Recent Discussions
Refund
Hello, I bought three times the Sims 2 & 1. How can I do to have a refund please ? Thank you and have a nice day. CélesteSolvedgidgebhjdkj3 months agoRising Newcomer124Views1like1Comment
23 Wright Way is Bugged (Sims Hot Date lot)
If you tried to build anything on the lot addressed as 23 Wright Way, you cannot take your sims there with the cab. If you try to take your sims downtown and select that lot, it gets stuck on the loading screen and freezes. Please fix this. I've lost community lots this way that I spent hours working on!SolvedInvisibleExpert4 months agoSeasoned Novice114Views0likes4Comments
Side Scrolling Not Working in Sims Legacy
Dear EA/all, I've just downloaded The Sims Legacy for the second time and to my delight, the UI scaling issue has been fixed!! However, as soon as I started to play, I noticed that I can't scroll from side to side with my cursor whenever I'm on a lot - whether it's empty or occupied. Strangely I can move up and down, but not left to right. So the only way to view something either side of my current screen is to zoom out. Has anyone else experienced this bug? I'm using Windows 11.Solvedlarissalasca4 months agoSeasoned Novice63Views0likes2Comments
Serious bug after latest update - can't scroll right (so I cannot play)
After this update I cannot scroll right AT ALL. So I can't play the game at all. Please fix it. I'm using Macbook with Windows installed. Everything was ok until yesterday. Today initially I had an issue with the resolution in the game, it was super small with black areas on right and left. Then I changed my computer's resolution and now there aren't any black areas but I cannot move to the right at all in the game. Please fix it as soon as possible. I paid for my a game and I cannot use it because you are allowing such poor quality of work and probably lack of proper testing.SolvedOlinka925 months agoSeasoned Newcomer176Views2likes5Comments
I still cannot go fullscreen
At launch, I could go fullscreen but not windowed (it kept switching back). But after the feb. 12 update (i think), its reversed. I cannot go fullscreen because I keep switching back to windowed. But the problem is, my display is 1920x1080 and with the border, it cuts some screen space above.SolvedNoctisLXV5 months agoSeasoned Rookie45Views0likes2Comments
Custom sim skin doesn't work, my sim is invisible
So I had a self-made Costum Sim that looks like Herman Monster. Somehow the immigration from the old game data to new Game folder didn't go as planned and he's almost invisible. You only can se shades where he walks. I remember I had already the issue when I installed the complete collection back then. I somehow managed to recreate him but I don't remember how. In the Sims creator his skin is showed normally. But when I try to rebuild him as a new sim I can't find the skin and there seem to be loads of corrupted skins. What can I do?Solvedvivila5 months agoNew Novice39Views0likes2Comments
laptop completely freezes after turning on the sims 1
Hello everyone. if somebody has problem like me? When I open The Sims 1 Legacy my laptop is completely freezing and I can’t nothing open. A window appears regarding loading the Star add-on informing about the arriving stars but that's it. It doesn't even load and everything is blocked. Does anyone know a solution how to fix this?SolvedCass9985 months agoSeasoned Newcomer93Views0likes4CommentsUnable to wake up from sleep bug.
My Sim was asleep and can't leave from the bed please help.Solvedicemanxman85 months agoNew Vanguard38Views0likes1Comment
Sims 1 legacy edition- Why does it do this? Not rendering anything
I can make a sim fine but when I move in the house isn’t there I hover my mouse and objects appear but disappear after. I’ve tried doing what ea support have suggested like clearing cache and what others have suggested such as downloading new graphics driver. I don’t know what else to do and I’m so disappointed I was so excited to play.Solved226Views0likes9Comments
The Sims 1 Legacy STILL NOT WORKING after 2-20 patch
Still getting the same vaulkan error on 2-20-25 for Sims 1 Legacy. ***edit 2-22-25 Contacted ea for a refund thru chat. Sad I won’t be able to play sims 1 again. Maybe in the future it will work for everyone. 🤷🏻♀️😑Solvedacrabtree11235 months agoRising Traveler1KViews2likes33CommentsSims Legacy no longer loads after Patch #4
Laptop Windows 10 Intel i5 2.4 GHz NVIDIA 1050i Steam The Sims Legacy standalone Was just playing Sims Legacy yesterday and I have 19 total hours of playtime on it. It loaded-up just fine and ran very well - zero serious issues. Now, today, it won't load-up at all - the cursor shows a blip of the "Loading" eggtimer, but then it stops. Ran File Verification - 1 file needed to be replaced. Attempted to load the game again - same issue. Uninstalled and re-installed - same issue. Edit: Uninstalled and re-installed the Microsoft Visual C++ 2015 - 2022 Redistributable (x64) and (x86) then restarted my PC - same issue. No change.Solved733ce075af6e0c1b5 months agoSeasoned Newcomer111Views0likes4CommentsTS1LC Bug: Can't run in background during windowed mode
Usually in windowed mode, you can ALT-Tab to bring up another window. However, the Sims 1, even with the "-w" command line option, will minimize and the audio will shut off when you try to switch applications or open up another window. This happens even if you turn on the in-game option to "Sim in Background" And yes, you also can't run in background during full screen mode.SolvedSimsMegaDeluxe5 months agoSeasoned Hotshot126Views3likes8Comments
TS1L Vulkan?
Absolutely no hate to the amazing help on this forum!! Thankful for you guys. But I have questions, as I find it quite odd how we have been posting here for 3 weeks begging for the Vulkan error to be fixed.. threads on threads of asking for dxdiag’s and ‘Vulkan info’ and consumers riding on hope that it will get fixed so we all can play it. No mention that we will not be compatible with our systems, just that it’s being worked on or radio silence until the next patch arrived. Then suddenly after the 2/20 patch - the majority of us still having issues come to the forum once again - and all of a sudden we are informed we don’t meet minimum specs because our computers don’t support Vulkan, and we will not be able to play TS1L on our specific systems due to it. Why were we not told this 2 days after the release so we were all ‘eligible for refunds’? Rather than keeping us all hooked that possibly it’s going to work after 3 patches and 20 days (coincidentally past the refund time frame)? What is EA going to do about resolution with those of us that can’t play it and aren't ‘eligible’ for refunds, but Vulkan was never originally apart of the required specs upon the day of the release? Like I said, absolutely no hate to the EA folks on here actually helping folks! But this whole ordeal really changed my pov of buying future games and sims 4 packs from EA🙈SolvedTaylorSchipman5 months agoSeasoned Rookie289Views2likes8CommentsThe Sims 1 still not working after 2/20 patch
I have downloaded patch after patch and still have not gotten anywhere with this game. It still crashes during the sims logo loading screen through the EA app. I have included my dxdiag twice and don't have vulkan on my pc, please help get this fixed or I want a refund as I have not played since I bought the legacy pack on release day and am beyond frustrated I can't play this game. EA_SolaireSolvedvloveeex35 months agoSeasoned Newcomer256Views1like9Comments
Sims 1 Legacy empty neighborhood
I am experiencing a bug where my game is showing nothing in the neighborhoods and crashes when I do anything. I've already tried uninstalling and reinstalling the game, verifying the files, and deleting the "sims25" folder from my saved data from my user data. nothing is working CM Edit: Please see puzzlezaddict post here for further information.SolvedAdmiral_sloth5 months agoRising Novice884Views4likes11Comments
Low outdoor performance - Sims 1 LEGACY
I hope you can help me, the game performance drops drastically when going outdoors like magic venues or restaurants, it feels like it's on very low FPS, it's unplayable due to lag. I only do well if I don't go out of the house. I attach video example, it is not fluid movement as it is when I'm at home. I also want to ask if you know how to run the game on one of my 3 screens and be able to leave it there in the background without being minimized; For example, while my SIM sleeps I can go to another of my screens to work on something, but that time continues to run in the game without being paused or minimized. Thank you very much!Solved0nomatopeya5 months agoSeasoned Novice83Views2likes6CommentsStill crashing after patch 2/12
I am just at a loss here, and I'm very pissed off that I'm out $40 because steam won't refund it since the game was fine the first 10 hours of it going live. But despite TWO PATCHES NOW, my game is still crashing within 30 seconds of the game being launched. I've done different careers, different neighborhoods, I've tried narrowing it down so what clothes I'm wearing at this point. And it's all still the same. I have written a previous post, and did all of the suggestions that were given there, and STILL nothing has changed. Seriously EA.... offer refunds on steam. This is unfair not just to me, but many many others who are having the same problem. I paid $40 to essentially never get to play the game ever. I shouldn't have to "speed run" my sim game. This is not fair. This is not fun. I'm attaching my dxdiag file again with these new crashes. I'm just tired... I want my money back.Solvedzettaira5 months agoNew Rookie92Views2likes5Comments
[Makin' Magic] Can't add beeswax to wand charger
Hello, Just like the title says : I produced beeswax with the beehive, and I have it in my inventory. But when I try to add it in the wand charger, the selection doesn't display it. It displays all the other ingredients I have in my inventory though, and I can add those. Only beeswax is missing. Is it a bug ? This quite anoying, since I can't create all the spells in the list... Thank you very much for any help!SolvedKido-Sugarice5 months agoRising Newcomer136Views0likes2Comments
