Recent Discussions
newest update 'license invalid' WTF
since the latest update unable to play sims 4,because apparantly EA is dumb. I tried all their fixes even some from reddit NOTHING unable to start the GAME at all. how does a license be INVALID? Having the original CD ROM does jack,because origin needs to connect to internet WOW EA...at least keep ORIGIN open for such things. So i UNINSTALLED EVERYTHING and re instlled NOTHING. SO annoying that i have to search myself cos EA aint doing NOTHING
Easy way to fill in the blanks of my packs?
Hello All, I am recently decided to install the game on my new PC and start playing again. I have also gotten an upscale of my income and I wanted to get up to date with all the packs, kits etc. My question is, is there an easy way/screen to go to where I can see which packs I already own and then simply bundle/purchase the packs i do not own...to fill in the gaps? I noticed this when I tried to make a simulated purchase of a pack I know I already own (Get To Work pack) and it was willing to take me all the way to the purchase button without any attempt to alert me "You already own this pack". It would be especially helpful if the EA store would simply stamp a pack as "Owned" to make it easier. I was surprised at how difficult the purchasing process is. Am I missing something? Do I really need to create an Excel spreadsheet and figure this out on my own? Take my money! Signed, Lost in Selvadorada
First Time Install -> Crash On Launch
Hello! Not sure where else to turn. I have done 2 complete uninstalls/reinstalls of both the EA app and TS4. Have removed all expacs. I have cleared cache. I have ran as administrator. I have updated drivers accordingly with their software. I have updated windows to its latest possible iteration. Restarted computer between each change. The same thing happens every time. I open the EA desktop app and launch vanilla Sims 4. Window shows big blue Maxis symbol and The Sims 4 insignia. Window closes and I'm staring at the launcher again. Any help would be appreciated. This PC runs heavier games right out of the box without a sweat, so I'm struggling to understand why this wont even launch. Attached is the file from dxdiag. If another crashlog is needed, please let me know where to find it and I will attach it promptly.
Error Code: EC:204 (can't play offline, says "game license has expired")
Whenever EA puts out a game update, I don't update immediately and switch to playing offline for a week or more (depending on how bad it is) while I wait for mods to be updated and for the worst of the new bugs and glitches to be resolved. I've done this since the EA App was released without issue. So the EA App updated shortly before the 7/23 game update and when I went to play offline last night, I discovered I suddenly couldn't. I click on "go offline" and it shows Sims 4 as an installed game, but now when I click play, instead of launching the game offline as usual, I'm getting an error message telling me that the game license has expired and that I need to launch the game to renew the license and gives the Error Code: EC:204. I've never had this issue before. So now I cannot play the game at all as I've seen how lit it is out on the bug report forum and there's no way I'm updating my game right now with all the issues the patch has created. And I can't go "online" with the game without it automatically pushing the update. Is anyone else having this issue with playing offline right now? And is anyone aware of a work around? (Note: I have already logged out and back in, uninstalled and reinstalled the EA App, cleared the cache, restarted my PC, and ensured by XBox and EA accounts aren't linked (they never were).)
EC:204 when trying to play offline
I, like many others, am running into the "the game license has expired" error when trying to play offline despite owning this game for the better part of 7 years. I've tried all the troubleshooting steps and it reached the point where EA support told me to post here so...here I am.
Can't interact with objects or other sims
I'm playing on PC. LMB works to open options, build/buy mode, phone, all UI menu tabs. But I can't click/interact with objects such as toilets, televisions, couches, etc, or other sims. I tried repairing the game through the EA app, uninstalling and reinstalling the game, playing in fullscreen, windowed, and windowed fullscreen, and disabling mods and CC. I'm having this issue with every sim on every lot in every save. I can't figure out what's going on, please help!! I thought it might be related to the Grim Reaper event but it doesn't seem like anyone else is having this issue.
Sept 2024 update broke loading screen to main menu and exiting cas
I carried out the update yesterday. Updated every mod I had that I was aware needed updating, at first I could get into the game but the game would crash going out of CAS whether it was live mode, from the household management or a new save etc so I went OK must be a mod. Dragged out the entire mod folder from my game to be sure, tested it. Still faulting. Removed the entire sims 4 folder so all saves, trays etc will be new, still happening while 100% vanilla. Uninstalled and reinstalled sims, repaired for probably the 07th time. Now when I try to go in (still vanilla, no saves or tray files etc, no mods at all) I get stuck at the loading screen like it can't progress to the main menu option. I've managed to get into the game, but after going into CAS still crashes on exit, ticked to use the direct x9 which seems to have rectified the cas issue except every second attempt im still stuck at the loading screen for the main menu to get into any saves. I've already done every basic troubleshooting method I can think of, just wanting to know if anyone else is stuck like this?reaper's rewards broken
the 'plant a lily' and 'plant a snapdragon' wont complete, regardless of how many sims i have had plant snapdragons and lilies across saves. does anyone know how to fix this, or if there are any cheats i can use to progress? im unable to do any of the week 2 quests because of this, and i dont want to miss out on everything because the game is broken
Why Does My Screen Look Like This After Update?
This is what my screen looks like when I go to play with Sims 4. I have reinstalled and uninstalled the game but my screen still looks like this for me. I have plenty of storage and memory on my computer to play this game. I only started having this issue after I did this week's update. Please HELP!!!
My Sims4 Crashes on Startup
I have this issue for months. I did not pay enough attention to know if it was when a specific update came out, but I know it's been happening since at least June. My game crashes upon launch every time - it gets to the Sims4 and then completely crashes. I have uninstalled/reinstalled/repaired countless times. I have tried launching from both EA and Steam. I used to play with mods, but when the crashes started I deleted all of them - so no mods to worry about. Reading through the other posts here, I've also tried checking my ConfigOverride, using a clean game folder, updating drivers, launching in windowed/fullscreen. I'm not sure what else to do ?! I have put hundreds of dollars into this game and 800+ hours, and I just want to play again. Please help! I'm at my wits end. I have attached my dxdiag. THANK YOU!
The sims 4 doesn't open
Whenever I want to open the sims 4 it doesn't open, and on my screen appears a link to how to delete cache, I tried it but it doesn't help, I tried to reinstall ea app, tried to fix game but nothing helps, also I can't find anywhere the sims 4 folder on my laptop. Does anyone know how to fix it?
Can't launch the sims 4 anymore
When i try to launch the game i keep getting a message that the file isn't found. I need to repair the game and when i do it keeps telling me there is a permission error. I've already emptied the cache, uninstalled and re-installed, repaired the game numerous times and nothing seems to stick! Sometimes the game will start and i can play it with no problems and when i close the game, shut down my laptop and try to launch the game a few hours later it suddenly doesn't work anymore... I don't use any mods or cc!!
My game has just been deleted.
I had a great game with lots of features and a big family, but my progress just disappeared. I had to keep the internet on all the time and use up my data, but it still didn't work even after trying to fix it.I had a great game with lots of features and a big family, but my progress just disappeared. I had to keep the internet on all the time and use up my data, but it still didn't work even after trying to fix it.
add ons not working
i have spent over 500 pounds on adding extra content to my sims 4 for over 6 years now. I opened up my laptop this morning to find that it says that i can’t play on any of my saved worlds as i didn’t have the packs required. I have tried everything but still no hope, i hope that i can somehow get them back without having to pay another 500 pound as i love the sims 4
Long initial load time and can't connect to gallery
About a month ago, the initial load time to get to the menu took a lot longer than normal. When I got to the menu, it was different because I wasn't connected to the internet. The gallery wouldn't connect. I continued playing this way for about 2 weeks. Then, without changing anything on my computer, it loaded fast and I was connected. I was able to get the first week rewards from the Reaper. 5 days ago it started loading slow with no connection again. I'm able to complete the Reaper events, but can't claim the rewards due to not being connected. I tried turning off anti-virus/firewall, moving Mods folder out, moving The Sims 4 folder out, flushing dns, repairing the game, switching from ethernet to Wifi. Nothing works. Any suggestions?
DisplayName field missing from registry
I keep getting a pop up when I go to launch the sims 4 game. It asks me to login, which I do, then I go to click play again. Then it pops up again, I have restarted the app, I have logged out of the app and back in, I repaired the game. I can't think of anything else to do, has anyone had this issues before?
Ea app told me to repair it and it won't bc of permission error
So Ea app told me to repair it and it wouldn't bc of permission error. I uninstalled and installed the app again and when trying to download the sims again the same error would apear. I created a new ea games folder... still the same error. I tried looking up the permissions on the ea folder and could change nothing. I changed the permissions on the ea app to administrator and still nothing Attached are pics of the error and the folder and app permissionsInvisible items
I´m not sure if it is a Technical Issue but.... sinc the last Update i have a lot of Items across all expansion packs that are invisible. For example: I went to the Library in Britechester and i cant see any Bookshelf. In the screenshot i moved with my mous to one bookshelf, not even then i can really see the Item. There is no issue with using the items just a visual issue. No I´m not using all expansion packs. Yes I´m using mods/cc Its a new safe file for the Super Sim Challange. I didnt even start the challange right. Just finished building the house and then when directliy to the library.Update problems / General issues
Since I updated the game, I have not been able to save with save and exit or normal save it worked once but now I just get stuck in the screen, I haven't tried it yet but I have seen a work around using save as, I am currently uninstalling and reinstalling the game to see if that helps but this has been happening since the September update with grim rewards. I do use mods, and I have been for quite some time, but this has never been an issue. I've checked through my mods folder deleting anything I think might be at fault as well as running scans with mccc and better exceptions, but nothing seems to be fixing this issue I've never had this problem before, and any help will be greatly appreciated.