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Sims 4 Broken After Newest Update July 2024
After the new patch update yesterday, I can no longer save my game or open that menu up to do anything. Another big issue I'm facing is, every time I go to manage worlds or create a sim, my screen goes black and does nothing. The strange thing is I can still see my sims pictures down the bottom and interact with the environment around me, I just can't see what I'm interacting with. It's completely broken my game. I've verified the integrity of my game, restarted my pc and re-tried it this morning, but am still facing the same issues. I just have to keep closing my game via task manager every time because the black screen never disappears. I would also like to add, I don't have custom content or mods, so this isn't the issue for me.SolvedLil_Shroom143 months agoSeasoned Traveler6.1KViews49likes73CommentsCrash since update 09/18/24
Hello, Since the last update, my game is unusable. It crashes after a few minutes of play. I'm angry because everything was working fine until this update. I've checked my Windows and my NVIDIA card and everything is up to date. What happened? How is it possible to release such an update? My game starts, my game loads but after a few minutes everything goes black and it crashes. I'm waiting for a quick fix, without which I'm definitively giving up on sims 4 and 5, as this is unacceptable.Missval2216 days agoNew Traveler2KViews22likes26CommentsSept 2024 update broke loading screen to main menu and exiting cas
I carried out the update yesterday. Updated every mod I had that I was aware needed updating, at first I could get into the game but the game would crash going out of CAS whether it was live mode, from the household management or a new save etc so I went OK must be a mod. Dragged out the entire mod folder from my game to be sure, tested it. Still faulting. Removed the entire sims 4 folder so all saves, trays etc will be new, still happening while 100% vanilla. Uninstalled and reinstalled sims, repaired for probably the 07th time. Now when I try to go in (still vanilla, no saves or tray files etc, no mods at all) I get stuck at the loading screen like it can't progress to the main menu option. I've managed to get into the game, but after going into CAS still crashes on exit, ticked to use the direct x9 which seems to have rectified the cas issue except every second attempt im still stuck at the loading screen for the main menu to get into any saves. I've already done every basic troubleshooting method I can think of, just wanting to know if anyone else is stuck like this?TazzaVM15 days agoSeasoned Novice4KViews16likes28CommentsSims 4 not launching
Greetings! I hope everyone is doing great. I just wanted to notify that I haven't been able to play since the Lovestruck EP was released. I have tried everything from restarting my computer, clearing cache, researching on forums and videos, even uninstalling the game completely and reinstalling it with no positive results. I was able to communicate with members of the EA team and I'll be waiting for a solution for everyone who's been going through the same issue.1.2KViews11likes14CommentsError Code: EC:204 (can't play offline, says "game license has expired")
Whenever EA puts out a game update, I don't update immediately and switch to playing offline for a week or more (depending on how bad it is) while I wait for mods to be updated and for the worst of the new bugs and glitches to be resolved. I've done this since the EA App was released without issue. So the EA App updated shortly before the 7/23 game update and when I went to play offline last night, I discovered I suddenly couldn't. I click on "go offline" and it shows Sims 4 as an installed game, but now when I click play, instead of launching the game offline as usual, I'm getting an error message telling me that the game license has expired and that I need to launch the game to renew the license and gives the Error Code: EC:204. I've never had this issue before. So now I cannot play the game at all as I've seen how lit it is out on the bug report forum and there's no way I'm updating my game right now with all the issues the patch has created. And I can't go "online" with the game without it automatically pushing the update. Is anyone else having this issue with playing offline right now? And is anyone aware of a work around? (Note: I have already logged out and back in, uninstalled and reinstalled the EA App, cleared the cache, restarted my PC, and ensured by XBox and EA accounts aren't linked (they never were).)ChelleBelle7163 months agoSeasoned Novice1.1KViews11likes10CommentsSims 4 crashing after Sept. 2024 update when I go into build/buy
My sims game has been crashing since the new update, first the menu screen was broken but I fixed it by removing More Columns and thepancake1 color sliders UI v2o more columns compatible mod. Now whenever I got into build/buy it crashes. I went to save a build and when I clicked on save nothing happened and then nothing worked when I clicked on it and when I went to manage worlds it went black and I can’t exit the game. I’m guessing another mod is the problem does anyone have any idea which one could be causing it?LilyfrostTheMed11 days agoRising Rookie1.6KViews10likes13CommentsSims 4 will not save after August 2024 update
Not sure if this is just my game but after the August 2024 update I can no longer place fences?! (but I can place build/buy objects.) I cannot save my game. I click save and I just get the turning circle forever. I don’t play with cc or mods. I play on the EA app on PC. Can anyone help?izzyheuck2 months agoSeasoned Newcomer798Views10likes10CommentsReceiving "there is a problem with your game's setup" error after latest update
Hello! This is the first time I have received this error and I don't know what to do! I already contacted EA for help, and they redirected me to post about it on the forums. What happens is when I try to launch Sims 4 to play, I receive an error stating "There is a problem with your game's setup. Please reinstall the game." (attachment provided) I removed all cc/mods and additional files (like saves and tray) to a different location. I used Revo Uninstaller to uninstall both Sims 4 and the EA App thoroughly and did the scan after. I reinstalled both the EA App and Sims 4, which took all night, and error still remains. I tried doing a repair on the Sims 4 game, error still remains. At this point, I have no files from the game so this is completely mod and cc free. Before the update, I had no issues. I have had played Sims 4 ever since the first game released and this is the first time I have seen this error. I have no idea what else I can do! Is the game just unplayable for me now? I will note I am running an older version of Windows (Windows 7 to be exact). I did another suggestion that said to run dxdiag to receive error info (also attached). So I have already done this step. Please help!Solvedcraftysimss16 days agoSeasoned Newcomer757Views7likes12CommentsGame Freezes after August 8 Patch Update
So i have updated my game to the recent patch on August 8 so here is my issue, after playing several minutes the game crashes/freeze that i have to force shutdown my PC. Hoping EA can address this issues. Sims is becoming unplayable since the update.700Views7likes14CommentsWhy will my game not save progress any longer?
This is bs. After all the money we have pumped into the Sims over the years... I AM NOT HAPPY! I have over 12, 000 hours of play time and now, it won't save my game. Seriously!? I guess I get this for being a loyal customer for over 24 years. 🤑🙄🤬Starrynight12042 months agoSeasoned Newcomer250Views6likes5CommentsCan't download the new Lovestruck Pack
I have cleared my mods file, checked to make sure all game updates are installed (they are) and I know for a fact that I have ample room on my PC to download the extension. I get to the 'preparing' portion of the download tab and then it gives me an error code. I have restarted my PC, retried the whole process of downloading the pack from the start, and have closed and restarted the app (which in itself is buggy as is) multiple times. Starting to regret wasting 40+ dollars on this pack if the downloading of it is this glitchy. I am now extremely worried about the pack itself and if it's even playable if I can ever get it on my PC.Basilo11463 months agoSeasoned Newcomer818Views6likes22CommentsThe Sims 4 Lovestruck not showing in ea app
I purchased the preorder, activated the key and nothing, no download, no expension pack. When I start the game, it tells me I already have that expension but nothing from it is showing in my game. Anyone has the same problem?casualchoice3 months agoSeasoned Newcomer412Views6likes18CommentsAll my saved games are gone
Hi, So i paid for the seasons extension, and at first it didn't want to download at all. I have tons of free space on the disc, and the extension requires about 1.3 Gb After several attempts to download (it just didn't start), I decided to just restart my laptop and try again. After I restarted it, the seasons extension finally got downloaded, but when I enter the game, I see only a "New game" option, with no "Resume". I tried "Repair" command on EA app, but it didn't help at all. What do I do to get my progress back? I've been playing for 300 hours already, as the banner says. But all my saved progress is gone.b5vegg17o3gp2 months agoSeasoned Newcomer128Views5likes8CommentsAugust 2024 update broke my game again !!!
August 2024 update Julys update messed my game up so bad took me forever to get it lined out … now I was forced to update today after spending 89 hours on a lot for my Patreon … and again my game is not working .. having to go through files yet again … I took out package files etc only to get back uon the game to see my entire lot was erased back to the original start….. now I’ve spent well over $400/$500 on this game over the years and I want a refund on every expansion pack game pack stuff pack I’ve purchased …. Any known package files conflicting?EA app and The Sims 4 won´t launch
Hi everyone, I have this issue since today where I can´t open the EA app and The Sims 4 at all. When I click on the EA app nothing happens, same with the Sims. I tried restarting my computer but that didn´t help. When I restart the computer, the EA app tries to load but only a small white square in the middle of my desktop pops up, but that´s it. Then when I close the white square, the EA app becomes completely unresponsive when I try to open it again. Not even the white square shows up. Thanks in advance for any help!Solvedkarolidvo3 months agoSeasoned Novice882Views5likes16CommentsMy Sims 4 Keeps Crashing
I went from a laptop to a desktop. Ever since the update and change my game keeps crashing, without warning. I have uninstalled it several times, and I am currently playing with ZERO mods. I assumed I had a bad mod or cc.... even after removing ALL cc and mods, it keeps crashing. I attached a DxDiag... please help.SimObsessions7 days agoSeasoned Novice165Views4likes9CommentsSims 4 Can't Download Latest Updates
I've been trying to download this dang update since lovestruck came out. I love the sims but holy, ea needs to get it together because it's just broken update after broken update and then broken packs. Anyway, I keep getting an error saying something went wrong. When there is no error, the progress bar (doesn't even get to the actual download, it gets stuck on preparing) the progress bar jumps from 6% to 80% to 30% back to 2% etc before eventually giving me an error or just getting stuck for up to 24 hours before crashing. I've moved my mods out, tried clearing the cache, tried repairing it (That had an error too before it got to finish). i've tried each of these (Except for the mods cause y'know) multiple times and it just doesn't work. Anyone struggling with the same? Seems like lots of people are having problems with the update, so hopefully this will be resolved shortly.149Views4likes6CommentsEA wont launch Sims game after 07/23 update
It's been 2 very long, exhausting days of uninstalling and reinstalling the EA app, the sims game and trying to repair the game and app. I've tried every recommended solution out there and have completely deleted the mods and CC off my computer (RIP.) Nothing will load or open, the screen shows I've played today when I haven't. Friends on steam and EA both see I'm actively in Sims4 playing but I get sent back to the EA home screen in the app instead of the game. Restarting computer, deleting everything cache related, etc is not working. Send help, i'm going crazy here. I didn't even preorder Lovestruck because this update completely broke my game.hburrage163 months agoSeasoned Newcomer150Views4likes5Comments