Forum Widgets
sims 4 folder only has saves in it
I downloaded the Sims 4 through steam on my laptop. However, the EA>Sims 4 folder in 'documents' is empty except for one 'saves' folder . The game also won't start it says launcher not found or something like that I don't really remember. I had previously installed the game on this same laptop but the whole windows system was changed after because I ran into some issues. Now I reinstalled steam and EA and wanted to reinstall the game and ran into this issue. I once again uninstalled the game using steam and the file is still there with just saves file in it, someone told mr it may be onedrive turned on, but when I checked it onedrive wasn't signed in on the laptop after changing the windows system, Can someone help?Unable to purchase books and attend one-time skill classes (Steam, no mods)
Hi everyone, i'm experiencing two issues that seem to be related, and I'm hoping someone might know what's causing them. Issue 1 – Purchase Books. When I choose Purchase Books from a bookshelf or a computer, the book catalog is almost empty. For example: only a few categories are available (Show All, Skill, Homework), under Skill Books I only have Handiness Vol. 1, all other skill books are missing. Sometimes the Purchase Books interaction even disappears completely after restarting the game. Issue 2 – One-Time Skill Classes: when I use my Sim's phone and select: Business → Attend One-Time Skill Class (250 Simoleons) my Sim simply takes out the phone, looks at it for a second, and then cancels the interaction. Nothing happens: no loading screen, no travel, no notification, no Simoleons are charged, the class never starts. My Sims can still gain skills normally by reading books, cooking, painting, etc. Only the One-Time Skill Classes are broken. What I've already tried I play The Sims 4 on Steam (Windows PC). I don't use any mods or custom content. I verified the game files through Steam (everything is OK). I deleted localthumbcache.package. I renamed my Documents\Electronic Arts\The Sims 4 folder so the game created a completely fresh user folder. I tested with a brand new save. I created a completely new Sim. I tested in a different house and different world. The issues still occur in the fresh save. Other phone services (repair service, maid, etc.) work normally. Normal skill progression works correctly. My game version is 1.126.73.1030 DX11. Since the same problems occur even with a completely fresh user folder and a new save, I don't think my save files are corrupted. Has anyone experienced these two issues or found a solution? Any help would be greatly appreciated. Thank you!Game present, but Origin claims have to redownload.
Yes... The latest origin launcher update...It did something somewhere in the program doesnt see that I already have sims 4 on HD, insisting that I have redownload the entire game DESPITE it clearly being present. I have a very slow inet download speed by the way. 1mb/s is bad [building wiring issue]. I played sims 4 last month without issue, it worked absolutely fine. I'm just upset that the launcher wants me to download the game again when it is already installed [but launcher isnt seeing it as such]. There should be an easier way to do this that doesnt involve spending 2 days redownloading the game.
Community Lots vanishing
Since the 21st July update was released my community lots that I have built have just vanished. The name of the lot and traits are there but the build itself has gone. When I go to the lot it has somehow managed to change to a residential lot. Also if I go to visit an already existing community lot in the game when my sim arrives the lot is empty and has changed to a residential lot. I have repaired the game multiple times, uninstalled and reinstalled, cleared cache files, all mods and cc are up to date but this issue is still happening. Anyone else having this problem or is this a bug that is effecting a few players?
Game screen flickering when playing in Fullscreen mode with DirectX 9
For a little over a month now, I have been experiencing an issue that makes it impossible to play The Sims 4 in Fullscreen mode while using DirectX 9. Whenever I select Fullscreen mode with DX9 enabled, the game screen begins to flicker continuously. The issue only stops when I switch back to Windowed Fullscreen mode. Interestingly, this problem does not occur when using Fullscreen mode with DirectX 11. I prefer using DX9 for performance reasons, as I get significantly higher FPS compared to DX11. However, I would still prefer to play in exclusive Fullscreen mode, since it generally provides slightly better performance than Windowed Fullscreen mode. I have already ensured that my graphics card drivers are up to date, but the issue persists. System specifications: CPU: AMD Ryzen 5 3600 GPU: NVIDIA GeForce GTX 1650 4 GB RAM: 32 GB DDR4 Storage: SSD Graphics driver: Latest version available Steps to reproduce: Launch The Sims 4 using DirectX 9. Set the display mode to Fullscreen. The game screen begins to flicker. Switching to Windowed Fullscreen stops the flickering. The issue also does not occur when using DirectX 11 in Fullscreen mode.
Save Folder expanding and can't delete saves!
I don't know what Maxis did with this new save system, but my save folder is now over a gig in size. I use to be able to go and delete older saves, but not it doesn't show much and when I delete is ask if I am sure, but then does not delete the save. I don't need saves that are over a month old!!!Sims won't start up (starts and then stops) with no error message.
I accidentally got my last post flagged as spam! Oops! But anyway, hello! I made an account just for this single problem I keep having with my Sims game after the updates back in February that made it impossible to launch; I gave up after weeks of trying to fix it. I decided to reinstall it after quite a few months; I updated it and hoped that it fixed itself. But nope. I used to have an error pop up on my screen when I launched the game, but now there's no error code or anything to convey the issue. When I attempt to launch the game, it crashes when it barely even starts up and boots me right back to the EA App, with, once again, no error message. Notes below of what happens and what ive done so far. — Problem/ Result: || The game is clicked on and runs, whether it be from a shortcut, the Steam page, or the EA app. No matter where, it gives the same result; it will say that the game is running, and after only a few seconds, around 5 to 10, it immediately crashes and opens back up the EA App. — What i've done / Extra: ||The drive I use to put the Electronic Arts folder location at is in a considerable hard drive with about 600 GB of space, which should be plenty for the game's memory and space. Hence, I do not believe it is a space concern. || I've uninstalled the EA App completely along with The Sims 4 and wiped the game to a vanilla state; it did not fix it. || I've changed a setting when it came to my graphics card; it didn't resolve the issue either, and it no longer is a considerable reason anymore, as I no longer get an error message. || I've gone through the files to see if there's anything left in them that could be causing an issue, and they all read to be normal, except the last crash text file, as I don't read code that well and would need someone to evaluate it for me. || I checked the EA app, and although it is in a different drive, I don't see a single crash log pop up for the app itself; otherwise, I would've been notified. || I do not know if this is a memory issue with the game and not my PC, but I assume it likely isn't since the entire EA folder has been moved to a much bigger hard drive || I would also like to add (if this could benefit in any way) that I run on Windows 10 on an older PC; however, it should be compatible with the Sims, as I've played the game on this PC before in December. I would deeply appreciate anyone who can help; I really want to play this game again, and I require the help that I can get. Please and thank you!
Game freezing and crashing to desktop
Hi! Could really use some help troubleshooting. Prior to the autosave update, I began experiencing repeated freezing which would then be followed by the game crashing to desktop. I ran through a whole lot of testing - removing all mods and cc, playing in a new save file and updating my drivers but it kept happening. After the autosave update, things were running very smoothly so I thought the issue was fixed and slowly began introducing some mods again. Now it's happened again, exact same pattern so I don't think it's caused by mods. I really don't know what more to try at this point. Crash report and Dx report attached - please let me know if I can provide more information. Thank you.
Really bad camera stutter when panning around
Hi there everyone Since a while now I have been plagued with the sims 4 having REALLY bad camera stutters, despite my system exceeding the requirements. It's mostly when I pan around my lot, or well, any lot really. It also doesn't matter if it's a new save or not, it just does. I've tried various graphics drivers, reinstalled the game, nothing works. Even limiting my fps from 75fps to 66 (which is apparantly good for CPU bound games like TS4) doesn't work. Is it me, or are there more people with this problem and can it be fixed?Randomly crashing
Ever since the recent update, my game has been crashing at random times. I currently have no mods or cc installed because a couple of days ago I tried to move my Sims 4 folder out of Electronic Arts and restart the game to make a new folder. I thought that this worked because my game didn't crash for a day, but today my game crashed twice, once while I was in CAS and another time when I was loading off a lot. A few of the crashes froze for like 10 minutes before fully crashing, and I was able to Alt+F4 save, but the crashes today just crashed immediately.
Gameplay issues
I've been having this issue for over a year now. This issue caused me to stop playing and I've recently decided to play again and still I'm experiencing the same issue. I've repaired my game more times than i can count, removed mods, swiped my computer clean of an trace that could be colliding with my gameplay. I have re-installed my game multiple times and still nothing works. Every time I go to actually play the game, the screen turns black, the gameplay icons are still on the screen but they are glitched, I'm not able to move my camera or do anything and my sims is still able to move around while i can't see. The first time i re-installed my game an icon popped up that said "unrecognized video card". I am very dishearten that my game continues not to work and i don't know what the issue is; at one point it wasn't even letting me re-install the game and kept not downloading. I would have the clear for enough space on my laptop, then the game would just not download. I would really love to be able to play the sims 4 again, and this saddens me because of how much money I've spent on packs and etc. for my game not to be playable. i really hope you can help me with this issue and it become solved soon, thank you.
Featured Places
The Sims Game Info Hub
Sims highlights, news, patch notes, livestream, with curation guides and posts from Maxis.The Sims 4
Share your Sims 4 creations, discuss stories, get help with expansions & updates, or help others in our friendly forum.The Sims Helpers Blog
Our Sims Heroes are sharing their tech knowledge with the Sims community in the Sims Helpers Blog.The Sims 4 General Discussion
Join lively discussions, share tips, and talk about your experiences in The Sims 4.The Sims 4 Feedback & Ideas
Share your feedback and ideas around The Sims 4 with the community.The Sims 4 Creative Corner
Share screenshots, stories, builds, custom creations, mods, challenges, and funny moments in The Sims 4.The Sims 4 Gameplay Questions & Issues
Get help and answers to your gameplay questions and issues in The Sims 4.The Sims 4 Mods & Custom Content
Find tips, tutorials and troubleshooting for mods and custom content, and The Sims 4 patch files here.The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.The Sims 4 Technical Issues - Mac
Do you have technical issues with The Sims 4 on Mac? Get help from the community here!The Sims 4 Technical Issues - Consoles
Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.The Sims 4 Bug Reports
Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.
