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Missing Content on EA
I'm missing a lot of the content on my EA account! My username was also reverted to its original. Idk what else to do, I've already logged in and out of the account and tried to sign in on different devices. There haven't been any suspicious sign-ins either. I still have the downloaded content on my computers but I can't access any of it because it says that I don't own it. If I cant get anything back to play my games I'd just rather have a refund for all of the content it was a lot of money :( pls help!1View0likes0CommentsPlease help me to retrieve my account my sims 4
a while ago i ask customer service to help me my problem how to repair my account in sims but he ask me to install my sims and then re install after i re install my account cant load may i ask your help plssve2wim2sk6o7 hours agoNewcomer15Views0likes1CommentDelay between click and interaction wheel appearance
Hey there! So, like I say in the title, I have a bug that's currently driving me nuts. Whenever I click on a fridge, a computer, or a sims, it takes like between 6 to 10 seconds before the interaction wheel pops up. It's making the game straight impossible to play. I've tried to delete all the mods, repair the game. Delete the game alltogether and re-install it entirely. I've tried to make a clean install of my windows, same with the graphic card driver. I emptied caches and whatnot... I'm at complete loss here. Does someone have an idea on how to resolve this? If it was only with the frigde and the computer I could tolerate this, but with the sims it's just making this unplayable! Thanks in advanceFluffyGrimmy11 hours agoNewcomer15Views0likes2CommentsNeed help with Sims 4 Play
Good Day, I am checking here to see if anyone else is having this issue. While playing my screen in the game goes black I can see the thought bubbles of the sims and nothing else. They are still moving around and also I can not save the game the only one is to do it by managing worlds. Then I have to kill the game via the task manager because I can not get out of the game at all. I have attached a screenshot of what I am seeing when this his happening.21Views0likes2CommentsSo Saddened & Disappointed - Any Simmers Relate?
I never thought I would do this as an avid Sim lover and player for over 15 years. But, I have reached a point where I am discouraging people from purchasing the game or purchasing new packs all together. Context: I went three years without playing due to not having a PC and finally (solely to play the game) got one in May of this year with great specs and I am so saddened by what I’ve returned to. This is the most buggy, dysfunctional, frustrating experience I’ve ever had. I can’t play the game for more than 15 minutes without it literally shutting down in my face, and once I fix that, EA sneaks in another update and before I can stop the install, my game is broken again - this last patch is taking the cake for me. Game will not even function with no mods or CC, just base game play and some packs and yet, it’s still a completely broken game. The only things that function seamlessly are CAS and Build Mode, so you’ll spend hours building something that you can’t play. So crazy that I can’t enjoy the things I’ve paid for at their most basic, bare bones level! I even let the game just run for a few hours and let my Sims autoplay and it STILL broke. I have tried bug fixing for houuurs and commented on so many forums I’ve just decided to stop because the game that I paid for, and bought a PC for, that is not only still being sold but constantly has new releases and packs should work without a labyrinth of manipulation tatics and constantly hard resetting my PC (crazy run-on sentence but I’m frustrated so forgive me). Maybe instead of constantly flushing out new broken packs, improve the quality of the game at its current state?! I’m so disappointed and almost hurt by EA’s lack of response to the continuous negative feedback they have been receiving. Mostly, I’m saddened that a game I once loved and spent hundreds of dollars and thousands of hours on has come to this. I genuinely love this game and have so many fond memories playing it but this is starting to feel like a joke. I hope things can come around soon. I don’t know if there’s a petition somewhere but send it my way because this ridiculous. Hopefully, things will improve but boy am I disappointed about what I’ve come back to.ashpxsh2 days agoSeasoned Newcomer84Views0likes4CommentsDownload will not save in Documents Folder?
I needed to remove my OneDrive for work off my laptop; for some reason, my sims game was playing and saving to this location. The file path was HP/User/OneDrive/Documents, rather than the standard HP/User/Documents folder. I was having an issue with mods as well, so I tried to backup, remove, and redownload. In the process, I lost my saves (but that was my own error), but now the re-download is not working properly. I have tried changing the download file path to Program files, Program files x86, and the standard documents folder. None of these paths work to give you the standard Documents/ElectronicArts/The Sims 4 path, which contains the mods and traditional folders. Every download is now downloading files like "EP01"-"EP14" vs the traditional folders. I can play the game and all of my downloaded content works, but I can't use any mods or CC because of the very strange download location and files. Please help!!!LindseyCS4 days agoRising Newcomer34Views0likes4CommentsMy Game is totally freaking out
My game has totally gone crazy, it's my favorite game and I can't play it anymore: for two days now, my game totally freezes while my sims do the simplest and most trivial things. For example, my sim goes to the toilet and stays on it for a few minutes and then time freezes. The time counter no longer advances but the sims continue to repeat the same actions endlessly. I tried clicking the 0 to make the game stop and then restart it, but it crashes again. I also tried to do "reset a sim" but it doesn't work. Please, someone help me!!Edorip4 days agoSeasoned Newcomer39Views1like1CommentGame Not Launching
My game isn't opening through the EA app. I have already tried removing the folder from Documents > Electronic Arts, but it still doesn't start, and no folder appears in its place. I backed up the original folder, but I don't know what else to do to fix the problem. My antivirus is disabled, and I have tried restarting the computer multiple times.38Views0likes1Commentmy game was DELETED
I am playing The sims 4 for over 1 year. Today i opened the game via steam and EA and found out that all the world, the characters, and everything is missing! like i have never played! the only option i have is to start a whole new game. does someone now what to do?45Views0likes1CommentBluescreen after 2 min in game
Hello everyone, After the Sims 4 update I can no longer play for more than 2/3 minutes, the game crashes completely - blue screen error message not given. Before the update everything worked fine with my 12 expansion packs. It's not the PC - SSD card, graphics and CPU are perfectly adequate - Cyberpunkt runs without any problems. I have already carried out these points: Update of all drivers System component update Deleted all caches, also via RAZOR CORTEX Deleted certain cache files in the Sims4 folder Reperaid system fieles with sfc scan now and dism Check disk, BIOS update, XMP disabled and lowerd memory freequency Uninstallation - 6 times Installed - 6 times I do not use any mods Unfortunately none of this has helped aswell as the EA support - please help DxDiag already checked by support all good. Thanks for your helpSimonetta_907 days agoRising Newcomer42Views1like1CommentThe Sims 4 not Loading
So, I have been having this issue for a little over a month now. When I open the EA app, and click play on The Sims 4, it says I'm playing but nothing shows up on my screen, it stays on the home scree. I think go to my home screen and double click the sims 4 to open the game, it them opens my EA. app back up and says it needs an update and to visit the game hub. Nothing needs updated. I have done the app recovery and cleared the cache, I have restarted my computer several times, i have uninstalled and reinstalled both the Ea app and the game more than once, I have also repaired the game and still it will not work. I have no mods installed, my ran is 16gb I have 512gb storage and a 3.20hrtz on this new computer. Any other suggestions?PrincessFawn978 days agoRising Newcomer65Views1like1CommentLaptop recommendations
Hi please help! im looking to purchase a laptop so i can play sims 4 again. Ive found 4 different laptops and my budget it’s £350. I am wanting to get expansion packs! Can someone please recommend https://www.currys.co.uk/products/acer-aspire-3-14-laptop-amd-ryzen-3-256-gb-ssd-silver-10251044.html https://www.currys.co.uk/products/msi-modern-14-14-laptop-intel-core-i5-512-gb-ssd-beige-rose-10251872.html https://www.argos.co.uk/product/6827287?clickSR=slp:term:laptop:14:203:1 https://www.argos.co.uk/product/3088782?clickSR=slp:term:laptop:1:82:1chloe78009 days agoNew Novice99Views0likes7CommentsSims 4 Pc help
I've been having issues with my game crashing so I completely re-downloaded the ea app and the game and now it crashes as soon as the loading screen pops up, I have no mods or cc installed yet but I would love to play with my mods again. Any advice?dmeme_queen9 days agoSeasoned Newcomer66Views0likes3Commentssims 4 launches in background origins app
when I start the sims on windows 10 origins app the game just starts up in the background and I am unable to see or play the game. I can see that the game is running through system prosses and the play button on the origins app in gray as if the game is running. no error codes come up on the game or app things I have tried: Fresh reinstall of origins app and sims 4 itself clearing the cache in the origin's app repairing the game make sure game and app are up to date downloaded the game on steam to see if I could launch from there. no luck I went through permissions through properties of the game and app to allow all made sure all the drivers were up to date on my pc I have even put a fresh install of windows on my pc and fresh install of app and game, and it still does the same thing I have watched a few YouTube videos on how to fix but have not found anything new I haven't tried any suggestions for help would be appreciated thank youNeonjello6910 days agoSeasoned Newcomer17Views1like1CommentI NEED SIMMER'S HELP! (Disabled mods/Cc)
Since the new lovestruck update I've been trying to use mods/cc but they are not working.😭I've looked up many Youtube videos and articles but nothing has worked. When I open the game it tells me that the mods are disabled and to go to game options and turn them back on. I'll do that and then I click apply changes but whenever I reset the game even if I have no cc in my folder, when I open it back up the settings reset. I've done this as admin, download all the new versions of cc and mods, created a new folder, repaired my game, and even un and re-installed my game but nothing works. The sims is my way to relax and escape from the real world and it is really hard when I can't afford a lot of packs for I use cc and mods. I really need help so if anyone can please let me know, thank you.41Views0likes1Comment