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Game won't load
Hi, I'm playing on Mac with around 60 mods/cc files. My game hasn't opened for the past 3 days with no reason or error message showing. I've tried the following: Removing mods Reinstalling Sims 4 Reinstalling EA app Clean save Repairing game The game does load under these circumstances: With around 2/3 of my mods removed, but this can be any combination (ie it isn't a specific mod that's corrupted) A new/clean save after removing the Sims 4 folder from my documents Any ideas why any of this is happening and if there's a sweet spot somewhere where I can use all mods and have my current save working? ThanksSubject: The Sims 4 – Infinite Loading Screen
Hello EA Support, I am experiencing a serious issue with The Sims 4 on my iMac. (M6, 16GB, Golden Gate 27.2) The game works normally when creating and placing the first Sim into a lot. However, when I return to Create-a-Sim (CAS), create another Sim or family, and click the Play button, the game gets stuck on an infinite loading screen. The loading music continues playing and the loading tips keep changing, but the game never finishes loading. I have already tried several troubleshooting steps: Removed all Mods and Custom Content. Created a completely new Sims 4 folder. Deleted cache files. Repaired the game through the EA App. Tested windowed mode. Enabled V-Sync. Reduced graphics settings to Medium. Unfortunately, none of these steps solved the problem. My game is fully updated, and the issue persists even without any Mods or Custom Content. I suspect this could be a compatibility issue with the current macOS version. Could you please investigate this issue and let me know if there is a known bug or a possible workaround? I would really appreciate your help, as this issue prevents me from playing the game normally. Kind regards
no mods for me?
hello, first of want to say thank you to anyone who reaches out because I am genuinely saddened and stressed at this point. I have had mods for atleast 4 years and I've always used the same mods. I use more cc than anything (clothes, hair, tattoos). I have some script mods MC and xml but I always regularly update and never have any issues. Recently Ive been trying to open my game and its been giving the message "not responding' so I don't think that's crashing but it is definitely not opening. I have tried to open without. It works fine. I open with some mods, works fine. I open with entire amount or at least I try to get to the amount I used to have and in between my tests to make sure they are still working turn outs, they are not. Ive tried this in many orders which led me to try all of the same mods over and over with my game. In the end same result. I have my mods on my external hard drive they have always been so I can have 2TBs of space. My game is also on there to spare my little MacBook Air. My game is up to date and repaired. And I use Gametime dev for my mod management, I have deleted all my mods and cleaned my game files out for a fresh start. I just want a couple of mods nothing to crazy but it sort of seems impossible at this point. Is it just not for me? Should I give up and play base game or quit sims 4 all together? Please help. Thank you again for reading!Stuck Loading Screen
I've been getting the infinite loading screen whenever I load into or out of any household CAS. I've tried a complete EA and Sims 4 wipe + reinstall, and ran the base vanilla game with no mods, but I still get the same issue. I've tried running the game offline, moving my documents folder onto local instead of iCloud, enabled vertical sync, ran the game in windowed, all didn't work. I do not get any lastexception files when the issue happens Specs: Apple M4 16 GB Golden Gate 27.2 (issue still happened on the 2 previous Mac OS updates)Ondarion is unplayable on a Mac M4 16GB Air
Most worlds run smoothly, and I usually only get the normal throttling lag due to MacBook Airs not having fans. However, the issue clears itself up and my gameplay is okay. However, Ondarion is pretty much a no. I can't play any lot without my fps dropping as low as into the 20s. Is anyone else having this issue? It's such a beautiful world, which is why this is disappointing. Or is this just because of my specs? Game is fully updated to the newest patch, and the issue occurs with and without CC.URGENT: Repeated loss of save files (26+ hours of gameplay) - The Sims 4 [Mac]
I have invested over 26 hours and 50 minutes into my current save. However, my game progress has been completely wiped out TWICE. All the houses I painstakingly built and the achievements I unlocked are gone. I have tried the following troubleshooting steps on my own: Checked the local saves folder in Documents > Electronic Arts > The Sims 4 > saves. Attempted to manually rename the backup files (e.g., .save.ver0, .save.day.ver0) to restore previous versions. Tried using the in-game "Recover Save" feature from the main menu. Unfortunately, none of these methods worked. The game simply does not recognize the backups, and my progress remains lost. Losing two massive builds and 26+ hours of effort due to what seems to be a saving/syncing bug is incredibly disheartening. I would like to formally report this issue and ask if there is any way you can check your server-side backups or provide a solution to recover my data.All kinds of gameplay issues post Crystal Creations and Fairy Downloads
Hello! Longtime Sims player here! I have thankfully never had major technical challenges while playing for the last 20 (?) years. I recently downloaded Crystal Creations and the Fairy pack and my whole gameplay isn't working correctly. There are so many different issues it is hard to write them all but they include: sims getting actions stuck in their cue cursor not responding to being clicked correctly sims not moving from their spot but the action cue updating and reflecting different actions (for example when a welcome party arrived they all stayed in one area but the cues and prompts reflected them having eating dinner and using bathroom) sims getting cold indoors (that hadn't previously happened for me) including the baby that will get dressed into pajamas to sleep and then have the freezing warning needs changing at weird rates and not replenishing at normal rates time not jumping forward when all sims are asleep time jumping forward glitching sims appearing as if they are on the lot actions with sims appearing in cue that are not on the lot jewelry not looking removed from the sim notification that baby has come home from daycare (they didn't go) I am sure I am missing a lot! I use an embarrassingly old laptop but this hadn't been an issue previously. It runs Mac OS Catalina vs 10.15.8 it's a macbook pro from 2013. I made sure I had enough space on the computer before downloading the packs. I don't use any mods as I have always been afraid of affecting gameplay! Any help or advice would be amazing! I want my sims back!
Zebra stripes
I haven't loaded my game in about a month. I updated and started to play. I bought two potions. One cost 4,000 and the other 1,000 .Neither showed up in my inventory. I restarted the game completely,still nothing. On the second reload,I went to travel & while at the select a destination,my screen started to show big black stripes going in a constant loop,I was able to save and exist,but everything was blurry and glitchy. I thought it was my Mac at first,then I tabbed out to check and nothing was happening to my actual computer screen. I'm not sure if anyone else had had either of these issues, it sucks to think my game is unplayable.Loading help
I’m having an issue with The Sims 4, which I downloaded today. Whenever I leave Create a Sim, I get stuck on the loading screen for what feels like forever. I’ve already tried restarting the game, restarting my computer, and repairing the game, but nothing has helped. This is actually the second computer I’ve tried this on, and I’m having the exact same problem on both. I can finish creating my Sim without any problems, but as soon as I click “Done”, the game just gets stuck on the loading screen with the spinning Sims symbol and never actually loads into the game.
game still loading slow
iI’m trying to get into the game, but it’s taking an eternity to load. Once I reach the homepage and start clicking away the ads, it freezes on me. I have to wait for it to get unstuck. Sometimes, it does, and sometimes it takes hours. I remember leaving the game open to let it do its thing, and it was still loading after I got back! I have a Mac, and I’ve removed everything I needed to, but it’s still not loading quickly.
My Game won't start up
two days ago I tried to play, and I opened the EA app and hit play and the screen wouldn't pop up, it just stayed on my desktop screen and when I double clicked it in my dock it said "application not responding", and after about a minute it closes out and brings me back to the EA app. Just before I had hit play though I bought and downloaded Eco lifestyle and Home chef hustle. Even when I try to start up the game when it's not responding, it still logs my time played even when I haven't been able to reach the title screen or get the game to open up. Ive tried removing the local cache and repairing my game several times and I've restarted my Mac and I've opened my sims 4 mod manager to see if I needed to update things or get rid of anything that might be causing issues but still nothing has helped. I use quite a few mods but I've taken out any script mods, I'm not sure what else I should do... I am using a macOS Monterey. MacBook Pro (15-inch, 2016)
New computer - game loads but items are missing
I got a new computer this week, copied everything from the previous computer. The game opens fine. As far as I can tell, all the packs I own are listed as installed. But when I click on one of my lots, I get this error (see screenshot), which tells me that certain items were removed and others were replaced because either they are not installed on my computer, or the account that is signed in (mine, same account I always use) does not own them. This has occurred 3 separate households (so far). no CC or mods. Mac OS 26.6.2, brand new MacBook Pro M5.My sims 4 game is not working at all
Hi guys, I play sims 4 on my macbook. Recently i got 2 new packs: Cottage living and horse ranch, i played all day after buying them, later that night i was trying to make a new family and every time it was time to buy a house after making the family it would go back to the picking a world page and glitch. I deleted all my mods to make sure it wasn’t due to a mod being broken, i deleted the localthumbcache.package file, i did everything that’s to do with deleting files. I then deleted the ea app and re installed it and uninstalled sims 4 and re installed it. When i opened it it says i need to download all the packs and i’ll get a notification when it’s done. There is no option to download all the packs and all my family’s i’ve made that wear clothes or hairs from packs are bald with no clothes. It lets me into a game and play for 3 minutes and then it starts glitching and nothing works for example i can’t place any walls and in living mode it says paused even when i unpause it. I then try and save and exit the game and it stays on the saving screen for hours so i turn my laptop off then back on again. I’ve tried to ‘repair’ the game ‘clear the cache’ Nothing is working! I love playing sims and i don’t want to loose all my packs and stuff. Does anyone have any suggestions on what to do? Or does anyone know why this is happening?game freezing
after playing the sims 4 for about 30 minutes. My actions bar starts to slide up my screen, when my sims is not doing an action for about 1 minute. As soon as I get the sim to do an action it stops. but' if I don't catch it happening quickly the action bar will fill to the top of my Mac screen and freeze my screen. I have to turn my computer off, because trying to force quit it doesn't work.Game Crashes When I Use the Coffee or Tea Makers and Kettles
Hello! I wanted to transfer a post I made under the Mods and Custom Content section to see if it makes more sense here based on what I've found. My game keeps crashing when my controlled sim uses a beverage maker. I'm not getting anywhere doing the typically prescribed CC and mods checks (50/50 method, starting on a new save, placing mods and CC back in Mods folder one-by-one by creator, etc.), and the Mods and Custom Content pages don't have any other suggestions. My ultimate question is: Does this appear to be a CC issue or an issue with Mac? I've copied and pasted the responses here for more details: My game crashes every time my sims use a coffee or tea maker small appliance. This has been an issue for a while in my game and I can't seem to figure out the cause. I have done the 50/50 method three separate times now, and just when I think I've dwindled it down to the CC culprit, as soon as I put back all my mods, it continues to crash. With the 50/50 method, I identified a Pandasama mod and BuildBuy items as "allegedly" causing the crashing. I removed those items, tested in the save again, and it didn't crash. But when I put back all my mods, it crashes again, even though while doing the 50/50 method the game did not crash while I'm testing each of the items separately. I don't know how else to troubleshoot for the crashing. Any feedback would be greatly appreciated! For the record, I play on a Mac with an Apple M2 Pro Chip, and it's on the macOS Tahoe Version 26.6.1. If you need any more information on my computer, I'd be happy to provide. Hello! So I've finished testing all my BuildBuy CC and with all my BuildBuy CC in my game, it does not crash. However, when I added my CAS CC folder back as well as the BuildBuy, it crashed. That would indicate that there must be some bad CC in the CAS folder, right? However, when I tested the game with just my CAS CC folder in there, and NOT my BuildBuy CC folder, it did not crash. To clarify, the control test I'm using is my sim getting hot cocoa from using a kettle that came with For Rent. The crashing happens while my sim is drinking the drink. Also, another control is that my Mods, which I also tested separated, are all in the game at the time of testing--I'm only swapping out the CC items at this point because my game did not crash with any of just my mods. Just a quick update on this because I don't know how much longer this will take me to keep going through, but now I'm testing with all my mods and CAS CC installed, and bit by bit I'm adding back my BuildBuy CC. I got about halfway through testing without it crashing, then all of a sudden it starts crashing again. I removed the cluster of sub-folders I tested when it crashed and isolated it thinking that was the culprit and put another cluster of BuildBuy sub-folders in, and it crashed again. I removed those folders, and removed the sub-folders I put in last before the crashing started to essentially go back to before the crashing began again, and it crashed again. This save file is only 6 months old, and I've only been playing in Live mode in it for about 6 weeks (prior to that I was just placing lots and creating sims). Could it possibly be corrupted already? Literally everything else in the game works fine except this singular feature, and all this testing is not bringing me any closer to any solutions. Has there ever been a bug report on small appliances? Could Sims 4 Studio help? Hi there! I have the same problem, and I play on mac as well (apple m3). When a sim drinks tea/coffee/hot chocolate game can crash, but not everytime! For example, it does not crash when my sim goes to his open career lot and drinks coffee there. Also, some kind of tea does not crash game as well. It appeared in 3 different saves with 3 different combinations of mods. I tried 50/50 but got absolutely random results. It seems to me, that there is no particular mod which cause it, but some mac-specific mod issue in general, because in generated report there is a KERN_PROTECTION_FAILURE which probably might mean that game tries to get access to some protected or invalid part of memory. I'm trying to analyze it with llm, but to no avail yet. Confirming, that for me this bug does not appear on vanilla game as well. Thank you in advance!Game stops functioning
I´ve noticed a recurring problem after the august 6 update. Whenever I play, the game suddenly stops functioning. I´m suddenly unable to move things around in build mode, and i´m not able to get my sims to move around or actually do anything. The game is also stuck in pause mode. I can move around, click on things, select objects, but not able to do anything after that. This also affects saving the game, so that i´m forced to force-quit the game. Has anyone else had similar problems? Is there any solution other than waiting for the next update?
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