Recent Discussions
- Cannot Launch ME2 in Legendary EditionThis began last night when I began my second playthrough of ME2 after playing it successfully a week or two ago. It started out as an issue with not being able to save my new game due to a lack of disk space, but it then turned into not being able to get into the game at all after I stupidly used the 'free up space' option on the game while the game was running. When I say 'not at all', I mean that I get the intial loading screen before the game crashes and takes me back to the main menu. The first Mass Effect opens and runs just fine, I haven't checked ME3 yet. I've tried reinstalling both the game and EA, tried restarting my computer, cleared up disk space, but the issue is persisting. My best guess as a computer technology ignoramus is that I corrupted ME2, but I can't get into the main menu of ME2 in order to delete the corrupted save. Attached are my specs (minus the device name and ID). If someone has a solution to this mess, please let me know. Thank you for reading my plight and have a great day/night8Views0likes0Comments
- ME3 PC Needs "Online Pass"Hi! I am having an issue with Mass Effect 3 (2012) on PC. It is giving me an error when I try to click on the "Multiplayer" button. The error tells me that I need an "Online Pass" to use multiplayer features, but a little research has told me that the PC version of the game never HAD an online pass; only the console versions of the game had it. I have previously been able to play the multiplayer without issue. According to another user on the forums (https://forums.ea.com/discussions/mass-effect-franchise-discussion-en/pc-mass-effect-3-now-requires-online-pass/9240092/replies/9240094), this is an account entitlement issue, and only a support representative can resolve it. I tried contacting support, but I was transferred to another representative and sat in a queue for over an hour while it only got longer (number kept going up, not down). People on Reddit have suggested directly messaging EA Help on X, but I have received no response there. Can someone here help me? Thanks.Solvedbable6312 days agoSeasoned Newcomer47Views0likes3Comments
- Mass Effect Legendary Edition on Steam is not launching (EA app issues?)I got gifted Mass Effect Legendary Edition on Steam, but I can’t launch it because of the EA App. When I click Play in Steam, it validates for a bit, then opens the EA App, but the EA App doesn’t recognize the game as installed. It just says: “To launch on the EA App, download this game through Steam” and nothing happens after that. I don't get an error message. Here’s what I’ve already tried: -Uninstalled and reinstalled both the EA App and the game from Steam. -Cleared the EA App cache (using App Recovery). -Deleted the ProgramData\Electronic Arts and AppData\Local\Electronic Arts folders. -Verified the game files in Steam. Despite all that, EA App still shows the game as “Download and launch from Steam” instead of Installed, so Steam launches EA App but the game never starts. Has anyone found a working fix for this recently? I saw old posts mentioning Origin, but since Origin is gone, I can’t try those solutions. Any help would be greatly appreciated. I just want to play the game.58Views1like2Comments
- ME Leg crashed at launch with reset password suggestion.Every time I try and run Mass Effect Legendary it starts, gets to the 'preparing game' screen and then the following error message pops up: 'There's been an error Try resetting your password and restarting your game. You can now close this window' I've tried everything. Help!n95410869 days agoSeasoned Newcomer39Views0likes5Comments
- Mass Effect 1 won't launch in ME:LEI've already downloaded the game, tried with utf-8, turned off the firewall, nothing helps. I just launch the launcher and click to play part 1, a window appears with the game launching and then it simply returns to the launcher, all subsequent parts launch smoothly.Solved39Views0likes2Comments
- PC - Mass Effect 3 Online Pass ErrorHi everyone, I also have the Online Pass Error Message Problem and cannot access the Multiplayer Part of the game. The single Player DLCs seem all to work. "An online pass is required to access online features of the game." I bought the standard game edition with all DLCs originally on my Origin Account. My first online Pass Error was fixed by the support. After the transition to the EA App it happened again and the support fixed it again. Last year I got the problem the third time and after two weeks of writing emails with the EA Support and chatting with the Live Chat Service, I gave up. So new try: I did the following steps by @ EA_Shepard: Repaired Mass Effect 3 Delete License Files Delete Windows Temp Files Uninstall EA APP and ME 3 with revo setup DELETE and Reinstall EA APP and ME 3 several times I really hope I get access back to the Multiplayer. Thanks!Ragnar90210 days agoSeasoned Newcomer105Views0likes4Comments
- Mass Effect 2 - Failure to LaunchEvery time I try and launch Mass Effect 2 I get an error screen on EA App that "An error on our end caused the launch to fail. Try it again a little later". A little later it still isn't launching and Uninstalling and reinstalling it also didn't help. I'm not sure what to do or how to fix it. Is this just me? Any help appreciated!68Views0likes7Comments
- EA Launcher not starting ME LEI played 2 days ago, the ME series is my preferred game and I finished 1-3 over 25 times. My fiber provider had a tech yesterday and I tried to start a offline session... what didn't work. Connection is back but the EA Launcher just stands on: Launching Game.. now for about 1 hour. I did a repair.. Repair successful.. but nothing makes the game start again. This App is just a hassle and EA is off my list to ever buy a game again. If you can't run a working Launcher for your own games, you suck! I honestly had enough with this crap app, is not the first time it refuses to start a game i bought. Worst app ever.. and I got my first PC with 15 (VC20).. now 56 years old.Doubleanal6911 days agoNew Novice32Views0likes0Comments
- Mass Effect Legendary Edition not launching on Steam DeckI've found 3 threads on EA about Mass Effect not launching on Windows from the last month. I'm afraid I've had the same issue on Steam Deck too :( Things I've tried: Verifying the integrity of the game cache Launching from desktop mode Uninstalling and reinstalling Launching after reinstall from desktop mode also I've updated steam, proton and mas effect. Would anyone have any other suggestions on fixes? I've been connected to stable internet every time I've launched it. It will say I'm playing it, then immediately close. The closest I got to anything was after I reinstalled it and launched it from desktop mode where the EA app opened a window which said it was installing. But then of course it didn't launch :( I'm 100+ hours in and I just want to finish ME3. It's my first play through of the entire series and I just really want to finish it 😭Solveddylorean213 days agoSeasoned Newcomer63Views0likes1Comment
- ME 3 Multiplayer, cant play with my friendsSo yesterday out of nostalgy i convinced my friend to buy a copy of Mass Effect 3. She activated it, downloadet it but EA app doesnt show her any add ons except Extended cut. It is a problem because when we try to play multiplayer together it shows we cant play together because I have multiplayer add ons (Reckoning, Earth...) that were free updates and she doesnt. Unfortunately i cant just simply deactivate them or something. Does anyone have an advice on what to do with it?53Views0likes1Comment
- Mass Effect Andromeda wont launchNo matter what I try the game wont launch, it seems multiple people have been having this issue but so far nothing has been fixed, its clearly something to do with the ea app. I own the game on steam and every time I try to start it I see the ea app start to load then it disappears and the games is no longer launching, if the ea app is already running, launching the game will cause the app to close then reopen. Btw i have tried reinstalling the game, the app, restarting my pc, updating windows, clearing the ea app cache and more but the problem still remains.133Views1like8Comments
- Mass Effect 5 ?The Mass Effect series is by far the best best gaming experience I've ever had and I'm an old dude from way back to the Atari Pong days. I haven't always gamed, had to raise a family. Now I'm older, everyone is grown and gone and I got bored. So, I bought an Xbox Series S. Played a lot of games and then found the Mass Effect series. No other of the thousands of games I've played even compare to this, being able to make discussion choices that change the outcome of the game, the graphics, the storyline, romances, variable endings, it is like living in the moment, in a movie, being part of the game and story. This is awesome. Don't make us wait too long for Mass Effect 5 or whatever you will name it. With the creation of AI you could develop the most interactive and realistic game imaginable, I'm getting old fast, retirement is right around the corner. Do this old man with nothing else to do a favor, get on with creating the newest Mass Effect, keep this series and legacy going for generations to come, in other words, hurry the heck up young folk, I ain't got all day 😁. I need another interactive adventure before my time runs out or I start to lose my faculties. Today's TV shows and Movies suck. I need a gaming experience I can feel a part of. Sincerely ~ old guy biding the time he has left on earth ✌️29Views1like0Comments
- Mass Effect legendary missing languageHello all, i have buyed ME Legendary edition, the main page of the app, in the game description, says that there are 7 languages supported, but once i have installed my game, there are only 4. Italian is supported but in the language choice menu is not mentioned. How can I download it? It seems that EA support cannot be contacted. ThanksSolvedjerrino7722 days agoRising Newcomer30Views0likes1Comment
- Problem with Mass Effect Archives websiteHello, first time posting here. When trying to access the Career tab on the website I'm recieving an error message reading: "Oops, an error occured. Please refresh the page and retry." Refreshing the page does not fix anything, in fact the same error occurs when pressing the Sync Career button. This error persists even when trying to use the page on another device. Also this has been an issue since last December at the very least.21Views0likes0Comments
- Mass Effect 2 begins to launch but then just shuts downGood evening, I have tried to open my ME2 but cannot get the game to continue. once i "press any key to continue" it just shuts done and gave me the following message in the EA App, "an error on our end caused the lauch to fail. try again a little later". i have clear cache, repaired, uninstalled and re installed, try to open it in steam. nothing works please advise.137Views0likes10Comments
- Can't launch Mass Effect 3 (Steam version)Hey, I can't really get any help from EA help, so this is kind of just a question for someone who knows what they're doing. I cannot launch Mass Effect 3 (purchased from Steam) at all. The main reason why I want to continue playing Mass Effect 3 (instead of LE) is for the multiplayer. I owned it already on Origin/EA app, but I went ahead and bought a Steam copy for achievements and collection sake, but when I try to launch from steam, the EA app just flickers and closes, followed by a "Failed to launch game" error, with a description saying that "An error on our end caused the launch to fail. Try again a little later." I have tried many things to try and resolve this, like uninstalling EA app, Steam, and Mass Effect 3 with revo uninstaller and doing clean installs, trying to run everything in administrator, and deleting the 71183.dlf file in the License folder in programdata. One thing that I have discovered is that if I install my old Origin-purchased copy of Mass Effect 3, then I am able to launch that from the EA app just fine. For whatever reason, it seems to be the Steam copy that has this issue. I suppose I could try to refund the Steam copy and just keep using the EA app, but I'd rather have the Steam-related stuff available like the guides and community tab and achievements and such. Could my issue be something to do with EA app getting confused about how I have two Mass Effect 3s? If so, how do I fix it?Sulligy29 days agoSeasoned Newcomer40Views0likes1Comment