Recent Discussions
The sims 4 keeps closing out during gameplay after update
After this most recent upload I noticed it. I will be in the middle of playing and every 15 minutes into the game it would just crash…So I read something that had said to remove some things I downloaded from the gallery so I did that. And all I noticed was that it allowed me to stretch my play 30-40 minutes. I even cleared my cache, reset my x box, I don’t want to remove the whole game and put it back on but MAN I don’t know what to do. Any suggestions?? Advice??20Views0likes0CommentsThe gallery and game crashing
My gallery is not working . I have reset , unlinked and re-linked my EA account, my internet is not the issue what so ever. All I can see is my library, I have tried countless times restarting my game & console and still nothing. Its been a day now !!? Ever since the recent update for console it seems to make the game run WORSE !!! my game has been crashing as well not as bad as day 1 but nonetheless my game is not running smoothly at all19Views0likes0CommentsConsole Still Crashing with Update 2.13
I can't say all PS4, I can just say mine is. At this point what in all the world is really going on. It's not our playstation for a absolute fact so this suggestion that we should send out playstations in for manufacturing repairs is not going to fly or a fix... Its happening to the PS4 I can't speak for Xbox I don't have one. What I do know is my sister has the PS5 and she has no issues with playing sims 4 on it. I've watched her game stream for 7 hours without a single bleep. This is not criticism this is a concern and down right confusion at this point and we have so many things coming such as the nature event that its going to make it impossible to play with this buggedout ps4 update I use to say it can't be that bad when people would tell me they was having issues and I would say It can't be that bad..well.... I want to apologize I completely understand now.QueenExtreme12 hours agoNew Traveler28Views1like0CommentsError while saving
I play on an Xbox one and ive been having issues for over a year with saving my game. While saving the file im currently on I'll get error 08 or 00 and I think 01 too where itll delete my file which I then have to resave on an empty "new game" file which then blacks out all the photos my sims have taken. I love taking photos of my sims but its gotten to the point where I feel like I shouldn't bother. It just happened again after I had my sim have a birthday shoot and im so irritated rn. Ik saving on a new file is blacking them out but does anyone know why this is happening?VaeHoneybun13 hours agoRising Novice14Views0likes1CommentGame keeps crashing after update (xbox)
Ever since the new update for consoles on 6/17 the game keeps crashing. Is anyone else having this problem? It doesn’t freeze or anything the screen just immediately goes black and crashes. I use an Xbox. This has to be the sixth or seventh time for me and I’m sick of it. I’m no longer playing until this is fixed. It wasn’t doing this before the update. Sometimes it crashes 10 min in and sometimes it crashes an hour in. But it’s crashing, a lot. I’ve been trying to play still but at this point I don’t see why I keep trying. Can this be fixed?Chaotic7Cam14 hours agoSeasoned Newcomer44Views2likes1CommentAll login event items gone
I recently transferred my data from my PS4 to my PS5, and after I logged onto the sims I found that my rewards from both the reapers rewards event, the cozy celebrations event, and the blast from the past event were gone.CashusK11016 hours agoRising Newcomer26Views0likes0CommentsEA app authentication fail
Same issue as everyone else it says I’m not connected but as far as I know I am. Tried uninstalling and reinstalling and doing everything that’s been suggested. I have gallery access and everything but my fear is I won’t be able to play the event that’s coming if this is not resolved someone please respond and help don’t ask me to do the same things I’ve already done and expect a different outcome I’m begging you80Views1like1CommentEA app authentication failed message
I'm getting the message "EA app authentication failed. Please log in to EA app to enable online features". I checked my account on EA, and it shows it's already linked to my PS 4 account. I checked my wifi and even reconnected to the internet to be sure. I cleared the ps 4 cache. It won't fix the problem. I didn't get this issue until after I installed the new update.Bbwolf202 days agoRising Traveler59Views3likes0CommentsGame crashes when saving on PS5
The title is self explanatory. This is a really frustrating issue where the game crashes during saving specifically and I lose all progress each time. This has been happening for a few months now but it’s to the point where I can count on a crash almost every time I save. Totally defeats the purpose of playing. I have every expansion, game, and stuff pack. I also have a good amount of kits but not all them. Obviously no mods, since I’m on console. Please help.iam_BritNicole2 days agoRising Newcomer47Views1like1CommentConnection is Required error
I downloaded the new update today on my PS5 and it keeps saying to login to my EA account to use online features. My Internet is working fine so this has to be an EA issue. Is there a way to fix this? Also, my Sims on my home screen have been stripped of their clothes and my female Sim no longer looks pregnant. I'm scared to fully load into my save. Help, what do I do?twizted_orifice2 days agoSeasoned Newcomer658Views6likes37CommentsNew update broke build mode?
I wrote this earlier, but I think I might have put it in the wrong forum. Is anyone else having issues with build mode after the new update? I cant place any items on a lot at all. If I try to place an item it immediately disappears like I never clicked on it. Also, I have been having an issue with my sims or pets turning completely black if paint tool has been used on them for tattoos or to make the pets look more realistic._itsVEEplays3 days agoRising Newcomer63Views0likes1Comment[READ FIRST] Console Troubleshooting Guide and Known Issues (Patch 2.13)
Index: Current console specific open bug reports Crashing issues DLC issues (packs have gone missing/showing as unowned) Error Code: 0 Current Console Specific Open Bug Reports Please update your game to the latest version, and then power down your console completely before restarting and launching the game. If this does not resolve your issue, please read below for direction on opening a bug report with more information if there is no current dedicated thread for your issue. Xbox Update and Power Instructions PlayStation Update and Power Instructions Here are the current issues and open bug threads for Xbox and PlayStation. Please read through the following and post your issue in the corresponding thread- if your issue does not have a dedicated thread listed here, please open a new bug report following these steps so we can further track the issue. General Tech Issues: [NEEDS INFO] - Console crashing issues [NEEDS INFO] - Paint Mode in CAS crashing game [NEEDS INFO] - Endless load times [NEEDS INFO] - Menus scrolling too quickly [NEEDS INFO] - HUD disappearing [UNDER INVESTIGATION] - DLC pop-up stuck on screen [UNDER INVESTIGATION] - Cursor is missing [REVIEWED] - Updating Graphics Settings message [REVIEWED] - Lag when adjusting camera Live Mode: [NEEDS INFO] - Interaction menu lagging when selecting objects [NEEDS INFO] - Sims won't perform queued commands [UNDER INVESTIGATION] - Smudged tattoos, blurred make-up in Live Mode [REVIEWED] - Lagging when cooking [REVIEWED] - Events unable to gain rewards [REVIEWED] - Game breaks if a prompt comes up while moving an object in live mode Build Mode: [NEEDS INFO] - Unable to rotate roofs [UNDER INVESTIGATION] - Unable to scroll in Build Mode [REVIEWED] - Freezing after placing roof Cats & Dogs: [UNDER INVESTIGATION] - Can't enter dog breed name Eco Lifestyle: [UNDER INVESTIGATION] - Evergreen Harbor flickering pyramids Growing Together: [UNDER INVESTIGATION] - Can't scroll on expanded list of milestones [REVIEWED] - Screen freezes when choosing a time for stay over Life & Death: [UNDER INVESTIGATION] - Unable to select genetics options after Rebirth Businesses & Hobbies: [REVIEWED] - Custom tattoo limit errorEA_Solaire3 days agoCommunity Manager16KViews1like3CommentsGame Play Issue: Unable to get house’s back (that I built)
Hello, recently I got a new wifi (an upgrade) afterwards I launched the Sims 4 and realized it wasn’t working. At the time I didn’t realize it was because I hadn’t connected the wifi to the console, however now that I have when I launch the sims it only kept data from a couple of my worlds and deleted my houses that I’ve built but the weird thing is there are only a couple of worlds that have deleted my house data. And it’s not just base game worlds that kept their data, there are other worlds that I have bought (via packs) and they have houses I’ve built still in them. I have some houses that i downloaded and are in my library but mostly the ones that have gone missing were never saved. Just a side note: All the family’s are fine it’s just the houses. Please if anyone has ever heard of this or has had it happen to them, it would be so helpful to hear what you did to get them back. Thanks so much for taking the time to read this.penguingraice774 days agoRising Newcomer26Views0likes0CommentsI can’t go up a floor
I was playing the Sims 5 on my PlayStation five when I went down a level and then when I tried to go up, it would not let me. I tried to in build mode and it still doesn’t work. I tried resetting my PlayStation five and it didn’t work I closed the game and reopened it and it didn’t work. I do not know what to do,2ysa3zwmhztc6 days agoRising Newcomer25Views0likes1CommentSaving Issues
Hello, Unsure if anyone can help me. I am having issues with saving creations to my library. I have a ps4, I have tried the methods that show up on my Google search; Ex, deleting the game and files, reinstalling. Not using CC content. Which i don't do normally anyways. I always get the error code now stating it can't upload the lot to my library. Everything I've tried hasn't worked. It be greatly appreciated if anyone may have some tips they might know of, or tried if this issue was something you experienced. Thank you.xXizZzZyXx6 days agoRising Newcomer36Views0likes2CommentsSettings and online Gallery
I play on ps5, I had recently just wiped my whole system to factory settings and deleted all saves and such (horrible I know..) because it seemed my game has nothing but issues and potentially corrupt files. Well I just downloaded everything fresh and new, but now trying to play TS4 I am unable to access the online gallery or even maxis gallery.. I also cannot access some settings in game options, like environmental settings, pack settings, even gameplay settings. I have nearly all the game packs(not including kits) for the game and they all are downloaded(including kits). I even checked if the game needed an update. I've tried restoring licenses, powering down my system and turning it on, deleting and re-downloading the whole game and all saved data again. Absolutely nothing seems to be working. Im not sure if my system may be corrupted and causing issues with server connections but my internet is Absolutely perfect too(meaning i did a internet test). I even thought maybe it was my extended storage so I wiped that clean too...(thats where TS4 was stored originally). I even tried playing with my sims disk inserted and without(i have the disk version and the console store version. They basically count as the same version no matter which i use.)97Views1like4Comments