Forum Widgets
Featured Content
"Move lot" pointer bug on the screen as soon as I go into a specific lot.
As soon as I open one specific lot I've been working on lately in Sulani (on building mode), a "move lot/house" pointer shows up and is not letting me do anything more after I click on the "check" button. Can't click on anything on the lot, the lot itself is completely frozen. Playing on xbox.13Views0likes1CommentMissing dlc
I recently transferred from the Xbox one to the Xbox series and was able to get almost everything moved to the new console, but 8 of the packs I paid for are showing up as unowned, when I went back to the Xbox one to check they were still available so how do I get them to the Xbox series? (I tried restarting, clearing local save, redownloading, and switching between profiles)22Views0likes1CommentHighschool PS4
I purchased the highschool pack back in december but it hasn’t worked since i got it. I can go to school fine go to class but I can’t protest I can’t go to prom I can’t go to prom pregame. the events don’t show up at all. now my cafeteria worker is gone too??? I have 4 kids in sims this is my last child in highschool and i still have yet to go to prom…. so disappointed in EA its not even funny this **bleep** has not worked for months even before i got it….24Views0likes1CommentMy games keep getting deleted and I don't know why,
when I go on my Xbox one it takes a while starting up the loading screen and freezes when I get past that after it has finally loaded it makes me read the user agreement and after all my games are gone and I start over before anyone says do I save,? Yes I do save or I wouldn't be making this complaintnikitajade993 days agoRising Newcomer31Views0likes1CommentEntire Game Lost After Save / Save Issiue
Hello, I am playing The Sims 4 on PlayStation 5. I have been using the same save file (“Save 9”) for several months. Recently, I created a new family and saved the game using the same save slot. After reopening the game, all my previously created families, houses, and progress were completely gone. The save slot is still visible, but all previous content has been replaced. I did not manually delete any data. I was not aware that saving over the same slot would permanently overwrite months of progress without any recovery option. I have already checked both Console Storage and Cloud Storage on PS5. There is no older version available to restore. Is there any possible way to recover a previous version of this save file on PS5? Any help would be greatly appreciated. Thank you.63Views0likes1CommentFreezing, Lagging, and Looping
Playing on xbox. Recently purchased the rancher expansion, then pre ordered the royalty and legacy packs. Since I got the rancher expansion my game began to lag a little here and there. When the royalty pack downloaded it got worse. The game freezes or lags where the sims just stand there doing nothing indefinitely. I have to go to build mode or manage worlds to reset. I know there are cheats to reset sims, but it is very inconvenient to do so on a console every few minutes, and I don't think I should have to. Because it really is every few minutes. Also, in the royalty pack my sims consistently get stuck looping in the secret passageways. The more secret passageways you have the worse it is. I ended up deleting all of them for that very reason. The lagging and sims getting stuck just standing there for long periods of time is driving me absolutely crazy though, and I don't know how to fix it.SaltyCNA5 days agoSeasoned Newcomer59Views1like1CommentMy Library gone? (Console PS5)
Hi I recently just saved a new build to my library and noticed everything I’ve had saved in the last 4-5 years are completely gone all of a sudden from my library. I have no idea what happened or how to fix this issue. It’s completely devastating knowing all my saved lots are gone! 😭 please help! I’m also receiving a system error code when trying to place a specific lot as well..Pg74745 days agoSeasoned Newcomer53Views1like0CommentsCan’t transfer funds when splitting households.
I am currently unable to split any of my funds from my main household to the new household. When clicking the arrow to transfer funds, nothing happens. When clicking on the box to manually enter the amount of funds, you’re able to enter an amount when the keyboard comes up but when hitting enter the funds stay at 0. I am playing on an Xbox series s. I do not/can’t use mods. My game is fully updated to the latest version.angelripper12348 days agoRising Newcomer46Views0likes0CommentsGame freezes at welcome screen
I'm not able to play the game since yesterday, I'm playing with Cloud subscription with Xbox Game Pass Ultimate. I have tried from my Samsung smart TV and PC with cloud, after i log in into my Xbox account screen freezes charging the game, it can stay like this for minutes and then game stop working. Since I started playing it, I have had crashes that would unexpectedly end the game and force me to play from my last saved game, but this latest problem has made it completely unplayable.maizorin9710 days agoSeasoned Newcomer81Views0likes4CommentsOnly one save file won't upload builds to gallery
I'm not sure if I should post this here or in bug reports but I've been having this issue for while (probably at least a year). I've only noticed this problem in one of my save files. When I try to upload a build to the gallery (either publicly or just to my library), it seems as if it has successfully uploaded, but when I go to my library the build isn't there. There is no error message of any kind. I don't have any mods or custom content or anything like that. I play on xbox. Is there a way I can fix this without starting over?Totalnerdher11 days agoSeasoned Newcomer60Views0likes3CommentsPS5 – First-Time Setup Screens Appear Every Launch
Hi, I’m having an issue with my game on PS5 (digital PS4 version, no disc). Every time I launch the game, it behaves like it’s the first time opening. On every launch I get: EA User Agreement Screen adjustment calibration Sims Delivery Express (SDX) notification “Welcome” popups for expansion packs (sometimes all packs) My saves persist correctly and gameplay works normally. Households load, manual saves stick, and DLC remains installed. I have already: Deleted the game and all saved data Reinstalled fresh from the PlayStation Store Restored licenses Rebuilt database Confirmed Console Sharing is enabled Started a brand-new save after full wipe Even after a completely clean reinstall, the issue continues. Is this a known issue with the PS4 version running on PS5? Is there any workaround for the repeated first-launch sequence? Thanks.kendratti11 days agoNew Novice64Views0likes1CommentMy Game is Broken
Ever since buying the new pack I can’t or play my game at all now, at first my save button was not working and now I can’t even place sims in a new home without the game telling me to restart the game and losing everything I just made that and houses I build disappearing as soon as I click the back buttonBunnyprincess6512 days agoSeasoned Newcomer58Views1like1CommentGlitching
Since I started playing with the Royalty & Legacy game pack this week my game has been coming to a glitch getting stuck to where I have to restart the game. I can't save it or go out of the household or anything and this week I noticed this. Last week I wasn't having this issue. Has anyone else experienced this issue?75Views1like1CommentHra Sims 4 padá v okamžiku cestování do jiného světa nebo na jiný pozemek.
Dobrý den, minulý týden jsem si pořídila dodatek Royality a Legacy. Vytvoření rodiny a postavení domu šlo dobře. Problémy začaly až v okamžiku, kdy došlo k samotnému hraní. Ve chvíli, kdy potřebuji aby Simík cestoval na jiný pozemek nebo do jiného světa, mi po vybrání možnosti Simíka, se kterým chci cestovat hra spadne a konzoli Xbox one to restartuje. To je samozřejmě při plnění těch týdenních výzev absolutně nemožné je splnit. Také při každém ukládání naskočí modrá obrazovka s informací, že se mění grafické nastavení. Dnes 20.2. 2026 jsem upgradovala hru a těšila se, že to chyby opraví, ale bohužel ani po upgradu to stále nefunguje a hra u každého pokusu "cestování" spadne. Do doby než jsem koupila tento dodatek to fungovalo v pořádku. Děkuji předem za případnou pomoc.LuciPeta13 days agoRising Newcomer31Views0likes1CommentThe Sims 4 wont load past sign in on PC Xbox Cloud Gaming
I have played the sims 4 through PC cloud gaming just the other day. Now, the game launches to the start menu. It asks which Xbox profile to select. Once I select my profile, the game is stuck in the loading screen and nothing happens. If I hit 'Enter' on my keyboard, the stream automatically disconnects and sends me back to the Xbox App. I am not sure what to do because all of the tips are to verify files. I have no files since I am streaming the game. I tried redownloading the app, I tried using a browser, I tried my phone, and I get stuck at the same spot. Any suggestions?68Views0likes1CommentCats and Dogs Expansion
Really surprised this hasn’t been addressed yet…. The cats and dogs bundle glitches A LOT. Can’t ever walk the dog, I add the leash to the pet and they both just stand there for hours. It seems half the time I interact with the dog it causes my sim and the dog to just stand around for hours and hours on end. Often times having to restart the entire game. Want to play fetch? Let’s stand around for 6+ hours first. Need to go for a walk? Sure! Let’s stand around for 4 hours first. Dog is hungry and needs food? Oh sure you have two full bowls but I’ll come and ask you to eat so you can eat. I mean not even worth the money at this point. If I could get a refund I would. There’s more cons than pros to buying/owning this expansion.43Views0likes1CommentGlitch
No matter what I am doing in the game, it will glitch out, not allowing me to do anything further and I have to shut my game off and reopen it. But no matter how many times I restart the game it just glitches out again and I have to do the steps all over again. I won't be able to play until this is fixed.SamiKat_Plays16 days agoSeasoned Newcomer66Views0likes1Comment[READ FIRST] Console Troubleshooting Guide and Known Issues (Patch 2.29)
Index: Current console specific open bug reports Crashing issues DLC issues (packs have gone missing/showing as unowned) Error Code: 0 Current Console Specific Open Bug Reports Please update your game to the latest version, and then power down your console completely before restarting and launching the game. If this does not resolve your issue, please read below for direction on opening a bug report with more information if there is no current dedicated thread for your issue. Xbox Update and Power Instructions PlayStation Update and Power Instructions Here are the current issues and open bug threads for Xbox and PlayStation. Please read through the following and post your issue in the corresponding thread- if your issue does not have a dedicated thread listed here, please open a new bug report following these steps so we can further track the issue. General Tech Issues: [NEEDS INFO] - Paint Mode in CAS crashing game [UNDER INVESTIGATION] - Cursor is missing [UNDER INVESTIGATION] - Console crashing issues [VERIFIED] - Endless load times [AWAITING ADDITIONAL REPORTS] - Menus scrolling too quickly [AWAITING ADDITIONAL REPORTS] - Lag when adjusting camera [AWAITING ADDITIONAL REPORTS] - HUD disappearing [AWAITING ADDITIONAL REPORTS] - Error Code when saving [AWAITING ADDITIONAL REPORTS] - Controls not responding Live Mode: [NEEDS INFO] - Sims won't perform queued commands [NEEDS INFO] - Game breaks if a prompt comes up while moving an object in live mode [VERIFIED] - Smudged tattoos, blurred make-up in Live Mode [VERIFIED] - Interaction menu lagging when selecting objects [AWAITING ADDITIONAL REPORTS] - Lagging when cooking [AWAITING ADDITIONAL REPORTS] - Blurry household items [AWAITING ADDITIONAL REPORTS] - Events unable to gain rewards Build Mode: [VERIFIED] - Unable to scroll in Build Mode [AWAITING ADDITIONAL REPORTS] - Can't rotate lot [AWAITING ADDITIONAL REPORTS] - Freezing after placing roof [AWAITING ADDITIONAL REPORTS] - Unable to rotate roofs Eco Lifestyle: [VERIFIED] - Evergreen Harbor flickering pyramids Growing Together: [VERIFIED] - Can't scroll on expanded list of milestones [AWAITING ADDITIONAL REPORTS] - Screen freezes when choosing a time for stay over Businesses & Hobbies: [VERIFIED] - Custom tattoo limit errorEA_Solaire16 days agoCommunity Manager21KViews1like3CommentsGlitch
problems have come up. I can’t build walls or go onto other people's galleries anymore, and when I add a house from my gallery, it fully freezes. The mouse that points to things doesn’t show up anymore sadly what make it hard to play as no clue what am clicking on , and everything takes a while to load. I can’t turn off any items in the game anymore, and the column won’t let me see them on different levels sometimes. The game keeps freezing.0di8fhxwcl3a17 days agoSeasoned Newcomer37Views0likes1Comment
Read First
- Letcoolpup7777 months agoSeasoned Newcomer
Featured Places
The Sims Game Info Hub
Sims highlights, news, patch notes, livestream, with curation guides and posts from Maxis.The Sims 4
Share your Sims 4 creations, discuss stories, get help with expansions & updates, or help others in our friendly forum.The Sims Helpers Blog
Our Sims Heroes are sharing their tech knowledge with the Sims community in the Sims Helpers Blog.The Sims 4 General Discussion
Join lively discussions, share tips, and talk about your experiences in The Sims 4.The Sims 4 Feedback & Ideas
Share your feedback and ideas around The Sims 4 with the community.The Sims 4 Creative Corner
Share screenshots, stories, builds, custom creations, mods, challenges, and funny moments in The Sims 4.The Sims 4 Gameplay Questions & Issues
Get help and answers to your gameplay questions and issues in The Sims 4.The Sims 4 Mods & Custom Content
Find tips, tutorials and troubleshooting for mods and custom content, and The Sims 4 patch files here.The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.The Sims 4 Technical Issues - Mac
Do you have technical issues with The Sims 4 on Mac? Get help from the community here!The Sims 4 Technical Issues - Consoles
Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.The Sims 4 Bug Reports
Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.