, i always played on the same account, my psn account (id: ninna2230), i was around level 400/450, had all the legends, a bunch of skins and stats since season 4. today i wanted to play apex again after a long time, so i went and reinstalled it, but when opening it i was asked to log into my ea account. personally i embee created one, so i did create one (this one where in writing from) with the same email that i used on my psn account with all my progresses, but then, after writing down the code i got sent by email, i received a message on the screen saying i couldnt log in in that account because it was already linked to the psn account (ninna2230, the account i was on while trying to open apex) so i went on the ea site and unlinked the two accounts (my storic psn account and my brand new ea account that i dont know how was linked to the psn account) to then log in form my ps4 in the screen that initially asked me to log into my ea account. so i put the code that was sent on my email in and this time it worked, it let me open apex, except for the fact that i LOST ALL MY PROGRESSES, i got logged in in a brand new apex account, level 1, no legends unlocked, no skins, all stats to 0. im beggin you EA, i need my account back, i played so so so much on it and i even spent money on it, and all of this seems to be gone now i dont know what to do, hope you will be albe to help me
Launch Error - HID-Compliant.Sys
Hello, Not sure why I'm receiving this error message - I was just playing the game two days ago and now I can't log on due to Launch Error stating "Please unload HID-Compliant.sys before starting the game". I have tried reinstalling, removing all HIDs on device manager, verifying integrity of files, disabling firewall, checking image health on command prompt. I have not downloaded any files or plugged in any new hardware since I've last played so I'm not sure what would be causing this error. Any help would be appreciated!
APEX WONT`T CLOSE/STOP ON STEAM
Since last new battlepass update,i found my game wont close no matter in game or use steam`s"stop game"button, i tried repaire eac 、uninstall eac、delete eac、repair game、close eac or apex at taskmanger,none of these works, i m pretty sure it is easy anti_cheat`s wrong. I wonder why it`s already a whole battlepass version passed ,it still no fixed.I have to reboot my pc to totally stop the game everytime.Fix game please
I'm having problems with the game. I haven't been able to enter the lobby for three weeks. It's been endlessly loading and a black screen, followed by a code:net error. I finally got it working recently, but when playing in a team with other players, I often get endless loading screens followed by a code:book error, including for the other player. Now I can't enter the lobby again. (PS4)Phantom Inputs/Ghost inputs/Stuck & repeating inputs
I have a persistent phantom input / held-button issue that occurs only in Apex Legends. i’m using a DualSense Edge through Steams controller OS. It persists across controller firmware resets, HID (Human Interface Device) reinstalls, cache/config wipes, and GPU driver changes/updates. PC SPECS: GPU-RX 7900XT | CPU 7600X3D | Motherboard ASUS B650 PLUS WIFI | Fan Cooled My specs are more than powerful enough for it to be a hardware issue, and after a day of playing/troubleshooting this points to the issue being server related or patch related. This randomly popped up and became an issue two days ago after the latest Merry Mayhem patch. It does not occur in Steam controller tests or other games such as R5 RELOADED, This strongly indicates profile-side corruption. I need my Apex profile input data reset if possible or maybe patch this?
A seven-year APEX player needs help
Dear EA Official, hello. I am a player from China. 2025 marks the seventh year I have been playing APEX. Over these seven years, I have had a very happy time in the game and made many interesting friends, some of whom have even become good friends in real life. So for me, APEX is not just a game; it’s more like a social platform that has helped me find hope to keep going amid the difficulties of real life. However, due to work reasons, the last time I played APEX was from the end of 2024 to the beginning of 2025. Recently, my friends and I returned to the game. But when I logged in, I was devastated. Initially, when I tried to log in via Steam, it showed that my account had been banned. I had never violated any game rules, so I applied to the official team for unbanning. Even after the unban, I still could not log in. When I tried to log in on Steam with the account named “坂本Lueluelue” (account: zyb_19980131), the game said I needed to register an EA account to play. But when I logged into the EA platform using my Steam account, it showed that my Steam account had been linked to an email starting with 1. Strangely, when I logged into this EA account starting with 1, it clearly showed that no Steam account was linked. However, I only have this one EA account, and when I logged into APEX from the EA platform, my game character was back to level 1, and all the money I had spent, my level, and my friends were gone. I once thought I might have remembered the EA account incorrectly, but when I checked my stats on apex.tracker.gg (which allows logging in via Steam), I found my account. However, it is no longer under my previous name (坂本Lueluelue) and has turned into a string of strange letters. At that point, I was certain my account had been stolen. I have contacted customer service at least five times, but they either said they couldn’t find the account or gave incoherent responses. I sincerely request the fair and just EA official team to investigate this matter, help me recover my account, and help me reconnect with my friends.
Subject: Technical Issue - Wi-Fi driver crashing because of Apex.
Dear Support Team, I am experiencing a persistent and frustrating technical issue that I have been unable to resolve. I'm hoping you can assist me in troubleshooting it. The problem occurs specifically when I am playing Apex Legends. During practice in the firing range, my system will experience severe stuttering and audio skipping within 10 to 20 minutes of starting. Simultaneously, my Wi-Fi connection will drop, and I have found that the Wi-Fi driver itself disappears and becomes disabled in the device manager. Interestingly, if I immediately press Alt+F4 to close Apex Legends, my Wi-Fi returns to normal and everything on the system functions correctly again. This issue seems to be exclusively triggered by playing this specific game. Here are my computer's specifications: CPU: Intel Core i5-14600K BOX GPU: AMD Sapphire Nitro+ Radeon RX 9070 XT Motherboard: ASUS ROG Z790-E WIFI II RAM: DDR5 32GB (16GB x 2) @ 6000MHz, CL36 PSU: Seasonic Vertex GX-850 ATX 3.1 Cooling: Lian Li SHDROYSHIFT II LCD 360 AIO I have already attempted the following troubleshooting steps, but the problem persists: Replaced all hardware components (no change). Performed clean installations of Windows 10 and Windows 11 (23H2 and 24H2 versions), but the issue remains. I would greatly appreciate any guidance or assistance you can provide to help me diagnose and resolve this issue. Thank you for your time and support.Apex Legends PC – Cannot Connect to EA Servers / EAC Trust Token Issue
Platform: PC (Steam) Issue: I am unable to connect to EA servers in Apex Legends on PC. Easy Anti-Cheat (EAC) fails to authenticate, preventing the game from launching properly. This issue occurs across multiple PCs and Windows user accounts, so it is not a local PC problem. Steps already taken: Reinstalled Apex Legends via Steam and EA App. Repaired Easy Anti-Cheat using the EAC setup tool. Tested on multiple Windows accounts. Tested on a second PC. Cleared EA App cache. Disabled Steam Input and unplugged controller. Reset networking using netsh int ip reset, netsh winsock reset, ipconfig /flushdns. Disabled IPv6. Synchronized Windows time. Checked Windows services: Cryptographic Services, Windows Event Log, Windows Defender Firewall, Base Filtering Engine, Security Accounts Manager — all running and automatic. Verified drivers; nothing relevant loaded. Turned off TPM and BitLocker. Ran SFC and DISM scans — no integrity issues. Attempted clean boot and multiple network configurations. Observations: Issue occurs on multiple PCs using the same EA account. Controllers previously worked fine; sudden failure points to a corrupted EAC/EOS trust token. All local troubleshooting does not resolve the problem. EA support confirmed that a manual reset of EAC/EOS trust tokens is required but cannot be performed without a formal escalation. Request: I am posting here to request that the Anti-Cheat/EOS internal team review my account and perform a manual reset of the Easy Anti-Cheat/Epic Online Services trust token. This issue cannot be resolved by client-side troubleshooting. Attachments: Screenshot of EAC/EA server connection failure. Logs if requested. Summary: This is an account-specific EAC/EOS trust token failure. All client-side troubleshooting has been completed, and the issue persists. Only a manual internal reset by EA’s Anti-Cheat/Trust Engineering team can resolve this.
These servers are buns
The loading screen claims I have 50-65 ping; however, in-game, I have 100-150. This game is almost unplayable, and it's heartbreaking because I love it so much at its core. If anyone has any suggestions, please let me know. I talked to my internet provider, and they confirmed the issue is not caused on their end.
Apex freezes the entire PC after 05.03.2025 update
Hello! Ever since the last update, which was released yesterday, on June 3rd, Apex Legends has started freezing my whole PC after like 5-10 minutes of playing. I’ve already tried to uninstall, reinstall and repair the game but no luck — it keeps freezing my PC. It’s literally impossible to play Apex Legends right now without hard resetting everything… Is there anything I can do to fix this issue? I just want to play Apex Legends, cmon :(Slideshows in DDOS Protected Servers
Im sure this has gotten posted a million times in here but every solution I've looked at, doesn't work for me. Every other game is a slideshow basically in these servers where I get insane packet loss and people are just slideshow'ing around my screen. I saw a bunch of people all over twitter have the same issue and it's been going on for like 2 seasons now. Apex is the only game that this happens in and idk if it's because of my ISP's connection to Respawns servers through AWS, or if it's a windows 11 issue. I saw Shiv had the exact same issue on twitter and he said it was because of a latest update in windows 11 that was causing it. If anyone has any idea what it could possibly be, or has a solution that would be dandy because the last two seasons I've actually WANTED to play this game and I barely can because it's just miserable I play on us east and my ping is fine these games, around 30-40ms btw and this even happens in scrims/private lobbies
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