Forum Widgets
Featured Content
Game present, but Origin claims have to redownload.
Yes... The latest origin launcher update...It did something somewhere in the program doesnt see that I already have sims 4 on HD, insisting that I have redownload the entire game DESPITE it clearly being present. I have a very slow inet download speed by the way. 1mb/s is bad [building wiring issue]. I played sims 4 last month without issue, it worked absolutely fine. I'm just upset that the launcher wants me to download the game again when it is already installed [but launcher isnt seeing it as such]. There should be an easier way to do this that doesnt involve spending 2 days redownloading the game.SolvedSims Info Hud/Simology breaking
*warning lots of words* So after some issues with my windows mistaking the game as a trojan, which I had fixed on my end, I realized that i had some corrupted save files so I had deleted my save file, tray file, and any cache that I had. And now after the hotfix update the simology is breaking my ui. Everything would work just fine and then I'd click on the simology panel and then the ui breaks, panels won't open, the menu options won't pop up, and once I made the mistake of going into build mode and there was no option to go back into live mode. I've had to use task manager to exit the game. I dont have ui cheats, ui hud recolors or clean ui mods, more traits, or tool or better build buy installed. I checked if the were hidden and theres nothing. And more columns in cas has been updated for this update and even if this was the culprit, its not because I didnt have it installed the first time this has happened. And every last exception that I've gone through doesn't point out what has caused it just that it was the sims info hud. I've done everything I could think of, cleaned up my mods folder(finding and deleting any conflicting, duplicate, or broken mods/cc), deleted all cache files and repaired the game in ea over and over again. Idk what to do to fix this if it is on my end. I can't rename my sims 4 game folder and have it create a new one because I'm pretty sure I don't have enough storage space to do that. And I hear about just moving the save and tray file and then completely deleting the sims 4 game file and then repairing and opening the game to see if that fixes anything but I have thousands of cc and I really don't want to spend multiple days to find and redownload all of it. This all happened after the july 21st update and the hot fix update.SolvedKepiJones5 days agoNew Novice49Views0likes4CommentsNot Seeing Memory Boost Feature or Recent Update
hi everyone, i updated my game on 7/21, excited for the memory boost update. when i updated, i was only met with a broken game. after fixing everything, i realised i still didn't have a memory boost option. i repaired my game, and still no option! i also didn't get the patch update that was released on 7/23. what's going on?Solvedkittybabybomb5 days agoSeasoned Newcomer165Views0likes1CommentGame crashing some after hotfix update
Game is crashing some while saving and going to manage worlds after hotfix update. Wasn't doing this before.SolvedGreenOak13576 days agoSeasoned Hotshot223Views1like12CommentsSave and play button
Hello, i have a problem after creating a new household and pressing the button save and play the screen freeze and nothing happens after that i cant even exit the game without using the X on the top , as in the picture belowSolvedmeriemsdi6 days agoNew Novice66Views0likes6CommentsThis is new...
I'm on a windows 10 pc with no mods or custom content used and all of the game settings are on minimum. I've already cleared the cache, repaired, uninstalled and reinstalled. So what do I need to do now? Why does it take 45 minutes to 1 hour for the main menu to load?Solved133Views0likes7CommentsSims 4 white screen crash.....
My Sims 4 stopped working properly after I upgraded my laptop. Before, I had a laptop that didn’t even have a graphics card, and it worked like a charm. But now that I have a better laptop, my game just crashes after a few minutes of play—it shows that darn white screen. I’ve already tried: updating all the mods removing conflicting CC clearing the localthumbcache running a diagnostic with dxdiag (it didn’t show any problems) repairing the game checking that the resolution was correct updating the drivers (reinstalled them with DDU)Solved93Views0likes10CommentsGame failing to launch. Windows flagging TS4_Launcher_x64.exe as Trojan
Hey everyone! I was wondering if anyone else has the same issue as me since the newest sims update (21-7-2026). Basically what is happening for me is that I can no longer launch the game. I played the day before the update and had no issue whatsoever. Whenever I try to launch the game, I get a notification in the EA app, saying: "Failed to launch game. An error on our end caused the launch to fail. Try again a little later." With that I also get a notification from Windows Security saying: "Part of this app has been blocked. Some features of EA may not work because we can't confirm who published TS4_Launcher_x64.exe that the app tried to load." I looked at the properties of the sims, and the digital signature is gone. I tried repairing the game, which didn't work, and reinstalling both EA and the Sims in its entirety. Both did not fix my problem. I went on to check in powershell to see if the game truly wasn't signed, and indeed it wasn't. I could turn off my smart app control, to see if that would allow me to launch the game, but I'd rather not do that for obvious reasons. If there is anyone else who also has this issue, or may knows how to fix it, please let me know! Edit By crinrict: Adjusted TitleSolvedGardenmakers8 days agoSeasoned Novice9.4KViews129likes227CommentsBlack screen after loading, Sims cursor visible
Hello, I have encountered an issue which I've seen other people have as well, though I can't seem to figure out how to fix it in my case (DxDiag is attached). I have already tried repairing the game and reinstalled it, but the issue remains. Common tips I've found online included deleting mods, which I do not have, and deleting cache, to which I can't find the file. Everything worked fine up until yesterday, the only thing I did was trying to create a new household. I've added some CCs to my library for that, via the Sims 4 gallery. I was unable to apply some freshly added tattoos from the gallery to my Sims. To fix that, I tried enabling mods in the main setting and closed out of the game to see if I could use them then, after which the issue occured for the first time. I thought that at least reinstalling everything would work, but apparently not... Help would be appreciated!Solvedba228863149a4db78 days agoNew Novice75Views0likes2CommentsSims 4 Will Not Launch
After updating my game today (7/21) through the EA app, the app will minimize and appear as if it was launching the Sims before giving me the attached Error message. The EA app does log the launch as if I've had a minute of game time. I have been attempting to find the problem all evening and so far have: - Removed my Mods - Cleared the cache - Restarted my computer multiple times - Logged out of the EA app - Uninstalled & reinstalled the EA app - Repaired the game via the EA app - Made sure my Windows security & other virus detection software was not blocking the game - Run the EA app as an Administrator - Read every blog post or Reddit thread or forum or video I could find from within the last 5 years that might be helpful - Called a far more tech capable sibling to assist who could only conclude it was the update & hopes my save files aren't corrupted It's Tuesday night, it worked fine on Sunday night, so my guess is also that it's the new update. If anyone has ideas, they're welcome. In the mean time, I hope a patch update might resolve my issue soon and allow me to actually play the game.Solvednora_charles138 days agoNew Rookie2KViews14likes21Comments"The Requested Operation Requires Elevation"....
The game updated im assuming, everything was fine when i went to play yesterday but today when i click to play it immediately says "The requested operation requires elevation" and i have nooooo idea what that means lmfaooo someone please help im begging.Solved55Views0likes1CommentGame Pulling Mods/Saves from Onedrive Instead of External Hard Drive
To start I have already checked the guide for missing saves/mods etc. and while that helped me figure out the problem is, I still don't know how to fix it. I loaded my game for the first time in a while (maybe March) after updating both the game and my mods. But the game had none of my saves loaded. I removed the mod folder completely and tried again, still no saves, but I noticed the game was still saying I have mods installed. After investigation I realized that it is trying to pull from my one drive, which I actively do not use. I don't pay for OneDrive and the free version does not have enough space to hold all my game files/mods/saves. I don't understand why it is trying to use OneDrive, when I've never used it. Can someone please help me figure out how to make the game pull from the Electronic Arts folder on my external drive?Solved40Views0likes3CommentsCan't Open Cheat Console
Picked up the Sims 4 after a 2-3 week break and I was away from my computer. When I try to open the cheat console by typing the sequence "ctrl+Shift+c" it opens my Microsoft Copilot. I did not make any shortcuts to Copilot. When that happened I closed out of Copilot and tried to back to the game, but it showed only a white screen and it was not being responsive. After restarting the PC I tried to open the Sims 4 again, but it would load and crash. After a few more attempts, it has now loaded the game, but I still cannot open the cheats console without Copilot opening instead.SolvedJoshawott3416 days agoSeasoned Newcomer41Views0likes2CommentsSims 4 keep crashing
Hi my game has been crashing ever since the June update ever time I load my sims 4 to new game, load game when I pick a season to play in and resume it crashes and I can’t play the game at all I deleted my localthumbache and CAs worked but went to go load it again and now that doesn’t even work I removed most of my mod and it still doesn’t work and I am on a yoga Lenovo laptop please help it’s been going on for weeks thank uSolved248Views1like10CommentsLibrary gone after Cloud Switch
Sul Sul! I recently had to transfer my game from one cloud to another (or my dad did it for me to be specific) and my save files and what i uploaded onto the gallery transferred over perfectly fine. However, anything I had simply saved to my library (since 2021) got deleted/is gone. My library only shows the „default“ lots and households that come preinstalled. Does anybody know how I can recover my library? I have a ton of unfinished builds & households on there that I‘m not keen on losing. Thank you in advance!Solvedxxgh0st_grrrlxx18 days agoSeasoned Newcomer36Views0likes2CommentsNot opening game at all..
I open my sims 4 on either ea or steam and then it pauses and opens the ea app for me and doesn't do anything. ive tried EVERYTHING reinstalling, repairing, clearing the cache, moved the sims folder and it still doesnt work.Solved494e8e818 days agoSeasoned Newcomer485Views0likes2CommentsCC and Mod Missing
Hi, I've recently reinstalled The Sims 4 on a new PC after not playing for a couple of years. Last time, when I wanted to add CC and Mods, I simply added the unzipped files to an existing Mods folder. This time, however, there's no Mods folder, so I added one. The Issue is that the Mods folder should be added under the Sims 4 folder, under the Electronic Arts folder. I can only find the Sims 4 folder under EA Games. It also doesn't auto-generate a "Resource.cfg" file inside the Mods folder. I've chatted with an EA advisor and repaired the game through the app to no avail. HALP!SolvedNoushadR19 days agoSeasoned Newcomer53Views0likes2CommentsSims won't connect to internet/go online
I've had this problem since the big update with marketplace that messed up all my cc and how my library would load (this has been fixed though). I've tried multiple things, changing wifi, restarting everything (laptop, ea, steam, sims), removing all mods, even waiting 20 minutes just for it to tell me it failed. It effects both the gallery and the marketplace. I'd like to be able to use at least the gallery (though marketplace would be nice too). Any tips? I'm open to anything as long as it doesn't crash my laptop lol.SolvedDinosaurDuckk21 days agoRising Novice384Views3likes27Comments
Featured Places
The Sims Game Info Hub
Sims highlights, news, patch notes, livestream, with curation guides and posts from Maxis.The Sims 4
Share your Sims 4 creations, discuss stories, get help with expansions & updates, or help others in our friendly forum.The Sims Helpers Blog
Our Sims Heroes are sharing their tech knowledge with the Sims community in the Sims Helpers Blog.The Sims 4 General Discussion
Join lively discussions, share tips, and talk about your experiences in The Sims 4.The Sims 4 Feedback & Ideas
Share your feedback and ideas around The Sims 4 with the community.The Sims 4 Creative Corner
Share screenshots, stories, builds, custom creations, mods, challenges, and funny moments in The Sims 4.The Sims 4 Gameplay Questions & Issues
Get help and answers to your gameplay questions and issues in The Sims 4.The Sims 4 Mods & Custom Content
Find tips, tutorials and troubleshooting for mods and custom content, and The Sims 4 patch files here.The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.The Sims 4 Technical Issues - Mac
Do you have technical issues with The Sims 4 on Mac? Get help from the community here!The Sims 4 Technical Issues - Consoles
Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.The Sims 4 Bug Reports
Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.