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Missing apex coins bought from Steam
Hey I purchased 2000 apex coins from the steam and i didnt get them i restart the game i tried launch game through the EA app and still missing 2000. I contact EA help and Steam support and they told me to ask opposite still no help.Pacho18042 hours agoRising Newcomer5Views0likes0CommentsMissing apex coins bought from steam
Hey so I bought apex coins through steam twice now and i have yet to see them in game. I tried steam support but they where no help, and i can not find a way to make a support ticket to EA (If thats even possible)CaptineCreamer2 hours agoSeasoned Newcomer48Views0likes5CommentsAPEX WONT`T CLOSE/STOP ON STEAM
Since last new battlepass update,i found my game wont close no matter in game or use steam`s"stop game"button, i tried repaire eac 、uninstall eac、delete eac、repair game、close eac or apex at taskmanger,none of these works, i m pretty sure it is easy anti_cheat`s wrong. I wonder why it`s already a whole battlepass version passed ,it still no fixed.I have to reboot my pc to totally stop the game everytime.36Views2likes2CommentsLatest season / 27 / Amped cheaters caught
[Edit: Removed YT Link] There you go, you got player IDs an stuff. Fresh from tonight, multiple games in a row, top ranks in skill distribution in less than 10 games. This will happen until the game isn't free to play anymore. 8 USD for an account and the trash accounts are out. Edit: Removed name and shame YT link as against forum TOS. Please don't. SUDoc2FX4 hours agoSeasoned Scout34Views0likes3CommentsFix game please
I'm having problems with the game. I haven't been able to enter the lobby for three weeks. It's been endlessly loading and a black screen, followed by a code:net error. I finally got it working recently, but when playing in a team with other players, I often get endless loading screens followed by a code:book error, including for the other player. Now I can't enter the lobby again. (PS4)8Views0likes0CommentsPhantom Inputs/Ghost inputs/Stuck & repeating inputs
I have a persistent phantom input / held-button issue that occurs only in Apex Legends. i’m using a DualSense Edge through Steams controller OS. It persists across controller firmware resets, HID (Human Interface Device) reinstalls, cache/config wipes, and GPU driver changes/updates. PC SPECS: GPU-RX 7900XT | CPU 7600X3D | Motherboard ASUS B650 PLUS WIFI | Fan Cooled My specs are more than powerful enough for it to be a hardware issue, and after a day of playing/troubleshooting this points to the issue being server related or patch related. This randomly popped up and became an issue two days ago after the latest Merry Mayhem patch. It does not occur in Steam controller tests or other games such as R5 RELOADED, This strongly indicates profile-side corruption. I need my Apex profile input data reset if possible or maybe patch this?qblurrry10 hours agoNewcomer8Views0likes0CommentsA seven-year APEX player needs help
Dear EA Official, hello. I am a player from China. 2025 marks the seventh year I have been playing APEX. Over these seven years, I have had a very happy time in the game and made many interesting friends, some of whom have even become good friends in real life. So for me, APEX is not just a game; it’s more like a social platform that has helped me find hope to keep going amid the difficulties of real life. However, due to work reasons, the last time I played APEX was from the end of 2024 to the beginning of 2025. Recently, my friends and I returned to the game. But when I logged in, I was devastated. Initially, when I tried to log in via Steam, it showed that my account had been banned. I had never violated any game rules, so I applied to the official team for unbanning. Even after the unban, I still could not log in. When I tried to log in on Steam with the account named “坂本Lueluelue” (account: zyb_19980131), the game said I needed to register an EA account to play. But when I logged into the EA platform using my Steam account, it showed that my Steam account had been linked to an email starting with 1. Strangely, when I logged into this EA account starting with 1, it clearly showed that no Steam account was linked. However, I only have this one EA account, and when I logged into APEX from the EA platform, my game character was back to level 1, and all the money I had spent, my level, and my friends were gone. I once thought I might have remembered the EA account incorrectly, but when I checked my stats on apex.tracker.gg (which allows logging in via Steam), I found my account. However, it is no longer under my previous name (坂本Lueluelue) and has turned into a string of strange letters. At that point, I was certain my account had been stolen. I have contacted customer service at least five times, but they either said they couldn’t find the account or gave incoherent responses. I sincerely request the fair and just EA official team to investigate this matter, help me recover my account, and help me reconnect with my friends.shuanghecheng13 hours agoSeasoned Newcomer6Views0likes0CommentsSubject: Technical Issue - Wi-Fi driver crashing because of Apex.
Dear Support Team, I am experiencing a persistent and frustrating technical issue that I have been unable to resolve. I'm hoping you can assist me in troubleshooting it. The problem occurs specifically when I am playing Apex Legends. During practice in the firing range, my system will experience severe stuttering and audio skipping within 10 to 20 minutes of starting. Simultaneously, my Wi-Fi connection will drop, and I have found that the Wi-Fi driver itself disappears and becomes disabled in the device manager. Interestingly, if I immediately press Alt+F4 to close Apex Legends, my Wi-Fi returns to normal and everything on the system functions correctly again. This issue seems to be exclusively triggered by playing this specific game. Here are my computer's specifications: CPU: Intel Core i5-14600K BOX GPU: AMD Sapphire Nitro+ Radeon RX 9070 XT Motherboard: ASUS ROG Z790-E WIFI II RAM: DDR5 32GB (16GB x 2) @ 6000MHz, CL36 PSU: Seasonic Vertex GX-850 ATX 3.1 Cooling: Lian Li SHDROYSHIFT II LCD 360 AIO I have already attempted the following troubleshooting steps, but the problem persists: Replaced all hardware components (no change). Performed clean installations of Windows 10 and Windows 11 (23H2 and 24H2 versions), but the issue remains. I would greatly appreciate any guidance or assistance you can provide to help me diagnose and resolve this issue. Thank you for your time and support.NiMaCGua19 hours agoSeasoned Novice59Views1like1CommentApex Legends PC – Cannot Connect to EA Servers / EAC Trust Token Issue
Platform: PC (Steam) Issue: I am unable to connect to EA servers in Apex Legends on PC. Easy Anti-Cheat (EAC) fails to authenticate, preventing the game from launching properly. This issue occurs across multiple PCs and Windows user accounts, so it is not a local PC problem. Steps already taken: Reinstalled Apex Legends via Steam and EA App. Repaired Easy Anti-Cheat using the EAC setup tool. Tested on multiple Windows accounts. Tested on a second PC. Cleared EA App cache. Disabled Steam Input and unplugged controller. Reset networking using netsh int ip reset, netsh winsock reset, ipconfig /flushdns. Disabled IPv6. Synchronized Windows time. Checked Windows services: Cryptographic Services, Windows Event Log, Windows Defender Firewall, Base Filtering Engine, Security Accounts Manager — all running and automatic. Verified drivers; nothing relevant loaded. Turned off TPM and BitLocker. Ran SFC and DISM scans — no integrity issues. Attempted clean boot and multiple network configurations. Observations: Issue occurs on multiple PCs using the same EA account. Controllers previously worked fine; sudden failure points to a corrupted EAC/EOS trust token. All local troubleshooting does not resolve the problem. EA support confirmed that a manual reset of EAC/EOS trust tokens is required but cannot be performed without a formal escalation. Request: I am posting here to request that the Anti-Cheat/EOS internal team review my account and perform a manual reset of the Easy Anti-Cheat/Epic Online Services trust token. This issue cannot be resolved by client-side troubleshooting. Attachments: Screenshot of EAC/EA server connection failure. Logs if requested. Summary: This is an account-specific EAC/EOS trust token failure. All client-side troubleshooting has been completed, and the issue persists. Only a manual internal reset by EA’s Anti-Cheat/Trust Engineering team can resolve this.12Views0likes0CommentsThese servers are buns
The loading screen claims I have 50-65 ping; however, in-game, I have 100-150. This game is almost unplayable, and it's heartbreaking because I love it so much at its core. If anyone has any suggestions, please let me know. I talked to my internet provider, and they confirmed the issue is not caused on their end.rwsark7382 days agoRising Newcomer7Views0likes0CommentsApex freezes the entire PC after 05.03.2025 update
Hello! Ever since the last update, which was released yesterday, on June 3rd, Apex Legends has started freezing my whole PC after like 5-10 minutes of playing. I’ve already tried to uninstall, reinstall and repair the game but no luck — it keeps freezing my PC. It’s literally impossible to play Apex Legends right now without hard resetting everything… Is there anything I can do to fix this issue? I just want to play Apex Legends, cmon :(5.7KViews16likes64CommentsSlideshows in DDOS Protected Servers
Im sure this has gotten posted a million times in here but every solution I've looked at, doesn't work for me. Every other game is a slideshow basically in these servers where I get insane packet loss and people are just slideshow'ing around my screen. I saw a bunch of people all over twitter have the same issue and it's been going on for like 2 seasons now. Apex is the only game that this happens in and idk if it's because of my ISP's connection to Respawns servers through AWS, or if it's a windows 11 issue. I saw Shiv had the exact same issue on twitter and he said it was because of a latest update in windows 11 that was causing it. If anyone has any idea what it could possibly be, or has a solution that would be dandy because the last two seasons I've actually WANTED to play this game and I barely can because it's just miserable I play on us east and my ping is fine these games, around 30-40ms btw and this even happens in scrims/private lobbiesFuntyWasTaken2 days agoNewcomer13Views0likes0Comments亲爱的EA官方您好,一个七年老玩家需要帮助
亲爱的EA官方您好,我是一名来自中国的玩家。 2025年是我玩APEX这个游戏的第七年了。在这七年里我在游戏中度过了非常快乐的时光,也结交了很多有趣的朋友,他们有些甚至发展成了我现实中的好伙伴。所以APEX对我来说不仅仅是一个游戏,它更像是一个交友平台,帮我从难以承受的现实生活中找到了活下去的希望。 但是由于工作原因,上次玩APEX已经是2024年底至2025年初的事情了。最近一段时间,我又和伙伴们重新回到了游戏。可是当我登陆的时候,我的天塌了。最一开始从Steam登陆时显示账号已经封禁,可是我从来没有做过违反游戏规则的事情,所以我向官方申请了解封。可解封之后,我的账号还是无法登录。当我使用姓名为“坂本Lueluelue”(账号:zyb_19980131)的Steam平台账号登陆时,游戏显示我需要注册EA账号才可以进行游戏。但我在EA平台使用Steam账号登陆时,它显示我的Steam账户已经绑定在了1开头的邮箱上。可奇怪的是,我登陆这个1开头的EA账号时,上面明明显示没有绑定任何Steam平台账户。可我只有这一个EA账号,而且当我从EA平台登陆APEX时,游戏角色已经变成了1级,我之前充值的钱和等级以及好友全没了。 我一度以为我记错了EA账号,但我在apex.tracker.gg的网站查询战绩(可以用Steam平台登陆)时,我发现我竟然找到了我的账号。只是它现在已经不再是我之前的名字(坂本Lueluelue),而是变成了一堆奇怪的英文字母。自此,我确定了我的账号已经被盗。我联系了至少5次客服,可他们不是说找不到账号,就是在不知所云。我请求公平公正的EA官方,能够查明此事,帮我找回我的账号,帮我找回我的朋友。 联系邮箱:[edit: email address removed] 一名热爱APEX的中国玩家shuanghecheng2 days agoSeasoned Newcomer26Views0likes1CommentMy APEX account was mistakenly banned for two months.
One day in October, you suddenly banned my EA account, and it was a permanent ban. At first, I thought it was just a simple mistake, but to this day, despite countless applications and contacting customer service numerous times, I still cannot get my account back. This is my first computer game, and I have put 1100 hours of effort into it, yet you banned my account so casually. Who do you think you are? Do you think you are God? What right do you have to ban my account without reason? When I asked your customer service why my account was banned, you actually said you could not tell me. I dare say, if you were to tell me the reason for the ban, I could definitely prove that I did not break any rules – it’s your mistake, because I have never done anything against the game rules! If you still have a conscience, check my account thoroughly to see if I have actually violated any rules. Even if you can provide evidence that I did, please send it to me; I am certain I can prove you are wrong! This is my email, which is the same as the one associated with the [edit: email address removed]zero005162 days agoSeasoned Newcomer19Views0likes1CommentBUG REPORT – EasyAntiCheat_EOS.sys Kernel Scan Loop
Game Apex Legends Anti-Cheat Easy Anti-Cheat (EOS) Platform Windows 10 22H2 (same behavior previously observed on Windows 11) Issue persists even after clean OS installation Problem Description While Apex Legends is running, the kernel driver easyanticheat_eos.sys performs continuous scanning without stopping. This causes persistent high CPU usage through kernel components such as: ntoskrnl.exe Wdf01000.sys occasionally dxgkrnl.sys CPU usage immediately returns to normal as soon as the game is closed. Critical Comparison (Important) On the same system, with the same OS and hardware: Fortnite – had the same issue before, later fixed VRChat – had the same issue before, later fixed Apex Legends – issue still persists This strongly indicates: Not a hardware problem Not an OS or GPU driver issue Apex-specific Easy Anti-Cheat EOS module / policy regression Attempted Fixes (No Effect) Windows 11 → Windows 10 downgrade Multiple NVIDIA GPU driver versions Memory Integrity / VBS / Hyper-V disabled Easy Anti-Cheat reinstall All overlays and third-party tools disabled Possible Cause (Hypothesis) The Apex Legends-specific Easy Anti-Cheat EOS game module may be causing a kernel callback loop, particularly on older CPU architectures.SenseiAlper2 days agoSeasoned Newcomer46Views1like3CommentsSubject: Appeal
for Account Unban in [Game Name] (Outer Card Mode Issue)<br/>Dear Hideouts Team,<br/>I am writing to appeal the ban on my account while I was playing the outer card mode. I am extremely confused as I have no idea what led to this ban.<br/>I am a passionate fan of this game and have invested a significant amount of money in it through recharges. I am a law - abiding citizen and have always followed the game's rules and regulations.<br/>I tried to seek help from your customer service consultants, but they neither addressed my problem nor even replied to my inquiries. Moreover, I am unable to submit an appeal in the eahlp (I assume this might be a typo and you mean "help" system). I am really desperate to know the reason for this ban and hope to get my account unbanned so that I can continue to enjoy the game.<br/>I sincerely hope you can help me solve this problem and look forward to your prompt response.<br/>Best regards,<br/Solvedlty052 days agoSeasoned Newcomer30Views0likes2CommentsEa PlayStation account linking
I am seeking assistance with linking my EA account to a different PlayStation account because the one it is currently connected to has been permanently suspended. Since I no longer have access to that account, I am unable to manage my EA services or continue using them as intended. I would appreciate guidance or support in safely transferring or relinking my EA account so I can regain access and continue playing without further issues please let me know if I can get some assistance I have so much stuff on my account I wish to not lose because of an incident that has nothing to do with the game as I have 0 suspensions.Royalty_god132 days agoSeasoned Newcomer32Views0likes4CommentsHow To Change EA Account Email Address without access the original email address
Hi i started playing apex legends 6 years ago with this account i am logged in here with Ritchierd. But i dont have access to that email address anymore i forgot my password. It was never a problem before becasue i just played Apex Legends on console only. But now i would like to cross progress my account to PC Now. So i think i will need to change the original email address on this account. this is where i would like this Ritchierd account i am logged in to be changed from the original. possibly with many hours i could figure out the password on the old account. But i thought i would try a easier option and see if you can help me 1st..Thanks for any help on this. (CM: Edited to remove email address in order to help protect your personal information)Ritchierd2 days agoNew Novice11KViews1like11Comments
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