Recent Discussions
Help! I Keep Getting an Error When Launching The Sims 4
Guys, I'm new here. I don't know what to do because I've reinstalled the game four times, and this keeps popping up when I try to open the game. I've never installed any mods. I reinstalled The Sims 4 twice on the EA app and twice on Steam, and I keep getting this error. I really don't know what to do.SolvedTommyX52742 days agoSeasoned Newcomer78Views0likes5Comments
Game Crashing
Every time I try to load my game it crashes before I can even play. Sometimes it will let me load into my house but if I ever try to leave the lot it will crash on the loading screen or if I try to save and sometimes it doesn’t even let me load into the house it just goes to the main screen and then will crash on the very first loading screen. I don’t use mods or cc but I’m on a pc. I’ve tried to repair the game in the steam app. This has been going on over a month. I don’t know what else to do but I miss my game :( any advice would be greatly appreciated! 🫶Solveddillysworld453 days agoSeasoned Newcomer47Views0likes2Comments
Game save wont load after July 1 update
Hi sorry if i do this wrong its my first time writing. After updating my game im unable to load into my gameplay save. I can load the sims 4 normally to the main menu and into the world menu but after that i get stuck at the blue loading screen. Ive tried removing and adding mods. Ive tried making sure everything is updated. Ive tried creating a whole new save and it seemed to work so i saved the household from the old save to try add to a new save but that didnt work either (still stuck in loading screen). Ive also tried repairing the game and deleting and restarting the game but no luck. Im guessing the specific family is corrupt is there a way to fix this? I saw a post about some mods made by Lumpinou but that didnt work either. Any help or suggestions would be greatly appreciated!!Solved203Views1like8CommentsJuly 1st update isn’t showing up
It says my game is up to date but the last time it updated was in june, and when I launch the game I don’t have any of the new stuff included in the update. I tried clearing my cache, repairing the game, restarting the ea app, and even uninstalling and redownloading the app.SolvedRuthlessNutRubs4 days agoSeasoned Newcomer76Views0likes2CommentsCant Select A World To Move My Sims Into After Starting New Save!
Hi! I im unable to move my sims into a world after starting a new save. Ive taken my mods out of the sims 4 folder,along with removing the whole sims 4 folder and starting a new game and the problem is still there. The game has just updated and I got an alert that tunable.pyc was broken so I deleted, and then my game broke. Honestly, I feel dumb because I should've checked what that was before deleting it. Please help!!!Solved31Views0likes2Comments
The Sims 4 won't open at all
I wanted to play The Sims 4 after months but it wouldn't open... I tried clearing my cache, reinstalling the EA app, repairing The Sims 4, restarting my computer, and shutting down my computer then turning it on again but none of it would work. I even removed my mods folder and it still wouldn't open...Solvedthesoulfulsoul5 days agoSeasoned Novice109Views0likes10Comments
TS4 freezing on startup
Hello, I have been having an on-going issue since updating my PC to Windows 11. I thought that it would've just been the mods so I went into Curse Forge and deleted all mods and went into the Documents > The Sims 4 > Mods and made sure nothing was in the folder other than the Resource file. I repaired the game a number of times and the problem still occurred. I proceed to look up what I could do to resolve the issue if removing the mods didn't work, so I made a second account on Microsoft and when I first opened The Sims it worked, but once I closed the game and re-opened, it happened again on start up and froze! I went into he system and did a re-install of the windows 11 to see if there was something going on and now that the mods were removed, once that was done re-installing I repaired the sims 4 in the EA game app and once that was done, it froze again on the start-up. It always shows blue on start-up but if I click anywhere the screen goes white and I have to do a full restart since the game wont window and or close. I then decided that I was okay with losing my large save file since it may be corrupt and wont repair or alert me, I did a full factory reset after hours or waiting for the computer to be wiped, I redownloaded EA games and then the base games, I tried opening it and it did the same thing. I also forgot to mention I did do a full recycle bin wipe on OneDrive and on my PC, I have looked in every possible folder and cant find mods located anywhere and have no idea what to do at this point to get the game to start. I even deleted all the cache that I possibly could. my save files are all gone and I'm stumped! I figured I would ask here before taking my PC somewhere to get a full breakdown to figure out what is causing it.Solvedzombieeday5 days agoRising Novice69Views0likes5CommentsGame Breaking Random(?) Crashing
I’ve never posted anything on any of the forums before, but at this point, I have no clue where to go. I think a few weeks/maybe a month ago, I started experiencing an absolutely game ruining glitch/bug that makes my game crash seemingly at random. And before I get into this, I would like to say that I have tried removing all cc/mods from my game and this issue persisted, which is why I am at a loss for what to do. For most of the month or so that it’s been happening, I have only noticed it in CAS because I would get too frustrated to continue playing to find what was happening in Live mode. The game would be fine upon launch, opening gallery/searching the gallery and anything that I’ve seen typically be cause for a crash, but in my case, it would happen VERY frequently if I tried to use the “apply to all outfits” option and then go to a different category (hair, makeup, etc.) or just switch to a different outfit. Sometimes, it would happen even if I didn’t use apply to all outfits. But today, I finally managed to save my household and reload it repeatedly in order to finish my sim and then start the game, and everythin g was fine until I tried to travel to the gym and my game crashed. At that point, I removed all the gameplay/utility mods- MCC, XML, Core, etc, thinking maybe they were making interfering somehow, and this actually worked for getting my sim to go TO the gym. But when I tried to send them home, sure enough, the loading screen would show for about 15 seconds and then crash again. I have removed all mods from my game, and it still happens. I have also cleared my cache. So, I’m just at a loss for what to do and very frustrated. For any tech inclined people who need more info to know what to do, I play on a Windows 11 Surface Laptop Studio, which I’m well aware is not a gaming computer, but it has run the sims with no issues not related to mods completely fine for 3 years now, and runs other games that are more demanding than the sims just fine. Please let me know if you need more information, I really just want to figure out what I can do to make this game playable again.Solvedbuttermafiaboss6 days agoNew Novice118Views1like4Comments
Graphics so blurry game is unplayable
My game has been crashing constantly so I deleted mods and repaired the game and this is the new issue I have run into. I deleted my entire mod folder and even uninstalled and reinstalled the game. I attempted to lower the graphics but it’s really hard to do that when the game screen is this blurry. nothing is fixing this and it’s frustrating. I’ve spent so much money over the years on this game and now its unplayable :/SolvedLadyDraconix6 days agoRising Novice83Views0likes8Comments
Crashes after 2-5 minutes in live mode
I never had a crashing issue before today, the last time I played was 5 days ago, and from that time to now, I haven't added anything new to my game. I'm on an older patch (1.112.519.1020) solely because I refuse to update all my mods for the latest patch. (i'm putting it off until they fix the default underwear bug in showers) What I don't understand is nothing has changed from the last time I opened my game, I haven't added or removed anything, nor have I updated my game, and today it randomly started crashing in live mode. I tried rolling back to previous saves thinking it could be corrupted but had the same issue when loading other saves as well. I tried taking all my mods out and its still crashed. I updated all my drivers and my windows but that didn't help either. Please help a girl out <33 (also I saw a few other posts of people having the same issue as me in the past 2-3 days)SolvedLilSmallPotato9 days agoRising Rookie170Views0likes9Comments
Sims 4 Crash and freeze ( at start / when I click on screen )
This has been happening for some time now and I tried resetting and deleting all the files in my laptop but nothing I've tried works so far. When I start the game my screen goes like white - black - white - black and white again and after that it sometimes just freezes like that or the game opens but when I click anywhere on screen, window goes small and freezes and I have to close the game from task manager. I use HP Victus 4050 and all my other games except sims 4 works perfectly ( wuthering waves, marvel rivals and such games that force the video card ) I really need help I would be very grateful to everyone who responds and tries to help -Solved109Views0likes5Comments
Stuck on an endless loading screen
Hey ya'll, just wondering if anyone else keeps getting stuck on long loading screens? It seems to be a big issue for me when my sim is at home and wants to travel specifically to any of the San Myshuno festivals. I'm having to bring up the task manager just to get the game to close, and it doesn't save my game beforehand.Solvedsamanslyn10 days agoSeasoned Newcomer23Views0likes1Comment
Stuck in loading, more like game crash.
One situation: I launched my game, and all went well, and here we are at the home page, I tried to click on something to close the Ad page, but once I clicked, my screen would flash one or two times, then It get stuck, I can't close my game unless using my task manager. Another situation : I launched my game, and it get stuck directly at the first loading page which is an all white page and the icon of my mouse shows it's 'loading', but still I'm stuck with that too, I can't close my game without task manager. Usually It wouldn't give me a code error, but once I got 135dec40:598068e4:00000078:37b26003, I tried to fix the problem according to the support on Forums but I tried all, It didn't work.SolvedEmonsean11 days agoNew Novice59Views0likes3CommentsHelp! Game crashes nonstop. long info
(Forgive me if I happened to post this elsewhere. If this somehow shows up in another section, please delete it!) As the title says, I’m completely desperate and close to giving up. I’ve tried everything I can think of, but The Sims 4 keeps crashing — and I still can’t figure out why. I’ve combed through forum threads, followed every suggestion I could find, and nothing has helped. Here’s what I’ve done so far: Factory reset: I fully wiped and reset my PC (for unrelated issues too), then reinstalled The Sims 4 fresh — no mods, clean download. Crash. Reinstalled mods later? Still crashed. Cleared EA App cache: Wiped all cache. No difference. Game repair: Renamed my Sims 4 folder to “OLD” so a new one would generate post-repair. Still no luck. System specs & updates: GPU: RTX 4070 SUPER CPU: Intel Core i9-14900KF RAM: 32 GB All drivers and BIOS fully updated NVIDIA settings: Tweaked control panel to force the game to use the dedicated GPU with Ultra Performance. Tested new save: No mods, fresh household, totally new save. Still crashes within 10–20 minutes. 50/50 mod test: Tried removing all mods and adding them back in small batches. Crashes happen regardless — even when running without any mods. This one took the longest because the game crashes after 10–20 minutes before I can even rotate through all mods. The game used to run perfectly — until that late March update (can’t recall exactly). Since then, it’s been unplayable on this machine. Meanwhile, my older, less powerful PC runs the game with the same mods just fine. MC Command Center and Better Exceptions can’t even capture the crash. The game shuts down so fast it doesn’t leave a trace. I’ve asked for help on the MC Discord and even ran suggestions from ChatGPT — everyone comes to the same conclusion: there’s some kind of overflow or recursive issue happening. Either my Sims are doing it, or other Sims in the current lot I’m not watching are causing it. One more weird thing: When I did a 100% clean install (no mods, default settings, fullscreen), I got a warning that my graphics card wasn’t detected. I followed the fix from bluebellflora referenced in a Reddit post about the undetected GPU issue. After editing the .sgr file, the config went from 0,1 to 1,1 as expected — but even with that fix, the crashes continue. I’m truly stuck. I don’t know what else to do at this point. If anyone in the community has insight, suggestions, or has been through something similar, I’d appreciate the help. I’m exhausted and just want to play the game I love. Quick answers before anyone asks: Is your game pirated? No. I own the legit EA version. Do you use mods to increase rental? Yes, on old save data but tested without them too in a new save. Still crashed. Too many Sims? Yes — 400+. I tried sending 300+ to “Other Households.” Still crashed. Even with just 3 Sims in a new save, it crashes. Did you test other lots/worlds? Yes. Crashes whether I’m at home or visiting. Did you change anything in MC Command Center? Yes. I had increased the lot population cap from 20 to 50 and adjusted tuning for adult Sims. But in the fresh save, I didn’t tweak anything — still crashed. What mods do you use? A mix of CAS and gameplay tuning: Sims4me LittleMsSam KaylaDot Sim Control Hub MC Command Center **bleep** Selectable Pets Always BosseladyTV Do I need help? Yes. Yes. Yes. FFXIV is going on a long hiatus and there’s no ultimate coming soon — this is my go-to game to relax and unwind. I’ll try playing something else for now while waiting for help here. Thank you for reading this far. I really, really don’t want to give up on this game — but right now, I’m just dead tired. I attached my lastCrash file from a few hours ago (before I gave up and went to make dinner). Let me know if you need anything else.Solved155Views0likes3CommentsSims 4 Crashing / blue screen (BSOD)
My game keeps on crashing/blue screens while playing since the update 17. June 2025. I've tried many fixes suggested online such as: Updating Graphics drivers Rolling back graphics driver to a pervious version (I think I did this successfully) Deleting the sims 4/ea folder in "Documents" (done several times) Removing all mods Reinstalled the entirety of the game Repaired the game (several times) Tried playing with both old and new saves Done several commands (sfc /scannow, and some others) in terminal (No errors) No GPU overheating (around 50℃) None of these things have helped. The crashes happens at random, in CAS, during gameplay and in Build mode. There are no issues when playing other games or doing anything else on the computer. Have attached my DxDiag, please help.SolvedTanjaehh12 days agoSeasoned Novice123Views2likes3Comments
Game Stuck on Homepage / Loading Screen
I've been trying to log in for an hour. My first 3 attempts, the event pop-up on the home screen left a greyish overlay over the homescreen, and I wasn't able to click anything. After that, I was finally able to click Resume, but I got stuck on that loading screen for 10+ min. I repeated that process twice. I just was able to log in, click Resume, get to the neighborhood, click the household, but then go stuck on another never-ending loading screen. Sometimes the plumbob lags when it spins and then spins real fast to catch up, but my task manager says the game is only using 10-15% of my CPU. I'm trying one final time now and still stuck on the loading screen right after I click play. I have played recently, and this is only happening after the recent update. Playing on Steam/EA App (I've tried launching from both platforms). I only had one mod installed previously for building but I uninstalled around half way through my attempts to log in. It's now been over a full hour of trying so I'm giving up until there's a fix. Sad to miss log-in rewards for this event.Solved68Views1like5Comments
DirectX 9 or 11
I got a new PC, and can play with D11. But now I find that numerous of my favorite CC wallpapers (and other CC) no longer works - it apprears with the ?-mark red/blue image. I suspect this has to do with DirectX, and although I started replacing the outdated CC, I now wonder if I should rather check the "use DirectX 9" option. What exactly is the difference between D9 and D11? I read that a multi core processor (?) works better with D11, but how essential is that for a game like TS4? It's still a less advanced game regarding graphics and req. specs, right? I think light/shadow might be affected, but how muchof that will I notice in TS4? I shuld add that I was happy enough with graphics on my old Win8.1 computer, so I'm not hunting marginal improvements affecting just one game feature etc. Hoping for some input before I choose between D9 and D11... :)Solved44Views0likes2CommentsHow to repair Sims4
I tried to open my game today after an update after not playing for a week + getting new CC, and it kept saying I couldn’t open due to corrupted game files/mods. So I tried to delete what I thought were the problem files (but I can’t really tell) and now it doesn’t give me that message but it just won’t open beyond the Origin launch message. I keep seeing that repairing the game might fix this, and that you can do that from the EA app but it’s not working. I can’t right click on the game and when I click manage it only shows me my add ons. Please help I have no idea what to do and am hesitant to download sims 4 studioSolvedM0sshr00m18 days agoSeasoned Newcomer75Views0likes2CommentsExpansion pack not working
So basically I recently got the seasons expansion pack and the actual seasons and events work and stuff but the build mode items and cas items from the pack don't really work. For example, the build mode are like either have a red x on them and can not be placed or a rainbow ish color that I can place and works for example the Christmas tree my sim can put decorations on it. But i can not change the color so it's always that rainbow ish color. For the cas items are broken and the image to select it, most of it is invisible or has that red and white checkered pattern with a question mark on it and when I put it on, it either has has that red and white checkered pattern with a question mark on it or the part of the body is missing and a black square is on the mouth and around it and a question mark on the forehead. Does anyone know the solution, because I would like to able to play freely. Fyo I have mods and cc if that helps.Solved116Views0likes4CommentsRe: Graphics card not recognized
I'm having a similar problem. I am trying to play on my gaming laptop, and for some reason when I try to open the game, it tells me "can't run the Sims 4 with the video card in this system." I have restarted and updated my laptop, updated the Sims 4, and installed the latest drivers, and nothing has worked. Help? For info, my graphics card is NVIDIA Geforce RTX 4060SolvedWatson_z_221B20 days agoRising Novice72Views0likes3Comments
