Forum Widgets
Recent Discussions
EA App/Launcher won't email verification code
I'm trying to play Mass Effect Legendary Edition. Requiring Steam is bad enough but now I discover that the EA App is also required. This of course requires a login. Went through all the setup and now when I launch the game I need to log into EA app (annoying) but the game still won't start. It want a verification code. I click the send button and nothing happens. I click the resend button and still nothing happens. Please note that I have already done this exchange successfully when I created the account. Now nothing. If I can't get this resolved soon I will be removing the game and requesting a refund since it is not working.0Views0likes0CommentsSkate 4 Crash
Hello. I just got skate. for PC this week and I downloaded it. When I click the play button in the EA app, it'll launch the game. When I click start on the main menu, I cant make it past configuring. The game crashes and sends me back to the EA app. Any suggestions? I disabled the antivirus on the EA app and the skate folder itself and tried to repair the game and it didn't work.Enjoithejunt5 hours agoRising Newcomer8Views1like0CommentsJet Set Solitaire
I have been stuck on a level over a year, and I cannot get past this level. I have tried to contact support with no success. In order for me to get to get to the next level I need to have 16 stars. No matter how many times I try a level I just can't get past it. I will try to send attachments.CheryllGor22 hours agoRising Newcomer4Views0likes0CommentsGames removed from library despite owning them!
i will be honest here a little frustrated that i cant just play the games i have outright purchased, Today it was Battlefront 2 i have played it not too long ago and today went to load the game and says it has been removed if i want to add it to my library i have to go to the store and re purchase it so i cant play a game i had just played maybe a week ago and this isnt the first time this has happened13Views0likes0CommentsEA App – Game license expired (EC:204) despite internet connection
Hello EA Support, I am unable to launch my EA-purchased game due to a license issue. When launching the game, I receive the following errors: "We've noticed your computer is currently offline. To activate your game on this computer using your EA Account, you'll need to connect to the Internet." "The game license has expired – Error code: EC:204" However, I am fully connected to the internet and successfully logged into the EA App. I have already tried: Reinstalling EA App and EA AntiCheat Clearing EA App cache and program data Running EA App as administrator Flushing DNS, resetting network settings Using mobile hotspot instead of broadband Creating a new Windows user profile Booting into Safe Mode with Networking Ensuring system time and region are correct (Bangladesh) Allowing EA App through Windows Firewall Despite all this, the game still won’t launch. EA App works fine otherwise — it logs in successfully, but the license will not refresh. Request: Please help refresh or activate the license from your server side. I believe this is a backend license validation issue that cannot be resolved from my end. Let me know if you need my EA email, game title, product code, or PC specs. Thank you, Mehedi Hasan21Views0likes0Commentsgame says I need to install pack I already have
Hi! So i have this problem that when I start the game and try to start playing or load a save file, it says I need to install all the packs and then restart the game. I tried going to manage add-ons and everything is already installed. And I've already clicked on repair in the EA app and it still says I need to install all the packs. I don't know what to do anymore, please someone help me!hannawikstrom2 days agoNewcomer19Views0likes1CommentEA App Won't Load Properly, or Even Work
Hello! I saw a few posts about this happening on Mac, but the one I saw had no responses of help, but seeing other having issues I wanted to also post something just in case! As I mentioned, I'm on Mac, and I was having some issues on a game I was playing (The Sims 4, where it was claiming I was not connected to the internet and I wanted to use the gallery) so I decided to quit the game and reopen through the app, and it said I was "back online" (never was offline), and to reopen the app to begin playing online. So, I did as it said to, and then the app began to rapid-fire ask for permission to have admin. Now, I myself don't have admin controls, nor know the password since the computer still technically belongs to my dad since it's his old work laptop. It's been about two hours since, and the app can open now, but has problems even showing up. I can get the page itself to show up, but nothing appears and it only shows up when I click on a top bar option. I got an error code originally as well saying EC:106, which I have no idea what it means. Any help for a fix would be fantastic! I do wish to be able to play today haha!DreamyStarbi2 days agoSeasoned Novice23Views0likes0CommentsBattlefield 1 doesn't launch
Hi, I'm dealing with a super frustrating issue. I bought Battlefield 1 on Steam and it launched successfully the first time. I played it once with no problems. But ever since then, the game refuses to launch. When I click "Play" on Steam, the EA App opens, the Battlefield 1 splash/loading screen appears for a second, and then everything just closes. No error message, no crash report — nothing. Just a quick flash and it dies silently. Here’s what I’ve tried (none of it worked): - Fully uninstalled and reinstalled the EA App (including clearing AppData and ProgramData folders) - Verified game files via Steam - Tried running both Steam and EA App as administrator - Cleared EA App cache - Re-linked Steam and EA accounts - Tried launching the game directly via EA App - Checked for DirectX and VC++ redistributables - Disabled EA App beta - Even tried a different USB port (since I’m running the game from an external SSD) I also tried all suggested solutions from other forum threads. Nothing works. It makes no sense — if my system was incompatible, why did the game launch fine the first time? It seems like EA App is crashing internally during the handshake with Steam or the game, but I can’t even capture the error message — the window closes before anything shows up. Any help or response from EA would be appreciated. At this point, I’m just really disappointed and tired of troubleshooting a game I paid for. Thanks.706143xx2 days agoRising Newcomer12Views0likes0CommentsSims 4 error: Failed to launch game
Sims 4 has failed to launch for some weeks now. I've uninstalled and redownloaded multiple times, repaired multiple times, as well as moved folders around and nothing seems to have worked. I've attached the error message I get when I try to launch. edited title for visibility. -puzzlezaddictPalmerjm002 days agoRising Novice421Views5likes67CommentsEA app won't open at all.
I'm on my Mac and the app will not open. The icon just bounces a couple times and the top of the screen suggests the app is open as it has the 'ea app-account-friends-window-help' stuff and it's clickable, but nothing else happens -- no popup saying there's an error or anything. I've uninstalled the app + redownloaded, replaced the app several times, restarted Mac, cleared cache through app recovery, manually cleared cache through {finder>go>go to finder>~/library and /library} and then deleted all of what needed to be deleted as well as from my internal disk(MacIntosh HD), I've cleared all EA aspects from activity monitor and also used EAhelpLauncher. NOTHING has worked. When I manually cleared everything from finder, it did load briefly for me to login to EA again, but then when I tried to boot the app it didn't open. I've also typed ' snip ' into Terminal but that just says no matches found. Can anyone help?0xd8vkqabj992 days agoSeasoned Newcomer20Views1like0CommentsSims 4 - Game License Invalid
So first I had an issue with my app even loading, it said I had no games in my library, I needed to buy EA Play which I haven't had in years with no issue, and wouldn't even show Sims 4 anywhere. Contacted the support chat, not sure if she fixed it or if I did because I found a way to clear my cache while waiting on her response which started working like normal once it relaunched. Then it just said I needed to download the game, which I have downloaded along with every pack (minus kits) downloaded as well, I did NOT want to have to redownload all of that, so I checked it a different way and it pulled up that I just needed to update. I updated the game and now it says my Game License is Invalid, always something right? The person in the chat couldn't help me, she just told me to post on here and she would report it on her end but that was it. Just like most people who enjoy Sims 4 I have 2500 hours in this game, a lot of money in it, and the game is a FREE game so how is my license invalid? I have clicked the repair button under MANAGE, and it repaired the base game along with all my add ons but I am still having the issue. I wish we would go back to Origins, I don't remember there be any issues with playing Sims 3 and it seems the EA app has issues too often. I just want to play my game and relax after a long day at work and can't.Solved3.5KViews1like109Comments[UPDATE] EA app Friends List, Invites, Cross-Play — What's Going On
Hi all, For last few weeks, the right side of the EA app is in indefinite loading screen. My profile pic, status and friend list are a part of this infinite loading screen, PFA. Because of this, in game friends who are online don't show up as well as I don't show as Online for my friends. I have no issue playing the game but I am no longer able to play with my friends. Tried the following but nothing helped: App uninstall and re-install. Delete reg edit entries, clear local data after EA uninstall and reinstall. Delete Apex legends and EA app, delete all involved folders, local data, reg edit entries and reinstall. Restart router. Also tried installing EA app in D: drive(custom location) but it keeps installing in C: drive. Not sure if this helps though.Solved10KViews36likes263Comments[INFO REQUEST] Error Code: EC:10005 In EA app
For days now, I’ve been reaceiving this error code on my PC. I repaired the EA App, uninstalled and reinstalled it, checked my Norton firewall, reset my router, ran as Administrator and tried other fixes, but the error persists. This has never happened before, and it only affects the EA App—my Steam games run without issue. PLEASE FIX THIS PROBLEM ASAP!!Solved1.2KViews10likes75Comments
Community Highlights
Featured Places
EA app
Discuss the EA app and your favorite games, and meet other players in the EA community to play with.EA app Tutorials & Guides
Read all the guides and info about the EA app!EA app Info Hub
Get all the info and news you need about the EA app!EA app General Discussion
Got EA app questions? Let's chat here!EA app Feedback
We're eager to know your thoughts on the EA app! Feel free to share any feedback or ideas in this community forum.EA app Technical Issues & Bugs
Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.