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Recently purchased pack not showing up in my library
I recently just bought 3 add-ons through the "bundle" promotion, and the werewolves and supernatural packs downloaded with no issue, but the For Rent pack never showed up in my library. I have gone into my manage add-ons, and it is not there, and I have "repaired" my game, and that also did not fix it. I am feeling frustrated because that pack was the bulk of the money in the discount, so I want to know how to access it. In the shop, it still lets me add the pack in my cart and proceed with purchasing. I do have a receipt saying I purchased all 3.Game Crashing when Accessing Various Lots in Newcrest
EA_Cath As suggested in my previous post, I'm starting this thread for my Newcrest lot issue. I'm having this issue as when trying to add residential lot builds in Newcrest for my latest game save. The game crashed when trying to enter the Lookout Cookout lot and did it as well when trying with the Sandy Run lot. I don't use any CC in my game. Have been playing in Sims 3 until Newcrest is usable again. The newest patch did not fix this. I have been able to add three of the game's venue lots and one residential on the Rippling Flats lot. The main lots that crash are Sandy Run, Lookout Cookout, Hillside Highlands and Oak Alcove. When entering build mode on these lots it fails to load and the game stops working. It's been happening for awhile so I've gone back to playing Sims 3 while this is being sorted out. I've tested it after the last two patches but it has not been resolved. I do not play with any CC or mods. Some lots I've been able to enter but when placing one of my lot builds the game crashes as well. About two months ago, I got a new gaming laptop but when trying to share the builds from my households to transfer to the new game save, the gallery stopped accepting lot saves but would accept individual rooms and households. I really didn't want to have piece together my previous builds, especially the large ones. I hope these issues are fixed soon, so that I can get back to playing Sims 4 with the households I have lots saved for. Thank you.Expansion Pack not synced to PC from PS4
My cats and dogs expansion pack was bought from my ps4. I logged onto my EA account with my ps4 log in and the EA app uses steam to launch the app. It seems like it uses a different account and no past saves or packs are there? How can I get the expansion packs onto the game?Sims 4 Video Card Not recognized
Hi! I got a new computer with a newer graphics driver and sims 4 isn't recognizing the video driver (it says) I know there are ways to fix this I just couldn't find the fix for my specific graphics driver, a NVIDIA GEFORCE / RADEON 740, I am including the dxdiag box and the config from my sims game if anyone would be kind enough to help, thank you! CPU: AuthenticAMD Brand: AMD Ryzen 7 7445HS w/ Radeon 740M Graphics Family: 15 Model: 12 Cores: 6 HT: 1 x64: 1 Memory: 15631MB Free memory: 8525MB VA space: 134217728MB User: redacted Computer: VICTUS-2025 === Graphics device info === Number: 0 Name (driver): NVIDIA GeForce RTX 4050 Laptop GPU Name (database): [Found: 0, Supported: 1] Vendor: NVIDIA Chipset: Vendor: 10de, Device: 28a1, Board: 8dd0103c, Chipset: 00a1 Driver: , Version: 32.0.15.7636, GUID: 0D1475F8-C5F9-11F0-B65D-806E6F6E6963 Driver version: 7636 Monitor: \\.\DISPLAY1 Texture memory: 5921MB Vertex program: 5.0 Pixel program: 5.0 Hardware TnL: 1
Suddenly packs missing from my library
Was just playing for a little bit, doing my usual post-game repairs, and 11 packs are suddenly no longer listed in my library. The ones that are left aren't packs I enjoy playing with necessarily, so it's extra galling to suddenly see them listed when the packs I like aren't. Like, you had to take Get to Work and Lovestruck and leave Vampires? Whatever.
Misaligned Cursor in Docked Window
Hi, I've had this problem for a few years already so I'm not sure when it started. It's become quite bothersome because I only play The Sims 4 in this manner but the misaligned cursor is highly infuriating to deal with. If you play the Sims 4 in a docked window (meaning the game window is fixed to one side of the screen / one half the screen), the cursor is severely misaligned. For example, on the main menu screen to open the options, I have to actually click about 2-3cm below the ellipsis (the three dots) for it to open. When in-game, in order for me to click on the cellphone, my cursor needs to be about 1-2cm above the cellphone and the same thing applies for the needs, job window etc. This happens both with and without mods. Entering and exiting fullscreen does nothing and changing the UI scale also does nothing.
My game keeps crashing randomly !
Hey, so my game has been crashing for a while. There is no specific action or thing I do that makes it crash it just does and it's making my gameplay so draining and I keep losing progress if I dont save in time. I don't know if it has anything to do with mods, cc or just my pc in general. I have windows 11 and I play on a AMD mini PC. I can send more info if you need it but please help me figure this out because I've had enough of this. I've attached my dxdiag.Sims 4 packs unavailable in game?
So yesterday I bought both the high school years and seasons pack from the EA app. i downloaded both of them but when i went into the game only high school years was running and not seasons. I checked the pack selection and seasons was up under the 'owned packs' category but when i tried to press it it said it was unavailable. does anyone know how to fix this? i've cleared the EA app cache, repaired the app, and restarted EA but nothing has helped
I lost my game data- How do I restore?
Sometime yesterday I was having a problem with my Sims 4 game. I would try to go onto the game but my PC would give me the message “Unable to start, the file appears corrupted.” As one would do, I researched how to get my game to load and came to the conclusion that it was probably an issue with my cache. I cleared the cache for the most part, and then started patching the game. (I use Steam to launch the Sims so I went through the “Verify integrity of game files” process.) Now I’m not a super tech savvy person, so I’m not sure what exactly when wrong along the way but I followed exactly what it said to do on a forum I found. So when I go to play the Sims 4 this morning it takes me to the Main Menu, per usual. However, it only gives me the “new game” option and won’t let me retrieve the game I spent 200+ hours on. It launches perfectly fine now, but like I said, my game is gone. What did I do wrong along the way? Is there anything that can be done to retrieve my game?
Sims 4 Endless Loading Screen
Hey, so ever since the last update, my game is literally unplayable. I get these weird white screens and extreme lag. I also cannot load into the main menu without it taking forever. Once I get to the main menu selection to choose a household, I am still met with an endless loading screen.. my game has been like this for about a month.. I do NOT use any mods or cc. could someone please help me? i reallly would like to play my game again.Game Won't Connect To Gallery While Using DX11
Happy Holidays everyone. While this isn't an urgent, game breaking bug, it's seriously annoying me and I've been having the issue for a month straight. I have to alternate between DX9 and 11 just to be able to access the gallery in game. I also get the Sims Delivery error. It has no connectivity issues on DX9, and DX11 also connects just fine running on my laptop, but my desktop hates it, for some reason. Below are a list of the things I've tried: *DNS Flush/Network Reset *Connecting to the Ethernet *Uninstall and Re-install *Allowed the app through Firewall *DEP isn't an option on my desktop setup *Booted the game offline, minimized, went online through EA App, re-opened game. *Ran everything as administrator even tho I am the administrator. *Completely removed the EA folder and allowed the game to generate a new one with no mods or CC *Updated computer and drivers *Cleared App Cache My PC Specs: *AMD Ryzen Cezanne 8-Core Desktop Processor *Nvidia GeForce RTX 4060 Ti 16GB Dedicated *64GB RAM *2 TB SSD/ 1TB HDD I'm at my wits end and have no idea why it won't connect to the gallery in game.Sims stand there doing no tasks
I recently added a new expansion pack to my collection, it was horse ranch. Ever since my sims keep getting stuck. I assign them tasks to do or things to do and they all just stand there. Eventually once ive reset everyone it works again but it keeps happening which is frustrating!Problem with Packs pucharsed on diffrent apps in The Sims 4 ( Steam and EA)
Hi guys, for a month I have a problem with my Expansion packs etc. Sooo.. At first you need to know that I had a problem with files, so I uninstalled game and after that I installed it again, and now I have a problem with packs that I bought on Steam and EA ( Somebody can ask me: so why did you bought packs on diffrent apps, and the answear is: for the first time when I playied The Sims I installed it on Steam and I bought some packs online, but someday I bought Expansion Packs code physically in store and I had to do it on EA( enter this code)), And nowwhen I turn on game in EA, app can see that I have this packs but I can play it only on Steam. When I turn on game on Steam I can see (In game) that I have packs from EA but I can't play it. Btw when I installed Sims last time I needed to install separetly on Steam and EA. So If somebody have idea how can I fix this I would be very grateful if you will write abt it. Thx.The never-ending loading screen
I recently bought a brand new laptop and reinstalled the whole game from scratch on it. The loading screen just stays on forever and eventually I have to open Task Manager to get out of the game. I've read other threads about this issue and have followed a lot of the advice there. I don't have any mods installed. I've deleted the thumbcache file, totally deleted OneDrive from my computer (not that I ever even activated it on my new machine), turned off various gaming settings in Windows, repaired the game through the Origin app, and completely removed and reinstalled everything twice. I have no idea what else I should do at this point. I'd love to hear any ideas. Thanks.
Sims keeps crashing after troubleshooting
the game randomly cuts out when im playing. i cleared cache, repaired the game, and restarted my laptop, but the same issues are still occuring and its getting very frustrating and makes me not want to play this game. I dont have cc's or mods, so thats not the issue. please fix this bug because i literally can't play otherwise.
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