[READ FIRST] Compiled list of reported Issues

Sound/Music (Tech)

• [NEEDS INFO] Music from other modes Plays During Live Mode

Graphics

• [UNDER INVESTIGATION] [GTW] Become invisible after a space travel/Abduction
• [UNDER INVESTIGATION] Butterflies/Birds fly through lot
• [UNDER INVESTIGATION] [DU] [HSY] Certain Items look broken/invisible (Intel Iris XE, DX9)
• [UNDER INVESTIGATION] [COL] Chickens never show up inside the coop
• [UNDER INVESTIGATION] [S] Fall leaves clip through walls and ceilings
• [UNDER INVESTIGATION] Graphical sky issues in several neighborhoods
• [UNDER INVESTIGATION] Head to Neck Texture Not Smooth and Can See Seam
• [UNDER INVESTIGATION] [S] Ice Skates/Roller Skates disappear after zooming out
• [UNDER INVESTIGATION] Images displayed on StartupVision Pro Laptop are cropped/zoomed
• [UNDER INVESTIGATION] In-game photos have become blurry, as if compressed
• [UNDER INVESTIGATION] Items placed in a room 'flicker' when placing/deleting windows and doors
• [UNDER INVESTIGATION] [GT] Luminary's Exotic Water Garden is invisible
• [UNDER INVESTIGATION] Purple Flooring/Pink trees - Lighting Issue (Laptop Mode)
• [UNDER INVESTIGATION] Short dirty nail swatch causing Sim to look metallic
• [UNDER INVESTIGATION] [GTW] Speck / Spot / Fragment Above Alien Child's Head
• [UNDER INVESTIGATION] Trees in several worlds displaying very low-quality LOD at short distances

GUI/Mouse/Cursor

• [UNDER INVESTIGATION] Cheat bar stretched
• [UNDER INVESTIGATION] Conversation Window shows empty romance/friends bar before introduction
• [UNDER INVESTIGATION] Cursor is missing
• [NEEDS INFO] Dead sims are not greyed out in the relationship panel/Family tree
• [UNDER INVESTIGATION] [IL] Faces Warp in Avatar After Tanning
• [NEEDS INFO] Frozen game/menu after ad
• [NEEDS INFO] [AA] Getaway UI missing after quit/reload
• [NEEDS INFO] [GRO] Midlife crisis tasks not showing in Aspiration panel
• [UNDER INVESTIGATION] Several Simology Tabs Won't Stay Minimised
• [UNDER INVESTIGATION] [AA] Simology: Formative Moments show underneath closed tabs in UI
• [UNDER INVESTIGATION] Sims not selectable/grayed out after changing outfit on rental lot
• [UNDER INVESTIGATION] Tiny pink outline lines appearing while building
• [UNDER INVESTIGATION] UI Turn ons/Turn offs broken
• [NEEDS INFO] Unable to select traits in CAS
• [UNDER INVESTIGATION] [MWS] X to end wedding events is invisible/ Getaway icon instead of wedding

Keyboard Shortcuts/ GUI Controls

• [NEEDS INFO] Various Hot Keys not working

Speed/Time

• [NEEDS INFO] Clock is out of sync with actual game time
• [UNDER INVESTIGATION] Speed/Time getting stuck in one mode

Error Code/Last Exceptions

• [NEEDS INFO] [GF] Actor Career: 109:5924646b (Language set to Simplified Chinese)
• [UNDER INVESTIGATION] Digitalistic Sketchpad: LE/Missing Interactions after several interactions
• [UNDER INVESTIGATION] Endless loading and crashing when placing a 64x64 build from the Gallery
• [NEEDS INFO] Error code 107:77dd1fbb:8a65f698
• [UNDER INVESTIGATION] Error Code 123:1034405/ LE: situation_shifts
• [UNDER INVESTIGATION] [DO] Error Code: 123:6346675a
• [AWAITING ADDITIONAL REPORTS] Freezing/White screen when after loading into new area
• [UNDER INVESTIGATION] Game couldn't save due to error 13
• [UNDER INVESTIGATION] [AA] Game crashing/LE after creating retreat
• [NEEDS INFO] [S] Holidays without a day off work causes LE (time_off_work)
• [UNDER INVESTIGATION] Last exception: story progression, get_active_bit_by_value
• [NEEDS INFO] Last UI Exception error 1009: Notification log truncated
• [NEEDS INFO] LastException during travel: VehicleLiabilities.py error
• [UNDER INVESTIGATION] [GTW] LE caused by clicking on a cash register if not a Small Business Owner
• [UNDER INVESTIGATION] [HSY] LE: 'Exception raised while trying to restore career event'
• [NEEDS INFO] [FR] LE: object has no attribute 'lot_template_id'
• [UNDER INVESTIGATION] LE: SingleSimResolver with unsupported participant/110:83165b0
• [NEEDS INFO] Load Error Code 800/801
• [UNDER INVESTIGATION] [LS] Matchmaking Service Error - cpp_message.py:613
• [UNDER INVESTIGATION] [DO] Restaurant: 123:20ece5dd
• [UNDER INVESTIGATION] [SE] Salary Person: Error 102 when travelling while at work
• [UNDER INVESTIGATION] Save Error 510:5bd7fa0b/ Putting Gordian Cot in inventory
• [UNDER INVESTIGATION] [AA] Selecting Attraction Preferences in the role menu causes LE's when visiting
• [NEEDS INFO] Sim keeps resetting randomly
• [UNDER INVESTIGATION] story_progression_action_relationship error
• [NEEDS INFO] story_progression_action_sim_info_culling
• [UNDER INVESTIGATION] [HSY] UI Exception 1009: High School related Issues

Crash

• [UNDER INVESTIGATION] [EBN] Fairies with altered skin tone cause the game to crash
• [NEEDS INFO] [EBN] Frequent crashes in Innisgreen
• [REVIEWED] game crashes when placing stairs
• [UNDER INVESTIGATION] Game crashes when saving custom tattoo
• [UNDER INVESTIGATION] [CD] [DO] Game crashes when trying to edit veterinary/restaurant uniform
• [UNDER INVESTIGATION] Game crashing when ending vacation from manage world
• [UNDER INVESTIGATION] Game crashing when placing certain items (Intel Iris XE, DX9)
• [NEEDS INFO] [GTW] [IL] Mermaids/Aliens crash game
• [UNDER INVESTIGATION] [HSY] Social Bunny caused crash to desktop

Camera/FPC/Cinematic Mode

• [UNDER INVESTIGATION] Camera issues with underground level for certain lots
• [UNDER INVESTIGATION] Eyelashes are visible and floating live first-person live mode
• [UNDER INVESTIGATION] Right-clicking to follow Sim doesn't work (drops)

Clipping

• [UNDER INVESTIGATION] [AA] Butterfly/Moth Habitat Some Clipping Issues
• [UNDER INVESTIGATION] Sims clip into each other

Lessons/Description/Tool Tips

• [UNDER INVESTIGATION] [AA] Formative Moment: 'Establish An Image' Incorrect Text Info
• [UNDER INVESTIGATION] [HR] Nectar shows low price on tool-tip
• [UNDER INVESTIGATION] [RWK] Restoring workshop items labeled 'repair' for focused Sims
• [AWAITING ADDITIONAL REPORTS] [S] Season Status missing from tool tip
• [NEEDS INFO] Tooltip indicates wrong object
• [UNDER INVESTIGATION] Tooltip on double bed only indicates one Sim

Tech Misc

• [UNDER INVESTIGATION] Thumbnails regenerate with every session

Mac Specific

• [UNDER INVESTIGATION] Lagging and stuttering game performance on Macs with M4 chips
• [UNDER INVESTIGATION] Makeup sliders don't work when sliding to the left
• [UNDER INVESTIGATION] Mouse Pointer Freezing
• [UNDER INVESTIGATION] Mouse Shift/Drift problem

Console Specific

• [UNDER INVESTIGATION] Build mode not allowing scrolling
• [AWAITING ADDITIONAL REPORTS] Can't rotate lot
• [UNDER INVESTIGATION] Can't Scroll On Expanded List of Milestones
• [UNDER INVESTIGATION] Cheats menu getting stuck
• [NEEDS INFO] Console crashing
• [NEEDS INFO] Console crashing after update 2.13
• [UNDER INVESTIGATION] Console custom tattoo limit
• [NEEDS INFO] Controls not responding
• [NEEDS INFO] Endless Load Times
• [NEEDS INFO] Error Code when saving
• [UNDER INVESTIGATION] [ECO] Evergreen harbor still flickering pyramids (Patch 1.61)
• [UNDER INVESTIGATION] Game not fully saving, Saves show as autosave
• [NEEDS INFO] [CD] Paint Mode crashes game
• [UNDER INVESTIGATION] Smudged tattoos, blurred make-up in Live Mode

XB Specific

• [UNDER INVESTIGATION] 'Continue this quest' covers the description

PS Specific

• [AWAITING ADDITIONAL REPORTS] HUD randomly disappears
• [UNDER INVESTIGATION] Pixelated shadows and lighting issues
• [AWAITING ADDITIONAL REPORTS] Scrolling too fast randomly

Performance (Freeze/Lags/FPS)

• [AWAITING ADDITIONAL REPORTS] 6 am game lag
• [NEEDS INFO] [GTW] Alien Abductions Freeze the Game
• [UNDER INVESTIGATION] [CD] cats and dogs are getting 'stuck'
• [AWAITING ADDITIONAL REPORTS] Endless loading/Freezing (Camera tilting)
• [UNDER INVESTIGATION] Game 'freezes' occasionally when opening in-game menus
• [NEEDS INFO] Lag for menu to show up when clicking on objects
• [NEEDS INFO] Lag for menu to show up when clicking on Sims
• [UNDER INVESTIGATION] Micro Stutters Despite Stable FPS (Patch 1.117.221)
• [UNDER INVESTIGATION] Panning camera stutters
• [NEEDS INFO] Placing lots from the gallery freezes game/endless loading
• [NEEDS INFO] Screenshot/Photos causes game crash/freeze
• [NEEDS INFO] Severe lag after 1 hour of gameplay : requires restart
• [NEEDS INFO] Sim not responding immediately task/action
• [UNDER INVESTIGATION] Sims are not moving/Freezing/Animation problems (after Patch 1.112)
• [NEEDS INFO] Sims keep freezing
• [UNDER INVESTIGATION] Speed 3 makes my sims stop moving
• [NEEDS INFO] The game doesn't work properly when there is an infant in the household
• [NEEDS INFO] Time/Sim freezes while environment still moves

Accessibility

• [UNDER INVESTIGATION] Windows magnifier fails

Last Updated: Dez 04, 2025