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Most of my DLC won't download
I used to play the sims 4 on PC on steam and purchased a decent amount of DLC on it, however I've recently had to switch to mac and as the sims 4 does not work on steam while on mac so I have had to switch to the EA app. This shouldn't be a problem as my accounts are linked and as an image included shows, the app acknowledges that I have purchased the DLC that I own. However it will not let me download most of that DLC, only letting me download kits not my stuff packs or game packs or expansion packs. I've tried raising this issue before but the recommendations did nothing as they packs that I can't download don't show a install option. This problem is really weird because as I stated before it doesn't affect kits only other DLC which shows that the problem isn't just steam purchases being rejected by the EA app. The DLC I own that is NOT working is: Expansion packs: Growing Together, High School Years, Cottage Living, Snowy Escape, Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons, Cats & Dogs, City Living, Get Together, Get to Work Game packs: Dream Home Decorator, Realm of Magic, Strangerville, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat Stuff Packs: Crystal Creations, Home Chef Hustle, Paranormal Stuff, Nifty Knitting, Tiny Living, My First Pet, Toddler Stuff, Bowling Night, Vintage Glamour, Backyard Stuff, Kids Room, Romantic Garden, Movie Hangout, Spooky Stuff, Cool Kitchen, Perfect Patio, Luxury Party The DLC that I own that is working is: Kits: Storybook Nursery Kit, Rivera Retreat Kit, Cozy Bistro Kit, Castle Estate Kit, Book Nook Kit, Greenhouse Haven Kit, Basement Treasures Kit, Little Campers Kit, Blooming Room Kit, Industrial Loft Kit, Courtyard Oasis Kit, Country Kitchen Kit I have been considering purchasing more DLC recently but have held off out of concern for my current DLC not working and not wanting to spend money when money that I've already spent not allowing me access to the stuff that I own.
Recommended settings MacBook Air M4
As the title suggests, I'm looking for the recommended settings in order to play on my MacBook Air M4. I recently switched to macOS and opening the game I noticed that the Mac started getting a little bit hot. Is it normal? Should I adjust the settings. If so, could you please help me? Thanks in advance.Can’t open game
It started with being unable to open the game, the plumbob just kept spinning so I decided to try out whatever google was saying.. clear cache, removed mods blah blah. ultimately I deleted and redownloaded everything, ran a game and it was fine. Went to put my mods folder in and then I was met with the spinning plumbob of doom again lol. When I say I’ve tried everything I mean I have tried everything, I ended up deleting everything again making sure I had no old corrupt files anywhere, getting an app cleaner and completely restart the process. Now it won’t even open a game, despite deleting everything throughly looking through everything and deleting EA literally fully restart. Even made a new account on the computer and still nothing… please help!! It’s literally just the spinning plumbob like it’ll just go forever how can I figure out what’s wrong with it so I can fix it. I’ve already spent two whole days redownloading everything I’m so frustrated because I have 93 DLC and the past few updates have been so destabilizing I’m so over it😔
(Mac) Forever load screen + full screen
Hello, I have a brand new MacBook Air m5 16 RAM so essentially nothing is on it but sims 4 and about 3,000 cc items. The issue I keep having is resuming game and sometimes when I click manage worlds too quickly a forever load happens. Or when I am in CAS for at least two minutes I’ll finish and get a forever load. I tried everything top to bottom, no cc, no mods (I only have 2), new save, removing sims 4 folder, lower graphics and even uninstalling and reinstalling the game. The only thing so far that has been working is windowed screen and I’ve added my build, hair and clothing cc slowly and it’s loading in 10 seconds like it’s supposed to. I’m still slowly adding the rest of my cc. But is this just a bug I have to deal with til it’s fixed? Or is there a solution? Please help!!Please fix my game - can't play
Its been saying I cannot play for the past 2 weeks I cannot play cuz it keeps saying you guys my game and it doesnt allow me to play I bought about 80 Euros of packs to than get denied and saying the problem lays with you guys help me fix it [CM edit - descriptive title and CAPS]
Game crashing 2-3 times in one session
I have been playing every night the past week and every night my game has been crashing 2-3 times a night. I updated the game on May 22nd. My game crashes every once in a while but never this much every day. I don't know what any of it means, how can i fix it? I have restarted my laptop, the app and deleted all the files and downloaded them again. I never use CC or Mods.Mac] Frequent Crashes After Installing Enchanted by Nature - No Mods
Frequent Crashes After Installing Enchanted by Nature (No Mods) – Multiple Households/Worlds + CAS Crashes Platform: Mac Game Version: 1.124.63.1220 System: MacBook Pro (Apple M5) 16 GB Unified Memory macOS 26.5.1 No mods or custom content installed. Recently installed: Enchanted by Nature Expansion Pack Dream Home Decorator Game Pack Issue: After installing Enchanted by Nature and Dream Home Decorator, my game began crashing frequently. The crashes occur across multiple households and worlds and are not limited to a single save file. The game closes directly to desktop with no error message. Affected households/worlds: Horse Ranch household/world (owned long before installing the new packs) Enchanted by Nature world Multiple households within the same save Troubleshooting performed: Repaired game through EA App. Deleted localthumbcache.package. No mods or CC installed. Renamed the Sims 4 folder and allowed the game to generate a completely fresh user folder. Tested with a brand-new save. Results: A completely fresh Sims 4 folder significantly improved stability. I was able to play for several hours without crashing. After copying only my saves folder into the new Sims 4 folder, gameplay remained stable for several hours. Crashes eventually returned. Additional information: Crashes were occurring before I edited any Fairy Sims. During some crashes, I had testingcheats true and cas.fulleditmode enabled, although I was not actively using them at the time. More recently, crashes have occurred while editing Fairy NPCs in CAS. The CAS crashes occurred while changing appearance, clothing, and romantic/sexual preferences. The crash happened before I could click the checkmark to confirm changes. The same crash has occurred with multiple Fairy NPCs. Crash information: categoryid: 0x13c0e8c Multiple crash logs show the same category ID. Modded: False Num Save Errors: 0 Num Load Errors: 0 Crash timing: Several crashes occurred after approximately 3–4 minutes of gameplay. Other sessions lasted several hours before crashing. At this point I am unsure whether the issue is related to Enchanted by Nature generally, Fairy Sims specifically, CAS interactions, or another interaction introduced by the recent expansion/update. I am posting in case others are seeing similar crashes and to provide information for investigation.
Tray files not loading in My Library
Title: Tray files not loading in My Library (Mac) — files valid, Mods works, everything already tested Platform: Mac (macOS) Game install: EA app Mods/CC installed: Yes (no script mods involved in this issue) Problem: Downloaded Sims (households) and lots placed in my Tray folder do NOT appear in the in-game Gallery > My Library. My CC (clothing .package files) in the Mods folder works perfectly and shows up in Create a Sim. Only the Tray content fails to load. What I've already tried (please don't suggest these again): - Confirmed all files are directly in the Tray folder, no subfolders - Confirmed each entry has all its companion files (.trayitem, .householdbinary, .sgi, .bpi, .hhi) — same file count, nothing missing or unpaired - Enabled Custom Content and Mods + Script Mods in Options > Other - Set Gallery > My Library filters to All category, and enabled "include custom content" / show items requiring packs I don't own - Deleted localthumbcache.package - Fully restarted the Mac (not just the game) - Repaired the game through the EA app Mac/iCloud specifics (possibly relevant): - My Documents folder is synced to iCloud Drive. I have two "The Sims 4" folders: one in iCloud Drive > Documents > Electronic Arts, and one local at /Users/daniel/The Sims 4 - I confirmed which folder the game actually uses by renaming both and launching: the game recreated the folder in iCloud, so iCloud is the active one - I moved Mods and Tray into that active iCloud folder. Mods loads fine; Tray still does not - Files are downloaded locally (no iCloud "cloud" icon) Key clue: Sims 4 Tray Importer detects all my Sims correctly from the same active Tray folder — so the files themselves are valid and readable. The game just won't display them in the Library. Question: Given the files are valid (confirmed by Tray Importer) and in the correct active folder, why does the game fail to load Tray content while Mods loads fine? Is this related to the May 2026 update (1.124 / May 21 hotfix) that reportedly broke content? Any Mac/iCloud-specific fix?
MacBook M5 trackpad scrolling jumps in CAS, Gallery, on macOS Tahoe 26.3
MacBook Air M5, 16GB RAM, macOS Tahoe 26.3. Two-finger trackpad scrolling in Sims 4 is extremely jumpy and oversensitive and lags. Occurs in Create-a-Sim, Gallery, and other scrollable menus. Scrolling jumps multiple rows at a time while fingers are moving. Trackpad works normally in macOS and other applications. Repairing the game, resetting the Sims folder, and adjusting trackpad settings did not resolve the issue. Another Mac running macOS Sequoia 15.6.1 does not experience the problem.Saved Games (Families) disappeared
I logged in to play and load the family I have been playing with recently and they are gone nothing in folders or loading for them under the load games. I tried to look to see if this is a known issue but I am not seeing anything. I have Mods but the content is just clothes, hair, makeup and I do use the testing cheats on the game but have never had an issue where a whole saved family disappears. I have tried repair and uninstalling and reinstalling game and clearing my storage and removing mods, nothing is working. I am using a Mac.[MAC] The Sims 4 consuming 100GB+ RAM (Memory Leak) after latest update!!!!!!!
Hi, I’m experiencing a severe memory leak issue after the latest game update. My system consistently runs out of application memory, and the "Force Quit" menu shows The Sims 4 consuming over 140GB of RAM. System Details: Mac: MacBook Air, M2, 2023 OS: Tahoe 26.5 Issue: The game becomes extremely laggy shortly after launch and eventually freezes my entire system, forcing me to hard restart my Mac.
Can't rotate camera
I'm going insane!! The right-clicking to rotate the camera in Sims 4 is not working for me. I've tried everything. I've used multiple mouses, tried repairing the game, going into the game files and fixing it, deleting files so they create fresh ones, and finally, deleting the game and all of my expansion packs and redownloading them. NOTHING has fixed it. It is in build mode, live mode, and CAS for rotating the sims as well. I am at a loss, and I don't like using the comma and period keys to rotate the camera. Does ANYONE have a solution? I feel like I'm going crazy trying to fix this, and absolutely nothing is working. Game version: 1.124.63.1220 with NO mods or CC'sSave error code
I've never had an issue with the Sims before, I'm kind of hoping it will resolve with the bug update that's coming soon. My game keeps going back to the same date and time, even though I've played since then. I've tried saving as, clearing cache files, repairing the game, recovering my household and I don't play consistently with mods (they haven't been on my game in months). It's completely fine when I do play, saving is the only issue. Do I wait for the bug update or is there anything else I can do?
Game won’t launch
Help !!! I have tried uninstalling and reinstalling both the game and ea .. I updated all of my mods , created a new sims 4 folder and still nothing .. It’s weird though like I’ll remove that specific item and then another one will appear and I’ll continuously delete the one they tell me to and then move onto another one and so forth and then eventually it’ll just say that the game itself isn’t working like in the first photo .. either way, I’ll delete a bunch of cc’s and it’ll bring me back to the fact that the game is not working
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